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Lola

4.9
(61)

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Control your spend with budgets, automate everything else.

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Lola Pricing

Pricing overview

Value for money rating

4.9

/5

61

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Free plan
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Pricing details

Lola.com comes in three tiers: Free, Spend Management, and the Financial Operations Platform.

Free: For companies looking for a simple payment solution. Get unlimited users, cards, and budgets. Spend up to $10k/mo.

Spend Management: Everything in free plus bill pay, QuickBooks Online integration, and more.

Financial Operations Platform: Everything in the previous tiers plus sub-budgets, expense reimbursements, advanced Xero and Netsuite integrations, and custom services and payment terms.

All packages can add on the Lola.com Travel Management Platform. Book hotels, flights, and cars. Manage it all with budgets and automated travel policies.

What users say

Ease of use, ease of onboarding, excellent support and very cost effective.
I really enjoyed the ease of use, navigating and booking flights/hotels within my corporate budget made things a lot easier.

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Reviewers who mentioned pricing said:

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Heather B.

Music, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super Easy to Use, Best Customer Service Ever

Reviewed 3 years ago

Working for a company of 200 employees internationally can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent!

Pros

The customer service. Everything about them is absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. The reporting and the maps of where everyone is at any given time is absolutely wonderful as it enables us to know if we have any employees in a specific area should I crisis occur. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well!

Cons

Occasionally some airlines are cheaper when directly booked from their website. Sometimes the website is a little slow when searching. I would love to be able to mix airlines when booking round trip or multi-flights, and I think it would be great if we could book for more than one person at a time.

LB
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Laura B.

Media Production, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lola makes booking travel easy!

Reviewed 4 years ago

Lola has been great! Booking travel is a timely process but having everything basically in one portal that is easy to use has made it easier than I thought it could be. I truly appreciate these people and this program - it has made my job much easier!!

Pros

I like that the software is user friendly and you dont have to be super tech saavy to navigate it! The 24/7 concierge service has legit been a life saver and is definitely worth the price of this portal by ITSELF. They answer in a timely fashion and are able to help solve any last minute issues or unforseen events with ease and grace. They make my job a lot easier and less stressful for travel - it is so appreciated!!

Cons

Rental car bookings just became available which is great but I requested someone to schedule a time to go over this part of the portal with me and I still havent heard back. I am unsure of how this new addition will work with our corporate accounts set up with direct billing.

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Josh W.

Accounting, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product and value

Reviewed 4 years ago
Pros

The app makes it simple and easy to book and organize travel for teams

Cons

When searching there are some bugs with the filters that make it difficult to find what you’re looking for and takes longer

CR
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Chris R.

Internet, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lola is easy to use and time-saving!

Reviewed 4 years ago

This helped simplify the flight booking process for myself and many other team members. I think it made the tracking and expense side of traveling for work easier for the financial + employee experience side of the company. I highly recommend trying out Lola!

Pros

I love that the interface was easy to easy and flights could be found quickly. Lola's sorting and filtering features worked well; without any hiccups. I also really just absolutely love Lola's support because they're helpful, quick and definitely friendly. I felt that my questions were completely answered and I didn't have any concerns. The whole process was very convenient and it was much more simple than dealing with an expense report.

Cons

I can't think of much. I didn't like that cheaper airlines like Southwest or Allegiant weren't immediately available in the flight searches. I know that may be something that becomes available and would be more of a feature request, anyway. No complaints here overall!

DB
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Dylan B.

Computer Software, 51-200 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Support and Easy to Use

Reviewed 4 years ago

With Lola my company is using them to help with managing 30+ flights being coordinated to get everyone back to our headquarters when we fly our remote employees back to HQ. Each person individually books their flights, but can pay for it with a pre-saved company card so no individually knows the credentials, but nobody has to front the cost and get reimbursed (which would stink!).

Pros

What I enjoy most about Lola is their customer support, which actively reaches out and offers services like checking in on your behalf, and automatically detecting if your flight was delayed or you'll miss a site– then booking you on an alternative option as soon as possible to make traveling a breeze.

Cons

I'd be hard-pressed to think of anything negative about Lola so far. I've used them a few times and I've had zero issues, with the experience being *better* every time that I use it, if anything.

ED
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Elena D.

Information Technology and Services, 51-200 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use for organizing company flights

Reviewed 4 years ago
Pros

It's very easy to use, and it provides a seamless experience, giving the possibility of using a previously saved company card, and looking for flights. Their support is stellar, always there for you to solve any issues and help you along the way.

Cons

The search is sometimes slow and it times out. Some flight options don't appear there, and in a couple of occasions I found cheaper flights outside the platform.

ME
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Mike E.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very happy with the Lola.com service!

Reviewed 4 years ago

Great overall, and looking forward to improvements as they continue to expand the site's capabilities.

Pros

Ease of use, ease of onboarding, excellent support and very cost effective.

Cons

Reporting on costs does need quite a bit of work to make it the fully-functional support tool that I imagine any business would require as a bare minimum when it comes to reviewing and dialing down into incurred travel costs.

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Scotty H.

Marketing and Advertising, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lola single-handedly runs an entire position for us

Reviewed 4 years ago

Using Lola, we've been able to scale our trip planning at a very quick pace. Before Lola, we needed an actual person in Marketing to schedule all of our trips, which was time consuming and expensive.

Pros

The ease of use is at an all-time high. From desktop to mobile, nothing is lost in terms of accessibility or functionality.

Cons

I don't have any large cons about the software yet. Something to think about down the line would be to add more integrations into other marketing stacks like SFDC.

AM
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Alex M.

Computer Software, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lola is saving me time and money

Reviewed 4 years ago

It used to cost us $28 to call our travel agency and the booking technology almost never worked. I guess it was a good business model...

Pros

I love how easy it is to use. It feels like I am on a consumer website. My sales team loves it and no longer complains about our travel policies or booking travel in general. Could not imagine going back

Cons

I wish it had integrations to more expense/accounting systems which I have been told they are working on.

JD
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Joanna D.

Financial Services, 51-200 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE Lola!

Reviewed 4 years ago

Lola lets everyone book their own business travel, while giving us one centralized reporting platform. It's great!

Pros

We use Lola for business and personal travel at our firm. Recently while on a personal trip to Florida, I was able to see the full value that Lola offers. When the likelihood of a storm in Boston was increasing, a Lola representative reached out to me to let me know they were monitoring my flight and there was a possibility it would be cancelled. They asked if I would like to switch my flight (at no cost), made all of the arrangements AND sent me my new boarding passes. I was able to go about my scheduled plans that day without a single worry because I knew that Lola had my back.

Cons

I can't think of anything I don't like about the platform.

RO
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Rebecca O.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What a great service!

Reviewed 4 years ago
Pros

I am a new member to lola.com and decided to try it for a combination business/personal trip. I went on and [SENSITIVE CONTENT HIDDEN] was wonderful!! She researched all of my options, asked questions to clarify and then provided me with the best option. It was so effortless to get it all booked I am a loyal client for sure!

Cons

I was happy with all of the service.....just wish airfare isn't still so expensive