MSI CloudPM Features List

MSI CloudPM

Cloud-based hotel property management system for SMBs

4.3/5 (10 reviews)

MSI CloudPM Feature Summary

  • Accounting management
  • Automatic data backup
  • Room availability accounting
  • Direct billing
  • Calendar management
  • Conference center support
  • Customer loyalty program
  • Housekeeping management
  • Email confirmation
  • Group management
  • Front office management
  • Invoice processing
  • Maintenance management
  • Multiple billing rates
  • Online booking forums
  • Flexible quotation builder
  • Walk-in registration
  • Room booking & cancellation
  • Universal connector for CRS, PBX and credit card
  • Instructor led training
  • Price management

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (32 other apps)
Activity Dashboard (26 other apps)
Automatic Notifications (26 other apps)
Availability Management (27 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (21 other apps)
Booking Management (48 other apps)
Calendar Management (44 other apps)
Channel Management (38 other apps)
Credit Card Processing (34 other apps)
Customizable Templates (23 other apps)
Electronic Payments (29 other apps)
Email Templates (24 other apps)
Invoice Management (29 other apps)
Online Booking Integration (37 other apps)
Price Management (25 other apps)
Reporting & Statistics (29 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (34 other apps)

Competitor Feature Comparison

MSI CloudPM Feature Reviews

8 reviewers had the following to say about MSI CloudPM's features:

Fredrick Schoener

Hotel Consultant Review of CloudPM

2016-11-03

Many other PMS systems require you to go to a 3rd party for your Gateway which can cost in upwards of a month.

Pros

Ease of use, reporting and pci compliance.

Cons

not connected with site minder or other channel managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MSI CloudPM

Availability to have use it on mobile devices.

Source: Capterra
Helpful?   Yes   No

Response from Multi-Systems


Thank you Frederick for your review and comments. We have some good news to share regarding your two "cons": Silverlight will indeed go, in fact upcoming versions of CloudPM will be completely HTML5 compliant which means better browser compatibility (including mobile browsers!) and improved performance. As for channel managers, we recently partnered with Siteminder and you can expect this interface soon. Thanks for using CloudPM!

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Forogh Amini

THE NEXT BEST PAYMENT SYSTEM

2016-03-07

Here are some features that we thought were GREAT: *Fast navigation to changing daily rates (important in high demand markets) *Detailed reports *Can be accessed ANYWHERE *The audit takes less than 5 minutes to finalize *Check in a group of people with a few clicks Now, if you are in the market for a new payment system, look no further.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Krystal Newton

MSI CloudPM was a great upgrade to our hotel with an amazing team behind it.

2016-03-10

It's nice to have the MSI team available 24/7 to answer questions or assist with anything.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brandi Ross

With great ease!!

2016-03-10

Opening a new hotel can have it challenges but with MSI Cloud and the amazing trainers we were able to have peace of mind when it came to the Reservation side of things.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

A Good platform to use overall

2018-07-03

Pros

The system itself is really nice and easy to use and some of the reporting is good to help with daily decisions, very flexible approach and they can add what may be required.

Cons

It can be a little slow and this can cause a delay in the task that is being carried out but i must mention this is sometimes the case and in general, it is fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Multi-Systems


Thank you for your Capterra review! We're pleased to know that you're happy with your decision to use CloudPM at your hotel and look forward to serving your hotel's needs in the years ahead.

Regarding the occasional slowness, if you find that this occurs when performing specific tasks or while in certain areas of the system, please document those occurrences whenever possible and advise our support team. We are always working to optimize CloudPM's performance and our users' feedback is critical in achieving that.

Thank you again for being a CloudPM user!

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Donele Fowler

Overall, this system has served us well

2016-03-08

Many of the features and reports we have asked for have been added during the various upgrades and we appreciate how well they listen to our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rachel LaCasse-Ford

Overall, a Good System

2016-04-28

We have everything we need to run our business, and even when a feature is missing, the MSI team is willing to put it in as an upgrade feature.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Tourville-Phillips

Great Alternative to Server-Based Systems

2016-03-10

Accessible remotely, thoughtfully designed, and user-friendly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more