OwnerRez Features

OwnerRez

Book and manage 1 to 100s of properties in the cloud

4.99/5 (83 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Action Item Tracking
Activity Dashboard
Activity Management
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
Auto-Responders
Automatic Backup
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
CRM
Calendar Management
Calendar Sync
Channel Management
Charting
Commission Management
Communication Management
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Document Storage
Document Templates
Drip Campaigns
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Forecasting
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Landing Pages/Web Forms
Lead Capture
Lead Management
Mail Merge
Maintenance Management
Maintenance Scheduling
Marketing Automation
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Owner Statements
Partial Payments
Payment Processing
Price / Margin Management
Production Tracking
Promotions Management
QuickBooks Integration
Rate Management
Real Time Data
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Search/Filter
Secure Data Storage
Single Property
Template Management
Third Party Integrations
User Management
Vendor Management
WYSIWYG Editor
Website Analytics
Website Integration
Widgets
WordPress Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Action Item Tracking
Activity Dashboard
Activity Management
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
Auto-Responders
Automatic Backup
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
CRM
Calendar Management
Calendar Sync
Channel Management
Charting
Commission Management
Communication Management
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Document Storage
Document Templates
Drip Campaigns
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Forecasting
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Landing Pages/Web Forms
Lead Capture
Lead Management
Mail Merge
Maintenance Management
Maintenance Scheduling
Marketing Automation
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Owner Statements
Partial Payments
Payment Processing
Price / Margin Management
Production Tracking
Promotions Management
QuickBooks Integration
Rate Management
Real Time Data
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Search/Filter
Secure Data Storage
Single Property
Template Management
Third Party Integrations
User Management
Vendor Management
WYSIWYG Editor
Website Analytics
Website Integration
Widgets
WordPress Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Action Item Tracking
Activity Dashboard
Activity Management
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
Auto-Responders
Automatic Backup
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
CRM
Calendar Management
Calendar Sync
Channel Management
Charting
Commission Management
Communication Management
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Document Storage
Document Templates
Drip Campaigns
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Forecasting
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Management
Invoice Management
Landing Pages/Web Forms
Lead Capture
Lead Management
Mail Merge
Maintenance Management
Maintenance Scheduling
Marketing Automation
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Owner Statements
Partial Payments
Payment Processing
Price / Margin Management
Production Tracking
Promotions Management
QuickBooks Integration
Rate Management
Real Time Data
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Search/Filter
Secure Data Storage
Single Property
Template Management
Third Party Integrations
User Management
Vendor Management
WYSIWYG Editor
Website Analytics
Website Integration
Widgets
WordPress Integration
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

OwnerRez Feature Reviews

25 reviewers had the following to say about OwnerRez's features:

Dottie N.

The best vacation rental software ever!

2018-05-01

Easy to integrate calendar and booking system, easy to set up secure, online payment system for my customers.

Pros

Provides the flexibility to configure the rental rates exactly as I need them!

Cons

I suppose, for some people, it might be a little complicated, but that is what makes it powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca B.

Perfect software for a Vacation Rental Owner Manager

2020-07-22

I knew this would mean I needed a way to manage my calendar, present rates and allow online booking. For nearly a week I researched various vacation rental management platforms before deciding OwnerRez was the best fit.

Pros

OwnerRez is constantly making improvements to adapt to the ever-changing vacation rental marketplace.

Cons

The vast flexibility of the program means there is plenty of room for user error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathryn S.

Easy to use, user friendly and EXCEPTIONAL customer service

2020-11-19

Their monthly rates are definitely compensatory based on the support that I have received.

Pros

Easy to use calendar to control blocking our dates, creating quotes, pulling reports, offering travel insurance, easy set up for payment and sending email.

Cons

I don't have any at the moment as my experience has been stress-less and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eloy G.

We Love OwnerRez!!

2019-10-30

We tried a couple of others and were left feeling frustrated and with a tool that was inadequate for our specific situation.

Pros

Super intuitive. Software code riders understood the guy like me would be using it. Consistent pattern to every area you working in the software. Super important when you are trying to get your arms wrapped around the software quickly.

Cons

We used to integrate into a property management arrangement and the checklist of integration seemed lengthy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne L.

So helpful!

2020-01-29

I was looking for a program that would enable me to use e-signature rental agreements when I found OwnerRez.

Pros

OwnerRez is easy to use, and really simplifies that management of our beach rentals. I do a lot of my work on the weekends, and I still get quick response from the support team if I have questions or problems.

Cons

The pricing setup could be a bit easier to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill D.

OwnerRez Integration Leads to 50% Increase in Gross Revenue, Better Reviews and So Much Time Saved

2021-06-02

Customers are seamlessly searching our listings on multiple booking sites, making their reservations, paying for them, signing our Renters Agreement, and followup with us with positive reviews, all made so so simply by OwnerRez (we're especially fond of the automatic email trigger systems, which have automated the majority of guest interactions).

Pros

OwnerRez has been instrumental in growing our vacation rental portfolio from 2 units to several more.

Cons

The most difficult aspect of integration wasn't OwnerRez itself - it was our time in learning the complexities of the software, and just how much it can do for us, from credit card processing integration to dynamic pricing integration, to smart door locks, plus of course the main features of one place to house your customer interactions, listings and booking channel integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacie S.

OwnerRez is the Best!

2019-09-07

Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time.

Pros

OwnerRez has everything we were looking for in a property management system.

Cons

It's not a con, but there is a LOT to learn. But, customer support is always there to help and they have some great articles too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam B.

OwnerRez Simplified My Management

2017-11-14

Pros

We were solely using HomeAway/VRBO to manage all of our bookings, but we decided that we needed to give our guests the opportunity to save 10%+ on their vacations by accepting payments through PayPal.

Cons

The system will take a little bit of time to get set-up and configured, but the time spent is well worth it in the long run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Adam, thanks for the kind words and thanks for telling others!

Read more
Chuck K.

More powerful than expected

2020-01-13

In the competitive world of short-term rentals, there are a number of booking sites to be listed on and lots of information to synchronize.

Pros

We quickly found we were able to customize huge portions of it, take advantage of automation to reduce labor, and found many of its functions were actually an EASIER way to perform tasks than on the connected booking sites.

Cons

Many booking platforms have their own proprietary messaging features and do not make them available through APIs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrie Y.

Amazing Must-Have Tool for Managing Short-Term Vacation Rental Homes

2020-07-20

We own one short term vacation rental home in Orlando, Florida.

Pros

The OwnerRez tool is a HUGE time saver for us to automate, track and communicate with all our guests, both direct bookings and OTA bookings. We especially love how well it keeps our availability calendar synced across the four different OTA websites that we use to market our vacation rental home.

Cons

None. We have been very satisfied with the OwnerRez product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill M.

Great Software, Great Price, Great Support - What's Not to Love?

2021-04-08

Great Price, Great Support, Great Feature set. I wish I would have found them before I made the mistake that cost me thousands of dollars in implementation costs and improperly collected (ie not collected) taxes.

Pros

We spent 5 weeks with another solution and when it came time to go live we had one OTA connected and it was not calculating tax correctly.

Cons

I wanted a single solution for all aspects of our business but ultimately I have decided to let the experts in Housekeeping and Guest Portals do what they do best and just integrate to OwnerRez.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce I.

OwnerRez is great

2020-01-09

There are just a ton of software options out there for vacation rental management (and it seems more all the time).

Pros

Great value, especially for smaller operators like me.

Cons

There are some integrations that are not yet implemented, but some also require a user to manage more than 5 properties (not an OwnerRez limit - an industry-wide threshold).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn R.

Simple, intuitive, secure, love it!!!

2015-09-13

OwnerRez has made my vacation rental management the easiest which in turn helps me to have more free time to manage our farm.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shannon G.

Concierge Support Team is Amazing!

2020-08-24

A bit on the stressful side - initially, I started with a focus to only launch a direct-booking website and somehow got off track with API integrations and experienced a serious problem with the PM API set up with VRBO, had that reversed, and then my VRBO listing was "broken" for almost a week.

Pros

Simplifying my listings into one dashboard and most importantly the option for direct bookings that are as professional, if not more, than OTA's.

Cons

I wish there were a feature to allow for messaging, e.g. similar to Smartbnb that pushes communication to guests in a reservation messaging thread via an app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chester B.

Awesome Product

2017-04-23

Before retiring and managing my rental property I was in the IT department of a large hospital for 40 years, involved in application development, vendor application management and a technical systems engineer, MCSE, CNE, CCNA, VCP.

Pros

The setup process was straight forward and includes a Setup Interview to make sure that you configure the minimum configuration to get things going.

Cons

The rates database is separate from the seasons database and I feel if the rates were included in the seasons database it would make the setup process a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Thanks, Chester! We appreciate having you as a customer! Lot of great new features just around the corner.

Read more
Calli S.

Great Customer Service

2020-08-24

Pros

- One central place to see all of my bookings, send emails, and manage 4 vacation rental properties - Great customer service - helpful implementation checklists, very responsive and helpful customer service reps even during the free trial period - Imports property info from Airbnb & VRBO

Cons

I like to know immediately when a booking comes in - as is, the sync takes up to an hour.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cat M.

Fantastic almost Fanatical Customer Service

2020-10-22

Makes bookings and invoicing easy to use!

Pros

Customer Service, Integrations intuitive

Cons

More features for long term renters - for invoicing and blocking off purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy J.

Premier Vacation Rental Software with Excellent Customer Service

2013-10-16

They have even set up custom scripts for me to integrate with other sites. My housekeeping contractor can easily keep up with required cleaning by viewing the schedules that are automatically updated by OwnerRez widgets on any web site I want to put them on.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ben B.

After 25 Channel Manager Demos I chose OwnerRez

2020-09-03

I'm only about a month into working with them and I have an entire booking engine up and relatively smoothed out in every major way.

Pros

They have direct API integration to all the major channels, tutorials for everything you need to build out your own site, API partnerships with tons of great 3rd party services and seem very open to integration with more if requested.

Cons

Since their focus seems to be vigorously on functionality, 3rd party inclusion/API syncing, and constant growth within their own custom system, I would say the one issue they have is that while they focus on FUNCTION, they're less bothered by FASHION.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul A.

Best investment to help manage Vacation Rentals

2020-09-15

I own five condos in Venice FL and have been doing vacation rental for over 10 years.

Pros

Very easy to use and great support is available

Cons

There is nothing I dislike about the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martha B.

Great Way to Track Everything fro VR

2017-03-03

Owner reservations provides an easy way to manage all channels in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Martha, thanks for the kind words! Lot of great stuff to come in 2017 too!

Read more
Belinda R.

Great CS! I am tech challenged, when I needed help with my site - it was done in less than 24 hr!

2017-05-16

Since I can book my guests with no booking fees.

Pros

I love that the system can host my site, send emails, collect payments - auto pilot for owners.

Cons

I would like the seasons settings to be a little more concise (think Excel file rather than line items), but that is such a small issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Belinda, thanks for the review! We have a lot more planned in the months to come!

Read more
Susan A.

Owner Rez completely simplified how we run our business

2021-06-16

Owner Rez has the most outstanding customer service I have ever experienced. I have never not gotten a response to a question within 30 minutes or less, and that’s day or night.

Pros

Pricing is reasonable Very useful options available to manage multiple vacation rentals across multiple channels Interfaces seamlessly with QuickBooks Interfacing seamlessly with our Website Robust automated guest emails and triggers

Cons

The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see No way to send emails on a certain day of the week (I.e./ remind guests it’s trash day) No way to allow other people to also be able to log in and only see the calendar but not the financial side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Alice S.

First time using software, upgraded from paper calendar & Excel spread sheets. Hallelujah!

2018-01-27

Saving a ton of time, and increasing occupancy by reducing booking friction.

Pros

The "book it now" button has decreased booking friction and we've picked up some bookings I'm sure we wouldn't have had with our old process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve H.

Amazing service and technical support

2021-05-09

The customers service and tech support competency and responsiveness is really what stands out. For me in the U.S., the ability to get quick responses helps me keep my business moving and avoid delayed responses from time zones outside my working hours.

Pros

Purpose build for the vacation rental market and the features and capabilities align are so well conceived to align with all the major booking channels, inquiries, and direct.

Cons

While the set up covers what is needed, the expansive feature set requires time to optimize the listing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more