OwnerRez Features

OwnerRez

Book and manage 1 to 100s of properties in the cloud

4.98/5 (41 reviews)

OwnerRez Feature Summary

  • Manage accounting
  • Auto-responding to inquiries
  • Multiple backup copies
  • Sends reminder emails
  • Calendar and list
  • Manage contact information
  • Pay by credit card
  • Reports to compare data
  • Filtering and sorting of data
  • Capture leads
  • Manage records like inquiries and quotes
  • Rules for inquiries
  • Easy searching
  • SSL encryption
  • Tracks data from listing sites
  • Dashboard
  • Provides API
  • Marketing emails
  • Electronically-signed renter agreements

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (66 other apps)
Activity Dashboard (55 other apps)
Automatic Notifications (44 other apps)
Availability Management (52 other apps)
Billing & Invoicing (45 other apps)
Billing Rate Management (40 other apps)
Booking Management (111 other apps)
Calendar Management (74 other apps)
Channel Management (69 other apps)
Credit Card Processing (59 other apps)
Discount Management (41 other apps)
Electronic Payments (51 other apps)
Invoice Management (49 other apps)
Multi-Channel Management (41 other apps)
Online Booking Integration (75 other apps)
Price Management (51 other apps)
Reporting & Statistics (65 other apps)
Reservations Management (88 other apps)
Room Booking (63 other apps)
Third Party Integration (61 other apps)

Competitor Feature Comparison

OwnerRez Feature Reviews

25 reviewers had the following to say about OwnerRez's features:

Eloy Gonzales

We Love OwnerRez!!

2019-10-30

We tried a couple of others and were left feeling frustrated and with a tool that was inadequate for our specific situation. This product and the customer support team hit a home run with us! Thank you!

Pros

Super intuitive. Software code riders understood the guy like me would be using it. Consistent pattern to every area you working in the software. Super important when you are trying to get your arms wrapped around the software quickly.

Cons

We used to integrate into a property management arrangement and the checklist of integration seemed lengthy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dottie Natal

The best vacation rental software ever!

2018-05-01

Easy to integrate calendar and booking system, easy to set up secure, online payment system for my customers.

Pros

A very easy to use system, with good UI, but the BEST rates and calendar system I have ever used!

Cons

Nothing not to like! I suppose, for some people, it might be a little complicated, but that is what makes it powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacie Starline

OwnerRez is the Best!

2019-09-07

Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time.

Pros

From automated emails to accounting, to integrations with Price Lab, VRBO, TripAdvisor and more, this product has the most bang for your buck!

Cons

It's not a con, but there is a LOT to learn. But, customer support is always there to help and they have some great articles too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chester Banach

Awesome Product

2017-04-23

The system is rich in all the major features that a property owner could ask for like a large number of payment methods, legal agreement integration including guest online signing, email templates, triggers and tracking, listing site integration, travel insurance, property damage protection and a host of others.

Pros

You are able to modify an invoice on the fly before sending the quote to the guest to include additional line items like a Special Discount, change a charge, delete a line item, etc.

Cons

The rates database is separate from the seasons database and I feel if the rates were included in the seasons database it would make the setup process a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Thanks, Chester! We appreciate having you as a customer! Lot of great new features just around the corner.

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Dawn Robertson

Simple, intuitive, secure, love it!!!

2015-09-13

The little things that I love about this software are; not having to handle credit card processing, awesome reporting features, multiple pricing options per unit, calendar widgets I can embed in my website, the list goes on and on.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Adam Busby

OwnerRez Simplified My Management

2017-11-14

Pros

We were solely using HomeAway/VRBO to manage all of our bookings, but we decided that we needed to give our guests the opportunity to save 10%+ on their vacations by accepting payments through PayPal.

Cons

The system will take a little bit of time to get set-up and configured, but the time spent is well worth it in the long run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Adam, thanks for the kind words and thanks for telling others!

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Martha Blane

Great Way to Track Everything fro VR

2017-03-03

Owner reservations provides an easy way to manage all channels in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Martha, thanks for the kind words! Lot of great stuff to come in 2017 too!

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Anonymous
(Hospitality company, myself only employees)

Finally solved my VRBO issues!

2019-05-15

Automation saving me time and giving me better pricing accuracy!

Pros

A bonus is paying less for credit card processing!

Cons

I can't wait till they fully integrate with Airbnb.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alice Sutton

First time using software, upgraded from paper calendar & Excel spread sheets. Hallelujah!

2018-01-27

Saving a ton of time, and increasing occupancy by reducing booking friction.

Pros

The "book it now" button has decreased booking friction and we've picked up some bookings I'm sure we wouldn't have had with our old process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy Juneau

Premier Vacation Rental Software with Excellent Customer Service

2013-10-16

They provide custom reports on bookings, taxes, occupancy rates, revenue, etc. all from the program.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Claudia Hanson

Every Vacation Rental Business Should Use This Tool!

2015-08-16

The app has a completely integrated SSL credit card processing capability so I no longer need to take credit card numbers manually - thereby eliminating the liability associated with processing credit card transactions.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Belinda Rossi

Great CS! I am tech challenged, when I needed help with my site - it was done in less than 24 hr!

2017-05-16

Since I can book my guests with no booking fees.

Pros

I love that the system can host my site, send emails, collect payments - auto pilot for owners.

Cons

I would like the seasons settings to be a little more concise (think Excel file rather than line items), but that is such a small issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Belinda, thanks for the review! We have a lot more planned in the months to come!

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Jacques Ludman

Saves a lot of time and worry with my vacation rental

2015-08-16

This reservation software does everything I wanted it to.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ashish Singal

Awesome site

2016-06-08

If initial payment is made via credit card, system will collect balance and security deposit automatically

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Todd Tuttle

So Happy!

2019-03-27

Pros

OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it.

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Burkheiser

A real godsend!

2017-03-01

I love the reports and the ease of use.

Pros

Ease of use, customer service, price and reports

Cons

I would like to be able to have more control and design options in the email templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Nice to have found you too, Jennifer! Great to have you onboard. We have a lot of plans coming for email templates actually. Some of it got delayed because of other things, but we're on the same page there for sure!

Read more
Lynne Harty

Owner Rez has made my life much easier

2019-04-22

Also, now I'm able to take direct bookings on my own website easily.

Pros

I have four properties on Airbnb, Homeaway and VRBO, so getting all those calendars synched, templates written and triggers set up was daunting, but they were always there sometime instantly to help me.

Cons

The only thing missing is that I wish that my cleaners could log in and mark whether or not they can do a cleaning. However, the folks at Owner Rez said they are working on it! When that happens, it will be even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Garry Cook

OwnerRez does everything I need in a vacation rental software, and a bunch I didn't know I needed.

2018-06-15

It makes running my business easier than I could have imagined.

Pros

I've tried running booking plugins on a Wordpress site, and that gave me lots of headaches.

Cons

But overall, I think that's a great thing, and it wouldn't be fair to rate them less than 5 stars.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, myself only employees)

Love Owner Rez

2019-01-03

Calendar updates, widgets for my website, spread sheets for my guests, and auto email responders.

Pros

I love that I can sync all my calendars to my Owner Rez calendar and know all my calendars are updated.

Cons

I could use multiple payment schedules but I hear this in the works for 2019.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy Hilliard

Great Personalized Customer Service

2014-03-15

I've only been using OwnerReservations for about half a year but I have emailed and called numerous times with questions while learning this "new to me" booking system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Robertson

OwnerReservations.com - Best vacation property management tool on the internet

2013-10-04

The software interfaces with other advertising companies (VRBO, TripAdvisor, HomeAway) and allows you to capture inquiries and return quotes to potential renters within minutes (fast response equals rental booking). Not to mention it handles calendar entries, rental agreements, payments from customers and auto-deposit to my account.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David Bregman

AWESOME is all I can say!

2015-10-01

Some of the booking sites are trying to add features to emulate OwnerRez, but they pale by comparison.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Semary

Simplicity

2015-08-17

Ownerreservations.com has exactly what I needed in a simple interface and structure for outlining my reservations in Miami.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Damon Stoddard

Incredible! Owner Reservations simplifies and makes it fun!

2015-08-16

We've since added 4 more units and with Owner Reservations managing 8 units is almost as easy as managing 4.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Francine Carstensen

Wowed by their support and back end product. I'm just getting into it, but it's great

2018-04-12

Pros

I can't wait to see what else they offer down the road. (App, mobile website, etc)

Cons

Wish they had more documentation and mobile version, but I am sure this will only improve with time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from OwnerRez


Thanks, Francine! We love you too! :-)

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