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OwnerRez Logo

Book and manage 1 to 100s of properties in the cloud

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OwnerRez Reviews - Page 4

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200 reviews

BR
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Bebe R.

Hospitality, self-employed

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An absolute must have!

Reviewed 2 years ago

Exceptional!!!!! Would recommend it to everyone!!!

Pros

If you are considering learning and implementing this software do not hesitate even for a second. It was the best decision I made and never once regretted it. There are so many amazing features and benefits to this software. From having guests sign a lease that’s automatically emailed to them to collecting payments automatically for VRBO to the direct booking website they build for you…. The pros are endless. There is so much value here!!!

Cons

You have to be willing to spend the time to learn it. Take one feature and master it. Be patient. Once you set it all up it works so amazingly well. It saves so much time and is so worth it at the end.

JT
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Julia T.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really happy with Ownerrez after trying many other softwares

Reviewed 3 years ago

I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.

Pros

I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.

Cons

It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.