Aspira Pricing, Features, Reviews & Comparison of Alternatives

Aspira

Campground management & online reservation software

4.6/5 (5 reviews)

Aspira overview

What is Aspira?

ReserveAmerica is a cloud-based site management and reservation solution for campgrounds, RV parks and resorts. ReserveAmerica allows users to search for, read information and view photos on campsites as well as make reservations online through their booking calendar. With the native mobile app for iOS and Android, ReserveAmerica grants users the flexibility to locate and book camping holidays on the go.
aspiraconnect.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Aspira screenshot: Utilize mobile app for Android or iPhoneAspira screenshot: Search and locate campgroundsAspira screenshot: Select arrival and departure datesAspira screenshot: Store and access favoritesAspira screenshot: Check any current reservationsAspira screenshot: Read and review information on campgroundAspira screenshot: Book site online via the app

Aspira reviews

Excellent
3

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.2
  4.4
Anonymous

Great for Running a Small Business

Used occasionally for less than 6 months
Reviewed 2018-02-22
Review Source: Capterra

Pros
I love that this system allows clients to use credit cards which helps us to feel safer with less cash on hand.

Cons
The set-up process can be clunky and challenging but after you figure it out, it's smooth sailing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Casey Lees

Perfect software for RV Parks!

Used daily for less than 6 months
Reviewed 2017-09-20
Review Source: Capterra

Pros
-Accessible from any device that allows you to connect to the internet! (So when you're away from the office, you can still make reservations.) -Team members can use at the same time on different devices. -Cost-effective -Easy to receive distribution payments from Reserve America -No separate C/C machine needed, take C/C payments right through the reservation -Report options -POS setup available -Guests can make reservations through its website which offers a lot of exposure to your park - in addition to Guests being able to contact the park directly and having your team members take reservations via phone or in person/walk-ins -Support reps are always helpful, prompt to respond and will go above & beyond to find you the answers you need if they do not know it themselves. Our client services manager has been great to work with. She listens to her customers and customizes her guidance to the specific needs of the park's situation. This is important to us because every park operates differently and has different needs. -The (help) support is always answered pleasantly, promptly and they are always able to help. This is very important to a business/industry that often times needs answers/help quickly.

Cons
-The initial training videos are decent for the basics; however a more interactive training program would benefit parks greatly! -I do not like that some things cannot be changed by the user (park staff/managers/owner), and have to be submitted through a support ticket. -I believe some parks would benefit from having their vacation RV/Cabin/Park-Model rental units available on the site. We have not found a way to make it work for us by having them listed in this reservation system, so we do use a different system for our "rental units".

Response from ACTIVE Network


Hi Casey,

Thank you so much for taking the time to review ReserveAmerica. We¿re so happy our mobile optimization, affordability, reporting options, customer support, and reservation management features have helped streamline your RV park management. We value your feedback and are currently working to improve our training program and user settings to further enhance customer experience.

Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Eric Wood

Great software for the campground

Used weekly for less than 6 months
Reviewed 2019-04-24
Review Source: Capterra

The software is fairly new to us and getting comfortable with it

Pros
Setting up the software was easy, easy to track reservations, less phone time for staff, easy for front gate staff to use

Cons
Need improvement for changing campsites (when a guest wants to move to another site). There seems to be some confusion when changes occur

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Pat Purdy

ReserveAmerica has helped us significantly increase our RV park business

Used daily for 6-12 months
Reviewed 2017-09-20
Review Source: Capterra

Pros
The site has national exposure since it is used by so many government-owned campgrounds. It has given us much more exposure, increased our traffic and eliminated the need to have a manual reservation system in our office.

Cons
The videos provided for employee training were poor quality, so it was difficult initially to get well trained in the system. Initially the phone support was not up to my expectations, but that has improved significantly.

Response from ACTIVE Network


Hi Pat,

Thanks so much for taking the time to review ReserveAmerica. We're thrilled ReserveAmerica's online visibility has increased traffic to your RV park and our software has streamlined your reservation process. We value your feedback and will continue to work on improving our training program and customer support to further enhance customer experience.

Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Jason Pignanelli

Makes running a private campground very easy, less cash to handle, writing in reservations Just easy

Used daily for 6-12 months
Reviewed 2017-09-22
Review Source: Capterra

good, easy

Pros
The ease of seeing who is staying with you, who is checking in and who is checking out at a glance. The POS system is great and easy to use, plus being able to accept credit cards means less cash on hand.

Cons
I do not have any issues, initial set up was a little frustrating, but once that is completed it is pretty smooth sailing.

Response from ACTIVE Network


Hi Jason,

Thank you so much for taking the time to review ReserveAmerica. We're so happy our software has simplified your campground management and reservation processes. We value your feedback and are currently working to improve the on-boarding and training process to further enhance our customers' experience.

Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Aspira pricing

Pricing options
Subscription
View Pricing Plans

Contact ReserveAmerica directly for detailed pricing information.

Aspira features

Booking Management
Calendar Management
Reservations Management

API (74 other apps)
Activity Dashboard (65 other apps)
Automatic Notifications (51 other apps)
Availability Management (56 other apps)
Billing & Invoicing (57 other apps)
Channel Management (71 other apps)
Credit Card Processing (70 other apps)
Discount Management (50 other apps)
Electronic Payments (62 other apps)
Inventory Management (57 other apps)
Invoice Management (57 other apps)
Online Booking Integration (84 other apps)
Price Management (56 other apps)
Promotions Management (53 other apps)
Reporting & Statistics (84 other apps)
Room Booking (77 other apps)
Third Party Integration (67 other apps)

Additional information for Aspira

Key features of Aspira

  • Program management
  • Favorite lists
  • Native mobile apps for Android & iOS
  • Campground management
  • Calendar management
  • Staff management
  • Maps
  • Reservation history
  • Search functionality
  • Scheduling
  • Reservations management
  • Booking management
  • Customer management
View All Features

Benefits

Utilize native mobile app on iOS and Android from which to locate and book campsites.
Use maps to to search for available campsites in state, federal and private campgrounds.
View campsite details and photos, plus store favorites for quick access.
Make camping reservations using the online calendar.
Search campsites by location, date or amenities.