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Campground /RV /Hospitality reservation software

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RezExpert Features

Features Summary

Functionality

4.7

/5

39

Total features

136

7 categories

RezExpert features

API
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Activity Management
Alerts/Notifications
Appointment Management

Common features of Reservations software

API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Availability Management
Billing & Invoicing

Price starts from

59.95

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

39

Price starts from

59.95

Per month

Total Features

136

Unique features

  • Supplier Management

  • For Hostel/Dorm Managers

  • Facility Management

  • Self Check-In/Check-Out

Functionality

4.7

/5

1K

Price starts from

ic-pricetag

No pricing info

Total Features

136

Features in Common

85

Unique features

  • Partner Portal

  • Workflow Management

  • Performance Metrics

  • Referral Management

Functionality

4.6

/5

390

Price starts from

ic-pricetag

No pricing info

Total Features

144

Features in Common

96

Unique features

  • SEO Management

  • Shopping Cart

  • Visual Analytics

  • Widgets

Common RezExpert comparisons

Reviewers who mentioned features said:

JN
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Jeanell N.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Team

Reviewed a year ago

We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Pros

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Vendor response

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

GM
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Geeti M.

Management Consulting, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RezExpert is a great hospitality management solution for hotels,

Reviewed a year ago

Overall, RezExpert is a great hospitality management solution for businesses in the hospitality industry. It provides powerful tools for managing reservations, payments and staff and comes with great customer service.

Pros

I like the powerful tools it provides for managing all aspects of the running a hospitality business. With its wide range of features, it makes it really easy to manage reservations, payments, staff members, and everything else associated with a successful hospitality business. The customer service and quick response times are also top notch.

Cons

One thing I didn't like about it is the lack of customizability. It doesn't provide a lot of options for customizing the system according to our needs. That said, the features and tools it comes with are more than enough for most hotels, hostels and tour operators.

Vendor response

Thank you for taking the time to leave an honest review

SG
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Stanley G.

Museums and Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A strong and well-centered tool for reservations.

Reviewed 9 months ago

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Pros

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Vendor response

Thank you Stanley for your honest review e greatly appreciate it

MT
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Maria T.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great results in revenue growth

Reviewed a year ago

Highly recommended for tourism and hotel owners.

Pros

It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth.

Cons

I don't find any flaws in this reservation management tool.

Vendor response

Thank you, Maria, fo your honest review it means a lot to us and thank you for being a member of RezExpert

JM
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Jake M.

Architecture & Planning, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Automated bookings for higher profits with RezExpert

Reviewed a year ago

This is next gen property reservation software.

Pros

RezExpert automates our property reservation efforts. With automated booking processes, we can optimize pricing and offer dynamic rates, resulting in higher revenue generation.

Cons

I am totally happy with the featureset of RezExpert and I have no disrespect for it at all.

Vendor response

Hi Jake Thank you very much for your honest review

GK
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Greg K.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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If you need a management tool that makes sense and works well, it can do the job.

Reviewed 2 years ago

I'm a regular traveler, and I own a number of hotels. I've been using RezExpert for the last few months. The user interface is simple and straightforward. The software is easy to use and intuitive. The app is great for checking the status of a room or a hostel. The customer service is also very responsive. The retention rate is very high, so it's a win-win for both the hotelier and the guest.

Pros

I have been using this software for a 6 monts now and it has proven itself reliable, easy to use and very feature rich. My hotel management software has always been a chicken-and-egg situation. If I want to make a reservation at a hotel I have to have the reservation software, but I can't make the reservation without having the software. This software solves both of these problems.

Cons

I was satisfied with the general use, it worked as smooth and stable as I expected.

Vendor response

Good day Greg Thank you for the honest review we take into account that our customer feed back and experience is vital to our business as we aim to provide a world class reservation system.

MF
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Melvin F.

Arts and Crafts, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantabulous features

Reviewed a year ago

It is great for booking purposes.

Pros

Rezexpert is fantastic because when fully booked, clients can be added to waiting lists and notified when a spot becomes available.

Cons

I don't find any aspect of RezExpert to be erroneous

Vendor response

Thank you Melvin for the glowing review we are glad you are making use of our features ie the waitlist

MH
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Max H.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improved accessibility

Reviewed a year ago

Would recommend this to all hotel and hospitality property owners.

Pros

I like that with RezExpert, travelers or potential renters can access hospitality property and make bookings at any time of the day, irrespective of the property management office's operating hours. This round-the-clock accessibility increases the likelihood of bookings and maximizes occupancy rates.

Cons

It can be improved in terms of user interface making it look more simpler.

Vendor response

Hi Max thank you for the honest review we do have new interfaces to choose from please feel free to contact our tech department and they can showcase which interface best suits your business needs

OK
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Ozan Kemal Ş.

Automotive, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Practical reservation management with RezExpert

Reviewed 2 years ago
Pros

RezExpert is definitely the most practical way of reservation management with less efford requirement.

Cons

It will be so much useful for us if RezExpert could have more advance localization options in their management panel.

Vendor response

Thank you Ozan for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

SC
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Susan C.

Leisure, Travel & Tourism, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for online reservations

Reviewed a year ago

Incredibly useful software for hotel reservations and booking. Must have for hospitality sector.

Pros

I really like how efficiently it plays a pivotal role in enhancing operational efficiency, guest satisfaction, and revenue generation for our organization

Cons

Hotel reservations are booked without any issues, we are good for now.

Vendor response

Thank you Susan for the glowing review we are happy you like our services we look forward to serving you and your business

JC
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Joyce C.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 2 years ago

Excellent... a bit difficult to train new employees because there are so many components but once learned, easy to maintain. Support is always spot on. Economical and accessible.

Pros

Ability to track all reservations from arrivals to departures and analytics

Cons

The inability to modify a site type without losing the history on the screen....i.e., changing a site from regular to premium or 30amp to 50 amp using the same site #. Would help if the was a sub-category that could be adjusted as modifications are made to the park.

Vendor response

Thank you Joyce for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

JT
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Jill T.

Leisure, Travel & Tourism, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Safe online payments for reservations

Reviewed a year ago
Pros

I like the integrated payment gateways in RezExpert which enable our guests to pay for their bookings online, leading to faster and secure transactions. This also reduces the risk of payment errors and fraud.

Cons

Does not give constant errors like other reservation software

Vendor response

Thank you Jill for the excellent review we are happy you enjoy our services as we strive to be the best in the industry

MJ
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Matthew J.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Officially secure payments

Reviewed a year ago

In a nutshell, it is the most preferred reservations platform.

Pros

I find RezExpert to be a reputable reservation platform that uses secure payment methods, helping protect our traveller's personal and financial information.

Cons

It doesn't crash while finalising payment for a booking, it's such a sigh of relief.

Vendor response

Thank you Matthew for your honest review we greatly appreciate it

TB
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Teresa B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Marks for RezExpert!

Reviewed a year ago

Best support than any other product we have purchased!

Pros

From installation through training, customisation and support, the company has been outstanding!

Cons

Booking nights rather than check in / out dates. I just had to get my head around it.

Vendor response

Thank you Teresa for the review we should connect again soon there is so much going on in our software and all the free tools to help generate extra revenue at no cost has become a game changer for some of our clients

GH
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Graeme H.

Maritime, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RezExpert review

Reviewed a year ago

Excellent to date always helpful

Pros

The ease of online booking and the very supportive tech help

Cons

None to date so far the program works well for my business

Vendor response

Thank you Graeme for the review should anything come up please contact us we are more than happy to assist you please reach back out to us on our free advise and tools in the software to boost your marketing you business

MV
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Miley V.

Hospitality, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing real time updates on reservations

Reviewed a year ago

Highly recommended for tour operators and hospitality industry.

Pros

I like RezExpert a lot because availability is updated in real-time, preventing overbooking situations and conflicts. This transparency builds customer trust and helps avoid embarrassing situations.

Cons

Of course not, it is such a brilliant reservation software that I haven't seen a single error.

Vendor response

Thank you, Miley, for the glowing review we are happy you like our services as we aim to stive to be the best in the industry

AK
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Angel K.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bang for your buck

Reviewed 2 years ago

I would use it and recommend to other places

Pros

It's easy to make reservations and cancel them or anything that you need to do with them. It's easy to find info that you need

Cons

Being logged out after a few minutes is annoying

Vendor response

Thank you Angel for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

WW
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Wanda W.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great

Reviewed 2 years ago

Great. Love all the support from tech to billing Easy program

Pros

It’s been perfect for us in every way. Always treat me like I’m a big business and with respect

Cons

I have no complaints about the program.

Vendor response

Thank you Wanda for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

jp
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jay p.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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rezexpert system

Reviewed 2 years ago
Pros

the software in very easy to use. we get the online reservation, but it takes longer to process

Cons

payment system is not good it goes down time to time.

Vendor response

Thank you Jay for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

DL
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Donald L.

Real Estate, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improved profitability with increase in reservations

Reviewed a year ago

My time with RezExpert has been very satisfactory and profitable.

Pros

With access to historical data and booking trends, RezExpert enables better pricing strategies, dynamic rate adjustments, and the implementation of promotional offers, maximizing revenue potential.

Cons

After having used it for years, I find no issues with this software.

Vendor response

Thank you Donald for the glowing review we appreciate your business and continued success with our software

sb
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susan b.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lake Park Ga

Reviewed 2 years ago

I like it.

Pros

ease of making reservations and checking in and out process and end of day

Cons

too many pages / commands and clicks to print.

Vendor response

Thank you Susan for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

ML
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Marie L.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Reservation

Reviewed 2 years ago

Great to use

Pros

Ease of making reservation and great for using

Cons

An easier to follow resident monthly payment by dates

Vendor response

Thank you Marie for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

VK
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Vivek K.

Higher Education, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Comprehensive Reservation and Property Management Software for the Hospitality Industry

Reviewed a year ago

RezExpert is a thorough appointment and property management application that offers a wealth of capabilities to hospitality firms, in conclusion. Although the platform's complexity and cost may be of concern to certain firms, its customisable reports and statistics make it the perfect choice for those trying to learn important lessons about their performance.

Pros

One of the most significant benefits of RezExpert is its comprehensive set of features. The platform offers everything a hospitality business needs to manage their reservations and properties, from online booking to payment processing. The customizable reports and analytics also allow businesses to gain a deeper understanding of their performance and identify areas for improvement.

Cons

RezExpert's intricacy, on the other hand, presents one of its biggest obstacles. The learning curve may be challenging for beginners and the programme may be intimidating. Companies may need to spend a lot of time and money training their employees on how to utilise the platform efficiently. Also, small firms may not be able to afford the price levels, which might restrict access to the site.

Vendor response

Thank you Vivek for the review after doing some research I found that you never used our system as it is very basic for the front end user 90% of the staff we train pick it up right away and we have stellar support perhaps you left review and was thinking of an other company

PB
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Paul B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bookings made easier.

Reviewed 9 months ago

RezExpert has helped our business by making it easier to take payment, halved our admin time and developed a database of our repeat customers.

Pros

As a Tour Operator, RezExpert has provided a user friendly experience for our customers and halved our admin time.

Cons

Like most booking systems password requirements for customers to sign up can be quite complicated but we understand there’s no way around it.

Vendor response

Good day Paul thank you very much for your feedback We can assist with password requirements through tips and tricks we ensure that your data is fully protected at all times and has the extra layers of protection our clients have been requesting

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Pirkko A.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microenterprise-friendly; Simple and straightforward

Reviewed 2 years ago

The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses.

Pros

The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet.

Cons

Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information.

Vendor response

Thank you for your honest review which business are you with