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Rezlynx vs HotelFriend Comparison

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Overview

Rezlynx from Guestline is a cloud-based hospitality property management system (PMS) for managing bookings, availability,...

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

64

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

11

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

5

4

3

2

1

4

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It is very easy to use and has great flexibility in it. The data capture of the PMS is also great and therefore the system is capable of collection vital bits of data.
Very easy to integrate, we used zonal as well so good till linking system and good layout for housekeeping, revenue, forecasting etc. Great support from help desk.
Help desk fantastic and when you have had no training on the system and are self taught they are a godsend. Overall navigation very simple and for managers you can do everything if you know how.

Pros

Not enoughreviews yet

Cons

Lack of training for new staff, pricing makes it difficult for smaller hotels to invest in this which is imperative particularly when staff leave and take all the knowledge with them.
There is little to dislike but if there's to be one complaint it's that the system is quite complicated for new starters to learn.
One of my struggles with the system is the simplicity of print jobs and charge codes. If only it could be simplified.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Catering Management
  • Channel Management
  • Chat/Messaging
  • Configuration Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Portal
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Prioritization
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • SEO Management
  • Search/Filter
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Task Scheduling
  • Tax Calculation
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • Website Integration
  • Total features86
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Catering Management
  • Channel Management
  • Chat/Messaging
  • Configuration Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Portal
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Prioritization
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • SEO Management
  • Search/Filter
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Task Scheduling
  • Tax Calculation
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations16
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier