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Rezlynx vs smartbnb Comparison

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Overview

Rezlynx from Guestline is a cloud-based hospitality property management system (PMS) for managing bookings, availability,...

Category Leaders

Smartbnb is the property management solution that centralizes all your properties in one convenient dashboard and automates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

18

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

11

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

80

10

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It is very easy to use and has great flexibility in it. The data capture of the PMS is also great and therefore the system is capable of collection vital bits of data.
Very easy to integrate, we used zonal as well so good till linking system and good layout for housekeeping, revenue, forecasting etc. Great support from help desk.
Help desk fantastic and when you have had no training on the system and are self taught they are a godsend. Overall navigation very simple and for managers you can do everything if you know how.

Pros

I love the price of Smartbnb as it's very affordable for anyone doing short term rentals. And the support has always been quick and amazing.
They are a young and dynamic company and are able to deliver a great product with outstanding support.
Good feature mix that add value to a property management business. Automated messaging with a good level of sophistication & ease of use.

Cons

Lack of training for new staff, pricing makes it difficult for smaller hotels to invest in this which is imperative particularly when staff leave and take all the knowledge with them.
There is little to dislike but if there's to be one complaint it's that the system is quite complicated for new starters to learn.
One of my struggles with the system is the simplicity of print jobs and charge codes. If only it could be simplified.

Cons

The worst part is once you sign up, you can't automatically cancel. When you try to cancel it sends you to a customer service representative for them to try to talk you out of cancelling.
The interface is a little awkward and the cleaning scheduling is hard to use.
Some small things such as the drop downs on the website are just too tiny and hard to navigate.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features41
  • API
  • Alerts/Notifications
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Response Control
  • Email Templates
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Country
  • Multi-Location
  • Multi-Property
  • Online Booking
  • PCI Compliance
  • Point of Sale (POS)
  • Rate Management
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management
  • iCalendar Support
  • Total features39
  • API
  • Alerts/Notifications
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Response Control
  • Email Templates
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Country
  • Multi-Location
  • Multi-Property
  • Online Booking
  • PCI Compliance
  • Point of Sale (POS)
  • Rate Management
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier