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RMS Cloud vs eZee Absolute Comparison

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Overview

Category Leaders

RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their...

Category Leaders

eZee Absolute is an all-in-one hotel & property management system (PMS) platform for managing hotels effectively, even while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

369

5

4

3

2

1

214

118

24

6

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

264

5

4

3

2

1

175

70

12

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain.

pv

preeti v.

My overall experience is really good. I've been using RMS for over a year now and I am super comfortable with using this system.

cm

candice m.

Easy on a daily basics and very useful for what we need. And the support team is amazing.

OM

Oana M.

Pros

I like the ease of use, great customer support when needed. Also the broadness of products and modules that can all be integrated and they work great together.

HG

Henri G.

Since it is a easy set-up it helps safe time to train your staff. In return you get a up-to-date product that helps you manage and integrate your day to day operations more sufficiently and smarter.

MO

Marc Oliver H.

Overall a good value for money. The team is very active and helpful in resolving challenges / if any occurs and constant develops new features and refreshing the design.

AW

Alexander W.

Cons

At present there is a considerable lag and with the changes it can become frustrating.

TS

Tracey S.

Group booking - hate how many clicks. I always struggle with rate setup.

MD

Melissa D.

The program itself hangs constantly and as you need to work on it 12 hours a day its very frustrating and all the while you are paying through the nose.

DB

Danielle B.

Cons

I need Home button to come back to main page with reservations whenever I am. Also Ezee logo dont work as home button it piss me off a lot.

Pb

Patricia b.

Got very angry about Team Viewer. Frozen keyboard and shut down the browser.

DH

Daniel H.

PMS Purchasing & part As it was a bit confusing.

AB

Ayman B.

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features137
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Extended Stay
  • Facility Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Opportunity Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Task Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Website Integration
  • WordPress Integration
  • Work Order Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Extended Stay
  • Facility Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Opportunity Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Task Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Website Integration
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations7
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eZee Absolute logo

eZee Absolute

We have been using this as our Cloud PMS and works well. Rare blackouts and pretty clear functionali

Reviewed 5 years ago

Good cloud based PMS system

Pros

In the cloud. Many functions, good reporting software. Can track who did what. Can send automated check-in emails etc.

Cons

-Should have more options to select what is send automatically to which staff member under email settings general. -In house sheet, showing people staying over, people leaving and people arriving, now only the arrival list is send the departure list is separate. -Reporting should show bookings and revenue per nationality -Should be a way to hide old staff in the user list, the list get really long now.

Vendor response

Hello again Sylvester. We are glad to receive this product review from you. We are currently enhancing emails notification module and working on more granular settings. You¿ll get to see those in our upcoming release. Write to us at cm@ezeetechnosys.com for anything that you want in email notifications or in report sections? For reporting, we can always develop customized reports for you. Kindly get in touch with us. While for hiding old staff list, we will share your feedback with developers to check if we can hide the disabled users by default. Regards, Team eZee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

eZee Absolute logo

eZee Absolute

ezee

Reviewed 3 years ago
Pros

cloud based access anywhere. mobile access

Cons

declining inventory on allocating the room list

Vendor response

Hello Sli, Please contact our 24x7x365 live support for your problem. They are the best people to give you the right solution or you can even speak with your account manager about the same. Regards, Team eZee

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eZee Absolute logo

eZee Absolute

Over all experience is Good - Backend Team and Their Help is the thing keeping me attached to ezee

Reviewed 4 years ago

exposure to online travel portals - anywhere management of software as it is cloud based . ease of use - time management -

Pros

ease of use - simple - to the point - hasslefree | all team members are so keen to help - I hardly come across with such team while using any other software - they do anything to get your work done and most important any part of the day or night ( this is fantastic) feel safe and carefree to use the software as help is just a click away anytime - Representative has guided me so well and were always there to help.

Cons

billing system - tax system - accounting part | GST NEEDS TO HAVE BILL NO IN ORDER SERIAL WISE - EZEE IS NOT ABLE TO HELP ME WITH THAT - GST PART IS KIND OF VERY COMPLICATED WHEN FEW THINGS COME ACROSS - ALREADY REFERRED SAME TO REPRESENTATIVES

Vendor response

Hi Altaf, we're excited to hear that you loved our live support. We're not very clear on what kind of GST invoices you'd like to have. So it would be great if you can communicate with your account manager and share your exact requirements. They will look into it and let you know the solution for it. Regards, Team eZee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

eZee Absolute logo

eZee Absolute

Very happy to be a eZee hotel from the start, the system is always improving and keeping up!

Reviewed 4 years ago
Pros

Cloud based, real-time updates, user friendly interface, technical support, regular updates and upgrades

Cons

speed. There are of course problems that come up but the only thing that can´t really be fixed is the speed. That´s the price you pay for a realtime cloud based globally accessible PMS

Vendor response

Hi, Thank you for your feedback. It is an absolute delight to serve you. We are glad that eZee Absolute is enhancing your hotel's efficiency. We promise you to keep imparting best services. Keep spreading the word around:) Regards, Team eZee

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

eZee Absolute logo

eZee Absolute

Wide array of solutions with helpful staff

Reviewed 7 years ago
Pros

Cloud based solution with good technical support & wide array of related solutions. Good Value for Money!!!

Cons

Few times i have experienced difficulty in communicating. Have experienced difficulty in managing promotions on booking.com compared to other OTAs

Vendor response

Hi, Thank you for your feedback. We're glad that eZee Absolute is making your work easier. Addressing your problem, we suggest you to speak with our 24x7x365 live support. They would surely have the right solution. Regards, Team eZee

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eZee Absolute logo

eZee Absolute

Easy to use , over all features is good.

Reviewed 4 years ago
Pros

Ezee absolute is cloud base front desk management is all best feature is dirct booking receive in absolute.

Cons

its room lock and show booking status & guest database inventory report sale report and also good guest review .

Vendor response

Hello Pramod, Thank you for your review. We are glad that you find eZee Absolute easy to use and that you are able to manage your operations better. In case you get stuck somewhere, you can contact our support team anytime around the clock. Regards, Team eZee

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eZee Absolute logo

eZee Absolute

Great value for your money

Reviewed 6 years ago

After conducting a market study for cloud PMS's I found this was the best by far value for money cloud PMS I could get. This was back in 2012 and by then I was the first user in my country. Now they are hundreds. Even so support keeps being helpful and development is open to improvements by from the feedback we have offered.

Pros

Value for money. Support. Development is very active.

Cons

Limited functions, but hey, that is was small self-catering properties look for in a PMS

Vendor response

Hello Jose, thank you for you review. We are delighted by the fact that you are happy with eZee Absolute. We assure you in keeping up with our best services ahead. Regards, Team eZee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eZee Absolute logo

eZee Absolute

its a very good PMS system, technical support very good

Reviewed 4 years ago

This PMS is very efficient and makes my work more easier, I can have the best view of the Rooms and the Guest in the Room View Option as well as Stay View. I like the Night Audit Feature. And I can do the operations from one place such as void, cancel, amend stay, room move, settle folio, checkin, checkout etc.. I just love this PMS

Pros

its friendly use.. easy to manage it . It works absolutely fine and much faster than any other cloud based PMS.

Cons

Manage the Bookings on One Screen. Very easy to do the Operations and have the best features. I like it.

Vendor response

Hello Henry, Thank you for such a warm review. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eZee Absolute logo

eZee Absolute

Great Cloud PMS

Reviewed 6 years ago

eZee Absolute is a great Cloud PMS , easy to use, easy to implement, we are using it for 4 years now and we are very satisfied with it

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Ali, thank you for your review. We assure to continue imaprting you best solutions and services furthur. Regards, Team eZee

Overall Rating
  • Value for money
  • Ease of use
  • Features