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RMS Cloud vs Inngenius PMS Comparison

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Overview

Category Leaders

RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their...

InnGenius PMS is a property management solution that helps hospitality businesses manage operations, reservations, guest...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

59.90

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

108

23

5

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

5

4

3

2

1

30

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain.
My overall experience is really good. I've been using RMS for over a year now and I am super comfortable with using this system.
Easy on a daily basics and very useful for what we need. And the support team is amazing.

Pros

I would definitely recommend to all properties that are looking for a pms that is cloud based, friendly, has great value for the money, and the customer support is super fast.
Customer support also amazing.I would like to thank CSR for his amazing supports. Yesterday almost 3-4 hours nonstop he helped us to manage room types and mapping in online reservation systems.
Easy to use and believe me they are always there to help for everything you need, they have great customer service. A high quality PMS system with a good price.

Cons

At present there is a considerable lag and with the changes it can become frustrating.
Group booking - hate how many clicks. I always struggle with rate setup.
The program itself hangs constantly and as you need to work on it 12 hours a day its very frustrating and all the while you are paying through the nose.

Cons

Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.
They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.
At first it was a bit hard to understand but once you get the hang of it it's a piece of cake.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features69
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Charting
  • Chat/Messaging
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Customer Support
  • Dynamic Pricing
  • Electronic Payments
  • Employee Management
  • Event Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marina Management
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Processing
  • Owner Statements
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Spa/Activity Management
  • Storage Management
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Utility Billing
  • WordPress Integration
  • Work Order Management
  • Total features45
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Charting
  • Chat/Messaging
  • Commission Management
  • Communication Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Customer Support
  • Dynamic Pricing
  • Electronic Payments
  • Employee Management
  • Event Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marina Management
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Processing
  • Owner Statements
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Spa/Activity Management
  • Storage Management
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Utility Billing
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

RMS Cloud vs. Inngenius PMS

See how RMS Cloud and Inngenius PMS stack up against each other by comparing features, pricing, ratings, integrations, security & more.