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Geoff B.
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I've used roomMaster now for three years with high hopes but gradually growing disappointment. Overall I find the system difficult to use with an old, unintuitive interface. In spite of what I thought originally it is also very expensive because one is required to use an intermediary to process all third party bookings, such as Expedia and Booking.com, and they charge a percentage for every booking...
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Mindy M.
Used daily for 2+ years
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I really like how it easy it was to use and that it was very easy to set the system up when I first started to use it.
I did not like the messaging service between agents. It did not really offer any other options besides intramail.
Mindy, Thank you so much for the review. Most of the add-ons and enhancements to our solutions come directly from suggestions from our clients. We understand that functional and up-to-date communication tools are important to our hotel partners and are looking at ways of improving this feature in roomMaster. Thank you, InnQuest Software