Roomsy Features

Roomsy

Hospitality property management for hotels

4.62/5 (21 reviews)

Roomsy Feature Summary

  • Email confirmation
  • GDS / OTA integration
  • Individual / group check-in
  • Room feature classification
  • Walk-in registration
  • Payment processing
  • Property database
  • Housekeeping management
  • Reviews management
  • Front office management
  • Accounting management
  • Calendar management
  • Channel management
  • CRM integration
  • Data synchronization
  • Invoice management
  • Multi-channel management
  • Multiple billing rates
  • POS
  • Third party integration
  • Conversion optimization tools
  • Order confirmation
  • Database integration
  • Custom landing pages
  • Multi-channel marketing
  • Room booking
  • Maintenance scheduling
  • Facility scheduling
  • Online booking integration
  • Availability indicator
  • Booking management
  • Website management

Competitor Feature Comparison

Accounting
Availability Indicator
Billing & Invoicing
Booking Management
Booking Notes
Built-in Accounting
CRM
Calendar Management
Channel Analytics
Channel Management
Contact Management
Conversion Rate Optimization
Customer Support
Customization
Data Synchronization
Database Support
Dynamic Pricing
Employee Management
Extended Stay
Facility Scheduling
For Vacation Rentals
Forms Management
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Kill Switch
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Property
Online Booking
Order Processing
Point of Sale (POS)
Purchasing & Receiving
Rate Management
Reservations Management
Restriction Management
Reviews Management
Room Booking
Room Inventory
Single Property
Third Party Booking
Third Party Integrations
Transaction Monitoring
Website Management
Visit WebsiteCompare App
Accounting
Availability Indicator
Billing & Invoicing
Booking Management
Booking Notes
Built-in Accounting
CRM
Calendar Management
Channel Analytics
Channel Management
Contact Management
Conversion Rate Optimization
Customer Support
Customization
Data Synchronization
Database Support
Dynamic Pricing
Employee Management
Extended Stay
Facility Scheduling
For Vacation Rentals
Forms Management
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Kill Switch
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Property
Online Booking
Order Processing
Point of Sale (POS)
Purchasing & Receiving
Rate Management
Reservations Management
Restriction Management
Reviews Management
Room Booking
Room Inventory
Single Property
Third Party Booking
Third Party Integrations
Transaction Monitoring
Website Management
Visit WebsiteCompare App
Accounting
Availability Indicator
Billing & Invoicing
Booking Management
Booking Notes
Built-in Accounting
CRM
Calendar Management
Channel Analytics
Channel Management
Contact Management
Conversion Rate Optimization
Customer Support
Customization
Data Synchronization
Database Support
Dynamic Pricing
Employee Management
Extended Stay
Facility Scheduling
For Vacation Rentals
Forms Management
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Kill Switch
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Property
Online Booking
Order Processing
Point of Sale (POS)
Purchasing & Receiving
Rate Management
Reservations Management
Restriction Management
Reviews Management
Room Booking
Room Inventory
Single Property
Third Party Booking
Third Party Integrations
Transaction Monitoring
Website Management
Visit WebsiteCompare App

Roomsy Feature Reviews

20 reviewers had the following to say about Roomsy's features:

Shereen N M.

Amazing! Roomsy has streamlined the management and booking process of our corporate apts.

2018-01-05

Organization and ease of reservation/booking management.

Pros

Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James L.

Best Hotel Software out of 3 I've used

2014-05-02

It has everything that a hotelier would want. Booking management, Customer Relationship Management, Reports, and Online Booking Engine.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Roomsy


Thanks James!
I came a long way, huh? ;)
We'll be adding more features very soon. I'll keep you posted!

Read more
Lance H.

Roomsy - Nice back end booking, but not a lot else

2018-08-03

Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value.

Pros

The back end functionality for making reservations was really nice, drag-and-drop, clean, etc.

Cons

No availability calendar, which is a standard for online reservations (isn't it?!).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Jonathan Y.

Excellent all around

2016-07-12

After much comparison with other online PMS, we decided on Roomsy and we highly recommend it to other property operators who want simple, easy-to-use, and effective software.

Pros

Easy Integration with OTAs. Simple and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris E.

We have been with Roomsy since October 2015 - incredible value in this program! I highly recommend!

2017-06-24

Super easy set up, booking, and reporting.

Pros

Does everything we want. Reports are usable by our accountant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina Y.

Best and inexpensive hotel management system.

2018-07-05

Ease of use and inexpensive.

Pros

The integrating between roomsy and OTA (online travel agency) is real time to prevent any mistake.

Cons

What I like least about this software is the time of support which is 15 hours different to our location. Beside that, it is very hard to find a flaw of this software. I really like it a lot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Boniface V.

Simple to use and great customer service.

2017-08-03

Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to give certain rights for staff, so they do not see what they don't need to to.

Pros

Easy to access, online, in the cloud, has enough integrations with Booking engines such as booking.com and expedia.

Cons

Still need some more tools, reports in CSV or Excel format, more payment options to take deposits (which I believe will be out in a couple of months).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
audrey g.

Really love the way Roomsy works

2017-05-16

easy daily use for my bookings

Pros

Excellent value for money!

Cons

I would like an app for my phone!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney P.

Love having Roomsy in my life!

2017-05-10

Pros

They have a master schedule that keeps a list of all of the bookings for an unlimited amount of time.

Cons

The only con that I can come up with regarding Roomsy is that I didn't find it any sooner! This could have saved me so many times in the past. I am just very thankful to be using it now!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul S.

Han River Guesthouse

2016-06-27

I love how I am able to see the status of my hotel at one glimpse. The channel integration and automated email confirmation feature has saved a lot of my time!

Pros

Easy to use

Cons

Can't think of any

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tue N.

We tried a few different software but completely satisfied with Roomsy

2017-07-05

Pros

Roomsy is the easiest PMS for hoteliers to use.

Cons

Sometimes there can be a minor issue with OTA integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Y.

innGrid will be the software to use when our small guesthouse open in late October 2014.

2014-05-13

Booking online is great and next step should be link to the OTA. First was going to use a FREE version (which is good enough) but for a very reasonable price, why not go with the PREMIUM version for a lot more features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Roomsy


Thanks so much for the review Andy. I'll work hard to bring supreme value to your business!

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Andy Y.

Extremely easy to use but still very powerful for small to medium size hotel/guesthouse/hostel.

2016-12-12

It is very easy to use and understand for all our employees and provide all the information that we need.

Pros

Very easy to use. Channel Manager Integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mazen H.

Roomsy Great Product

2018-10-09

Overall you need a software that makes your personal and business life easy and not add more complications besides the ones you usually have.

Pros

You can also do the booking yourself remotely so at times i do not even need a receptionist to do it.

Cons

I can mention support team for instance who responds to our business concerns in a timely manner and can fix or do adjustments almost immediately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Roomsy


Thanks for the kind words Mazen. I am glad to hear you are enjoying the experience of using Roomsy- Raj

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Mike H.

Quick to set up and easy to use. No complications, just manages your property

2018-05-29

Pros

Ease of use. quick set-up time, minimal training required. Awesome service as well, promptly solved our problems.

Cons

Limited connectivity to OTAs and a my allocator account is needed to access some markets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kimberly E.

Easy to use

2018-03-12

Pros

I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too

Cons

the software is overly simplified so it is missing some of the more detailed features that other programs I use have, and it currently can't format my reports in Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Roomsy


Hi Kimberly,
Thanks for giving us the feedback and thank you for using us for your accommodation management needs.We have added the ability to export reports in CSV format. Just click the download button on the top right on the report. If there are specific features for enhancements you would like to talk about please feel free to contact us anytime.
Regards,
Raj

Read more
Andy Y.

Perfect hotel management software for our need!

2015-07-11

Pros

Extremely easy to use.

Cons

I had spent times to find a right software for our guesthouse and found InnGrid to be very easy to use and easy to understand the layout.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Roomsy

You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid. The author of this software really understands the hotel business. I started for trial and ended up as a customer. Highly recommended!

Source: Software Advice
Helpful?   Yes   No
Read more
Helen K.

Very satisfied with the product good value for cost.

2017-11-15

Pros

Roomsy was very easy to set up.

Cons

A good feature to add would be a list showing what invoices were sent on that day or month ect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Barb P.

Just what I was looking for

2016-06-28

Roomsy was very easy for me to use.

Pros

The layout was very simple. Great customer service

Cons

Perhaps a little too simple, but it has everything that I am looking for!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terry A.

Hotel Software developed by a Hotelier

2014-05-02

My opinion is biased, because I am a long friend of Jaeyun, the creator of innGrid.net He's been operating hotel for last 5 years himself, and he made this program using his software background.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Roomsy


Thanks Terry!
I'll keep working hard to improve the software!

Read more