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Roomsy
4.7
(24)

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Hospitality property management for hotels

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Roomsy Pricing

Pricing overview

Value for money rating

4.7

/5

24

Price starts from

70

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing is based on number of rooms starting at $49/month for one room or $99/month for one room with premium.

What users say

Very satisfied with the product good value for cost.
Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing.

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Reviewers who mentioned pricing said:

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Shereen N M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing! Roomsy has streamlined the management and booking process of our corporate apts.

Reviewed 6 years ago

Organization and ease of reservation/booking management.

Pros

I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems.

Cons

No cons were added to this review

NG
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Natashia G.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great For All Companies

Reviewed 3 years ago

Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use.

Pros

They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far.

Cons

Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc.

LH
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Lance H.

Hospitality, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Roomsy - Nice back end booking, but not a lot else

Reviewed 6 years ago

Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign.

Pros

The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.

Cons

Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?!).

KL
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Kathleen L.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Northern Inn

Reviewed 2 years ago

We can book 100% without error. Double bookings cannot occur if staff follow the procedures. When I have problems and I call Roomsy staff, I always receive good support.

Pros

The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge.

Cons

We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices. Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully.

CP
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Courtney P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love having Roomsy in my life!

Reviewed 7 years ago
Pros

The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly. It is THAT easy to use. Roomsy has also saved my property from overbooking on many occasions. It is so helpful in keeping track of reservations, payments, invoices and even more like housekeeping, employees, and out of order rooms. It was more than I...

Cons

The only con that I can come up with regarding Roomsy is that I didn't find it any sooner! This could have saved me so many times in the past. I am just very thankful to be using it now!

NY
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Nina Y.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best and inexpensive hotel management system.

Reviewed 6 years ago

Ease of use and inexpensive.

Pros

The integrating between roomsy and OTA (online travel agency) is real time to prevent any mistake. The booking engine is very easy to use and helpful to manage our available rooms. Pricing is very affordable.

Cons

What I like least about this software is the time of support which is 15 hours different to our location. Beside that, it is very hard to find a flaw of this software. I really like it a lot.

AY
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Andy Y.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely easy to use but still very powerful for small to medium size hotel/guesthouse/hostel.

Reviewed 7 years ago

We have been using Roomsy since it was InnGrid over two years ago. It is very easy to use and understand for all our employees and provide all the information that we need. Connection to Booking.com & Expedia.com is a great thing and no additional charge. Highly recommend!

Pros

Very easy to use. Channel Manager Integration. Good customer support. Very affordable.

Cons

No cons were added to this review

AK
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At Kathleen M.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great company

Reviewed 2 years ago

Excellent

Pros

Great software easy to navigate great price excellent support

Cons

Nothing I am completely satisfied glen is very helpful so is raj

ag
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audrey g.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Really love the way Roomsy works

Reviewed 7 years ago

easy daily use for my bookings

Pros

We got 10 apartments and Roomsy is really easy in use. It has a lot more features than I am currently using! Excellent value for money!

Cons

I would like an app for my phone! 11111111111111111111111111111111111111111111111111111111111111111

JY
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Jonathan Y.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent all around

Reviewed 8 years ago

An easy set up, and a short learning curve. We were up and running within minutes. It gets the job done, and intuitive GUI makes sense for users. After much comparison with other online PMS, we decided on Roomsy and we highly recommend it to other property operators who want simple, easy-to-use, and effective software.

Pros

Excellent value. Easy Integration with OTAs. Simple and easy to use. Available website with independent booking engine.

Cons

No cons were added to this review

CE
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Chris E.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We have been with Roomsy since October 2015 - incredible value in this program! I highly recommend!

Reviewed 7 years ago

Super easy set up, booking, and reporting.

Pros

Roomsy is web based. Easy to use! Does everything we want. Reports are usable by our accountant. Support has always been there when needed.

Cons

No cons were added to this review

HK
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Helen K.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very satisfied with the product good value for cost.

Reviewed 6 years ago
Pros

Roomsy was very easy to set up. It was very easy to use and understand all the features. Training others on the program was simple.

Cons

I liked that I could e-mail the invoices from the program directly to the clients. A good feature to add would be a list showing what invoices were sent on that day or month ect. I would have to go back into each account if I wasn't sure if I had already sent the invoice.

AY
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Andy Y.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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innGrid will be the software to use when our small guesthouse open in late October 2014.

Reviewed 10 years ago

Been looking for a software to manage a small hostel/guesthouse in Chiang Mai, Thailand and found innGrid to be a fit to what we are looking for. Booking online is great and next step should be link to the OTA. First was going to use a FREE version (which is good enough) but for a very reasonable price, why not go with the PREMIUM version for a lot more features. Great job!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks so much for the review Andy. I'll work hard to bring supreme value to your business!