App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Shiji Enterprise Platform Logo

Shii Enterprise Platform the pioneer of hotel PMS innovation

(0)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Shiji Enterprise Platform Pricing, Features, Reviews and Alternatives

Shiji Enterprise Platform product overview

What is Shiji Enterprise Platform?

Shiji Enterprise Platform is a cutting-edge hospitality solution that helps hoteliers personalize guest experiences through its API-First Infrastructure and Rapid Property Deployment Model. The system ensures strict privacy and security standards with its fully cloud-based hosting on AWS, utilizing a Single Instance, multi-tenant software model, and a Microservices and MicroFrontEnds architecture for scalability and resilience. With features like at-least-once-guarantee through Event-Driven Architecture (EDA) and global availability via in-region, multi-location deployment, Shiji Enterprise Platform offers an innovative and reliable solution for streamlining hotel operations.

Key benefits of using Shiji Enterprise Platform

1. FAST INTUITIVE GUEST SEARCH
Technology that Puts the Guest First: Hyper-personalize your guest experience with single, global guest profiles across your entire hotel portfolio through advanced and everlearning match-and-merge. Secure guest profiles for global hotel companies, improving guest satisfaction.

2. DESIGNED FOR INTEGRATIONS
API-First Infrastructure: With over 1,200 API endpoints, true ‘API-everything’ approach makes data easily accessible and readily available for integrations, custom applications and tailoring your system to your needs.

3. BUILT FOR PERFORMANCE
Event-Driven Architecture: Our Event-Driven Architecture (EDA) makes your technology stack more scalable, more resilient and more agile. The platform runs dozens of microservices simultaneously and independently, dramatically improving the speed, efficiency and scalability of the system.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
24/7 (Live rep)

Training options

Videos
In Person
Live Online
Documentation

Shiji Enterprise Platform pricing information

Value for money

4.8

/5

4

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shiji Enterprise Platform features

Functionality

4.5

/5

4

Total features

38

1 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Activity Dashboard
Reporting/Analytics
Calendar Management
API

Functionality contenders

Shiji Enterprise Platform users reviews

Overall Rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.25/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Overall rating contenders

GT
AvatarImg

Gary T.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Fully featured, ease of implementation and high quality

Reviewed a year ago

An team made up of hospitality tech professionals who understand the business, the lingo and the common gotchas that many other inferior products fall on repeatedly. Partnering with Shiji and their PMS offering was an experience I would love to repeat.

Pros

The platform manages to balance having real depth of data and ease of implementation, this is something that 3rd party systems like Duetto love!

Cons

Nothing really stands out as a negative. The experience of partnering with such a knowledgable team was excellent.

Vendor response

Thank you, Gary, for your positive review and valuable feedback! We appreciate your kind words about our platform. It's fantastic to hear that you found it fully featured, easy to implement, and of high quality. At Shiji, we understand the unique needs of our hospitality partners, and it's wonderful to know that our platform has resonated well with companies like Duetto. Our team takes immense pride...

RP
AvatarImg

Roxana P.

Hospitality, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great software!

Reviewed 2 years ago
Pros

The flexibility with which it can be adapted to our needs and wants.

Cons

There are quite some bugs and issues that need to be handled to make it more accurate and reliable.

Vendor response

Hello Roxana, thank you for reviewing Shiji Enterprise Platform! We sincerely appreciate your feedback and value you as Shiji customer.

AM
AvatarImg

Anna M.

Hospitality, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Shoji review from the point of Front Desk

Reviewed 2 years ago

It's mostly very efficient and relatively easy to use once you get the hang of it. The only thing that, as many programmes, it can be improved, so it would be easier if those improvement can be implemented in an easier and timely manner.

Pros

In most cases, I don't have a problem doing several things in the same programme at the same time. I would be checking in 3-4 guests at the same time, and, in the meanwhile, arranging something else in the same programme with the reservation/rooms/etc. There is no overlap, no mix-up. As long as the internet working good, all of the open pages work seamlessly. I really love that you can track the changes in the logbook, and see when and what was changed and by which user, since a lot of people are working within the same system, so it's nice that when you need to track something, you can see who and what was changed so you can contact that person if needed.

Cons

It would be easier if some of the features can be adjusted easier by the user. For example, room types. If we can add descriptions/comments, or even better, that each user can add their own notes on the rooms, etc. And some of the things can are done manually, can be automated since it's the same process. For example, I can pick several rooms and put one email for all of them. Or, when I need to reinstate a group reservation, I always need to adjust the room grid, which I think, can be added automatically in the system.

Vendor response

Hi Anna, Thank you for taking the time to provide your feedback on Shiji Enterprise Platform. It's great to see the user enjoys the benefits of working with a browser-based application and our event-based architecture, which allows to simultaneously work in multiple tabs and supports cross-team collaboration. We also made significant improvements to enhance the usability of our logs, which seems...

MJ
AvatarImg

Monique J.

Information Technology and Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

World Class PMS for the Modern Hotel

Reviewed a year ago

A PMS to help revive hotel operations and streamline inefficiencies for the ever-changing property landscape.

Pros

Key IntegrationsEfficient OnboardingFast and Intuitive

Cons

As I am not a daily user there are no further comments to be made

Shiji Enterprise Platform FAQs

Q. What type of pricing plans does Shiji Enterprise Platform offer?

Shiji Enterprise Platform has the following pricing plans:
Pricing model: Open Source


Q. Who are the typical users of Shiji Enterprise Platform?

Shiji Enterprise Platform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Shiji Enterprise Platform support?

Shiji Enterprise Platform supports the following languages:
Chinese (Simplified), Chinese (Traditional), French, Japanese, Korean, Polish, English


Q. Does Shiji Enterprise Platform offer an API?

Yes, Shiji Enterprise Platform has an API available for use.


Q. What other apps does Shiji Enterprise Platform integrate with?

Shiji Enterprise Platform integrates with the following applications:
Avaya UCaaS, Avaya Spaces, Adyen, DATEV Audit, Onyx, SALTO KS, PlanetReg, DATEV Consolidation, Shiji Distribution Solutions, Concept Spa & Leisure, vioma CHANNELS, Shiji Payment Solutions, Oracle Linux, SabreSonic Res, Lightspeed, Book4Time, Nonius Guest Wi-Fi, Philips SpeechExec, 3CX, DATEV Sampling, Shiji ReviewPro Hotel Reputation, MRI Evolution, Lightspeed Golf, Shiji ReviewPro Guest Surveys, Lightspeed Filter, PlanetVerify, Philips SpeechLive, Avaya Enterprise Cloud, Infrasys Cloud POS, Revinate, PlanetScale, Oracle Blockchain


Q. What level of support does Shiji Enterprise Platform offer?

Shiji Enterprise Platform offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep)

Common Shiji Enterprise Platform comparisons

Related categories