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SiteMinder vs eviivo Comparison

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Overview

Sell, market, manage and grow your hotel – from one place. Start your free 14-day trial today. Cancel anytime.

Category Leaders

eviivo Suite is an award-winning booking & property management platform. Its ground-breaking technology provides independent...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

85

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

181

5

4

3

2

1

101

34

15

10

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.1

382

5

4

3

2

1

216

80

24

19

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

SiteMinder helps us to gain control over our bookings and availability. It is easy to use, has helped us to save a lot of staff hours, and has great support.
Siteminder awesome , be better and good service to integrated the system in the future.
I'm using this software on behalf of a client and have found it to be a great resource and really gives a great picture of their business.

Pros

They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with, including the finance/payment teams - great humans.
I found the set up mostly intuitive, helped by the excellent webinar provided. Thr big help was the friendly and prompt support, this really helped reassure me that this was a quality platform.
I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season.

Cons

The technical support is not available on weekends. If you have a catastrophic failure on the weekend you are doomed.
We lost money because of technical issues with the Little Hotelier product from SiteMinder we use. Siteminder refused to compensate.
And if your problem (one that is caused by a siteminder malfunction and one that can be losing your small business money)) ends up in the tech department - then watch out.

Cons

The program doesn't ask for "City" or "State" of guests so we have no idea where they are from. This has been a problem during the Covid-19 crisis.
We still have not recovered that loss. We will never recover the bookings that were lost during the time we were being shown as sold out.
I'm in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features29
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • Total features100
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations36
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations8
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net