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Recommended
Marggi W.
Hospitality, 1-10 employees
Used daily for 2+ years
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It was easy to learn.
I love the recent accounts option. The speed moving from page to page is generally pretty good. I love the home page with maps and weather pages.
I send email thank yous to all guests. The guest email should print out on the registration form instead of the drivers license.
Jonathan M.
Hospitality, 201-500 employees
Used daily for 6-12 months
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Ease of use for entry level staff. Reasonable Price. Flexible web-based system.
Easy for new users to learn, and very stable. Has all basic features you would need. Most information is readily available and well labeled. Customer support is very responsive (but follow up can lack).
Not very complex or flexible revenue management functionality. Certain processes can be time consuming if you need to do them several times in a row, but this is fairly rare. Rate overrides are a little difficult. More info could fit on one screen. While the simplicity is nice, having more info at one time would eliminate steps.