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SkyTouch Hotel OS Logo

SkyTouch Hotel OS

Hospitality Property Management System

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(4)

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SkyTouch Hotel OS Reviews - Page 3

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98 reviews

Recommended

MW
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Marggi W.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have only ever used this program. I like it just fine.

Reviewed 7 years ago

It was easy to learn.

Pros

I love the recent accounts option. The speed moving from page to page is generally pretty good. I love the home page with maps and weather pages.

Cons

I send email thank yous to all guests. The guest email should print out on the registration form instead of the drivers license.

JM
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Jonathan M.

Hospitality, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A very easy to use and intuitive system. Perfect for smaller hotels without much complexity.

Reviewed 7 years ago

Ease of use for entry level staff. Reasonable Price. Flexible web-based system.

Pros

Easy for new users to learn, and very stable. Has all basic features you would need. Most information is readily available and well labeled. Customer support is very responsive (but follow up can lack).

Cons

Not very complex or flexible revenue management functionality. Certain processes can be time consuming if you need to do them several times in a row, but this is fairly rare. Rate overrides are a little difficult. More info could fit on one screen. While the simplicity is nice, having more info at one time would eliminate steps.