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Smoobu vs BrightSide Rental Management Comparison

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Overview

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

BrightSide Rental Management is a cloud-based platform for vacation rental agencies and acts as a central tool for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

120

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

94

14

4

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5.0

5

4

3

2

1

20

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.

XT

Xabier Txomin S.

The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.

JV

Jennifer V.

I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

RI

Ryohei I.

Pros

Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.

AG

Amy G.

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

TH

Tamee H.

And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

AG

Amy G.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.

Jason S.

Dreadful, time consuming, very poor online support, who were surprisingly rude.

Jason S.

Without Smoobu there was a constant risk of double-bookings occurring across platforms.

JL

Jilly L.

Cons

If there is anything I disliked about the software it was because of my own lack of understanding.

SK

Shaun K.

Inability to differentiate between discount periods.

MO

Mike O.

To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

KH

Kristina H.

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features68
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features64
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations12
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier