StayNTouch Rover PMS Pricing Plan & Cost Guide

StayNTouch Rover PMS

Hospitality property management system

4.57/5 (14 reviews)

StayNTouch Rover PMS Pricing

Pricing model: Subscription

Contact StayNTouch for detailed pricing information.

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StayNTouch Rover PMS Pricing Reviews

Pros
  • The support that we have received during our integration process has been amazing. Customer support in particular has been so helpful.Kalea E.Read the full review
  • We had rep to help us at site on the cutover and he was fantastic. The system is easy to learn.Jessica E.Read the full review
  • Running reports is easy. Love the staff and support, really helpful and friendly.Kim W.Read the full review
Cons
  • There are a few reports I am missing - but that is more a force of habit (for me) than an actual issue.Ingrid C.Read the full review
  • Some minor functionality and features are missing. The team is pushing the envelop to get us to rethink if they are necessary.Verified ReviewerRead the full review
  • Our mistake was probably not fully activating the product right when we got it.Jon Q.Read the full review
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about StayNTouch Rover PMS's pricing:

Hans Ning

Could be amazing, but lacks polish

Used daily for 1-2 years
Reviewed 2018-04-17
Review Source: Capterra

Pros
Very easy to check in guest, check out, make reservations, as long as they are pretty standard reservations. Mobile, iPad app with card reader Potential for upsell Very pretty interface. One day, this could be the best PMS, but not yet.

Cons
Lacks a lot of polish. A ton of repetitive motion required to get things done (availability calendar is tedious to navigate, and rate manager is also repetitive, and adding charges manually is very bizarre). Inconsistent interfaces (I counted 4 different calendar APIs). Other PMS have drag and drop room calendars, but the room calendar here is barely usable, and pretty random. Development is not all in house. Development also seem toward bigger hotels, leaving the 'mobile' aspect of it seemingly forgotten. The Igenico device sold to us to read cards is effectively useless. Support is ticket only. The pretty interface also makes it slow. Would trade some of the graphics for just plain text. Also very expensive for smaller hotels, as we are significantly smaller than the 50 room minimum price. Premium price, but feels like beta software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Ingrid Compton

A whole new world! Fantastic and user friendly system!

Used daily for less than 6 months
Reviewed 2018-04-11
Review Source: Capterra

Pros
How easy it is to navigate - i would dare say, if your know windows, you know the system! It is based on all the familiar ways of other PMS systems, but with an added value of user friendliness. Training my entire front office staff took 2 days. It was marvelous!

Cons
There are a few reports I am missing - but that is more a force of habit (for me) than an actual issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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