Tokeet vs Kigo

Hostaway

DoorLoop

Buildium

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. 

Buildium is a comprehensive property management software that helps property managers streamline their day-to-day operations. With features like property accounting, online leasing, resident portals, and maintenance management, Buildium provides a centralized platform to control tasks, offer top-notch experiences, and uncover new revenue opportunities.

Head of Development

The fact that they lacked at some spots such as providing extra products as a side service.

Director

Responsive support at all times and even in times when it shouldn't be expected, the Ai bot is very good.

Their staff are very professional and very quick to respond to the problems you have alerted them through different channels of communication.

suite of powerful tools for channel management, rental automation, owner management, and more. Tokeet is the perfect choice for vacation rental managers & owners who need total control.

Accounting

Alerts/Notifications

Booking Management

Calendar Management

Channel Analytics

Channel Management

Contact Management

Customer Support

Dynamic Pricing

Email Templates

For Vacation Rentals

Front Desk Management

Guest Communications

Guest Experience Management

Housekeeping Management

Invoice Management

Lead Management

Mobile App

Multi-Channel Management

Multi-Property

Online Booking

Online Payments

Owner Statements

Partner Management

Payment Processing

Property Management

Rate Management

Real-Time Notifications

Reminders

Rent Collection

Reservations Management

Vendor Management

Tokeet

Web-based

Android

iPhone

Guesty

Lodgify

iGMS

Smoobu

Guesty Lite

Entry Plan

Owner Plan 5

Owner Plan

Agent Plan

Manager Plan

Unlimited Plan

director

the error on their system caised me a loss of £2.3K - they accept the mistake but offer no compensation

Every aspect about them is top notch and that assist to your business so good as well because their profound touch has a ripple effect making things better for your business.

President

After 2 years of using smoobu, I switched to Sympl.cm, the limited version of ToKeet for less than 5 properties.

Unfortunately we being in South Africa and having a poor exchange rate, this makes the channel manager a bit expensive for us, but it has been worth the increased fee.

The integration with VRBO that requires a stripe account.

Owner

this platform is amazing for my everyday use in properties and so far have only been using few features but it's very helpful.

Tokeet has helped to simplify our listing management.

Partner

Pricing was somewhat okay. But now most of the better apps beat them in pricing, too.

CEO President

Love the ability to create your own website which is very easy to do.

They have answered all our questions, sometimes more than once and have always been kind, patient and incredibly professional.  

Founder

User-Friendly: The interface is sleek and easy to navigate.

House wife

The application helped me to solve the empty space in my house.

Realtor

It's a great channel manager, and support is very helpful

How they help their customers and make sure they get a valuable experience with their products.

I was recommended the tokeet platform to rent it as an air bnb.

Too many different integrations, they have to merge them all into a single dashboard.

However, we had a family of four and their dog turn up at our property last night, and nowhere for them to stay, as they had been double booked (One on Air bnb one on Booking.com.

Invoice management and payment tracking is very good and is managed automatically.

Used this app since they very first started and it always did what it was supposed to do but the quality has gone down as the price has gone up

I'm sure there is a technical reason, tokeet will explain to me, as to why this happened but I do see it as a basic failing of the simplest of all the things I expect from a channel manager.

Particular

Simple things like being able to move properties on the calendar to a different position in the list seem like very easy things to achieve but aren't possible and development tends to be focused on big products rather than small wins.

I like you have all that you need but you need to be an expert to understand all the different features.

Director 

Invoice system can be improved, sometimes the invoices are not produced correctly.

It's certainly better suited for Serviced Accommodation or Holiday lets compared to other similar priced products which still focus on room lets only.

Manager

The invoicing of a walk in is difficult as it does not calculate the correct rate

This isn't a problem if you're building your business though as it allows you to check everything yourself.

The formating of communications between the various platforms could be improved.   

Its expensive as I dont utilise most of its systems because I dont understand how to and because I never have time to try to understand.

Tokeet is a great overall tool for organizing my short term rental business

Property Manager 

It has helped us to scale from 2 properties to 54 in the last few years

host

I like that you can toggle the view from week month or day.

I wish they have customer line so I can speck with them over the phone.

Very good quality product with outstanding customer support.  

Tokeet makes it easy to view past, present and future bookings.

They've taken on board some of the suggestions people have made and fixed a lot of the bits I didnt like.

It looks like too much to start with but if you keep asking questions all of the information is there.

It's trying to fit the browser experience into a mobile phone screen and it just doesn't work as the screen is just too small.

Excellent - better than we had expected especially given the price point and a few negative reviews we read on support which have all been proved wrong.   

There are so many of them base dall over the world now its almost a 24/7 service.  

Pricing

Mobile Features

Channel Manager

API Connections

Vacation Rentals

Payment and Invoicing

Integrations

Website Builder

Mid-size Business

Large Enterprises

Small Business

Freelancers

Eventbrite

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

The support and implementation team is lacking simple knowledge on how their software operates

Owner/Guest Services Manager 

The functionality of the program and the customer service has been top notch.  

The Platform to Increase Visibility, Increase Bookings, Increase Revenue

Activity Dashboard

Availability Management

Credit Card Processing

Customer Database

Data Import/Export

Data Synchronization

Electronic Payments

Email Management

Inventory Management

Price/Margin Management

Reporting & Statistics

Revenue Management

Room Booking

Task Management

Third-Party Integrations

Website Integration

Website Management

Work Order Management

Some users appreciate Kigo’s reasonable pricing, cloud-based convenience, and bundled support, and some reviewers find it offers good value for money. However, many users feel it is expensive, report unexpected charges, and dislike extra fees for features.

Value for money

By industry, Kigo reviewers are most commonly professionals in hospitality (46%). The most frequent use case for Kigo cited by reviewers is vacation rental (100% of reviewers).

Kigo

Booqable

AvaiBook

rezStream

Basic

Persistent bugs and glitches

Owner/ Manager

Constant issues/ bugs & annoying details: Photos not syncing, Deposit refunds not updating, properties disappearing from the website, reviews displayed twice, dates in both US & European formats, time in both am/pm & 24-hour formats, etc.

79% of reviewers feel negative about Kigo’s bugs and issues. Users report frequent software glitches, ranging from syncing errors and disappearing properties to broken website functions and integration problems with platforms like Airbnb. Reviewers indicate that unresolved bugs often disrupt daily operations and cause frustration, with some saying support is slow to respond or fails to address problems. Some users feel that ongoing technical issues and lack of proactive communication make it difficult to rely on the system for business-critical tasks.

Comprehensive vacation rental tools

81% of reviewers feel positive about Kigo’s vacation rentals capabilities. Users think the platform streamlines the management of multiple rental properties, allowing them to efficiently list on various channels like Booking.com and Homeaway. Reviewers indicate that the software’s integrated tools help automate daily tasks, support business growth, and facilitate team collaboration. Some users report that features such as owner access, customizable rental websites, and CRM functionalities are particularly valuable for organizing operations and enhancing competitiveness in the vacation rental market.

Efficient calendar synchronization

81% of reviewers feel positive about Kigo’s calendar synchronization. Reviewers appreciate being able to automatically update availability across multiple platforms, which they say reduces the risk of double bookings and saves significant time. Users think the channel manager’s real-time syncing with sites like Airbnb, Booking.com, and TripAdvisor is convenient for keeping calendars accurate. Some users find that the ability to connect with partners and manage bookings from a single interface makes daily operations smoother and logistics easier.

Vacation Rental Manager

Within "All Reservations" "Check In" reports, I wish it would show what the balance is, not just "Partially Paid" and the due dates, instead of having to completely open each reservation.  

I have been in Vacation Rentals for 30+ years, worked in many softwares and Kigo is by far the quickest and easiest to learn and teach someone to navigate to get daily task completed.    Once you learn the basics of where to find what, it makes the "back side" of the software more understandable.

Owner 

All the photos online are not display as original size and quality and give a very poor basic kigo website

Tracking for ads doesn't work well because we can't put a tag on the check-out page.

The quality of the website and the poor display of the photos online.

the ease of creating a reservation and sending a quote and the link to pay

General Manager

Since the change to Kigo Pro, there have been many unsolved issues. But I think what I like the least is not having better accounting reports.

I was genuinely shocked at how aware they are this software doesn't work, but bill you so far above and beyond what you signed and agreed to.   When you question it, expect to be hung up on.

Channels are limited, funds are uncomfortably controlled, and you had to use three different softwares to run your business

Unstable and unreliable connection between KIGO and Bookimg.com, failed bookings, discrepancies in calendars which we update in KIGO (correctly) and those which KIGO sends to the channels (incorrectly), practically manual uploading of each property and the necessity to supervise it.

principal

There was one Reservations’ calendar on KIGO, another on KIGOPRO, an Overview under Operations, another Overview under Schedule and so on… No availability search option on the main RESERVATIONS’ Calendar.

The only thing they will do regularly is to charge you the minimum monthly inaction fee of €191.   And they don't care that you are not getting any bookings because  their system fails to retrieve them and is generally    a level of a start up at early stage, Not worth a penny spent.

Operations Supervisor

There is (literally) only one font option and the site is locked down so owners cannot design the site to function (without errors) appropriately.

Owners XP had no option to send monthly owner statements & payouts, so didn't apply to us.

The purpose of using KIGO n was to advance with many properties we have and save time,  de -facto we were behind the point at which we started

We also eventually found out that we were repeatedly being overcharged for months, as Kigo was charging us on refundable Security Deposits as well.

We still relied solely on Airbnb and VRBO to communicate with guests and use the calendar.

In reality, it's a junky ugly webpage formatted for mobile users.

For example, VRBO would show only tax had been collected but in Kigo sometimes nothing other than the full amount.

They say they offer a functional website for smaller management companies to use.

On termination date, April 9, we were told that the previous information was wrong and that we were being charged up to April 30.

Finally, we filed a claim for damages that was rejected, after having to wait for a month without any response.

The salesperson, perfectly aware of our needs, avoided informing us that the software might not be a good fit for us.

Tokeet vs Kigo Comparison (2026)

Tokeet

Kigo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives