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TRACK Vacation Rental PMS vs eviivo Comparison

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Overview

TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along...

Category Leaders

eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property websites,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

5

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

120

55

18

19

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.

AD

Alaina D.

I really like the system and think it is easy to use. Customer service has been excellent.

BD

Brian D.

I am really happy we decided to change our Vacation Rental software to Track, they are very knowledgeable and the product is as promised.

MP

Maria P.

Pros

I found the set up mostly intuitive, helped by the excellent webinar provided. Thr big help was the friendly and prompt support, this really helped reassure me that this was a quality platform.

PS

Paul S.

I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season.

TD

Thomas D.

However, the chat feature enables me to get timely answers to my questions and the customer representatives are friendly and helpful. I haven't found eviivo to be responsive to phone calls or emails.

PD

Peggy D.

Cons

It glitches sometimes and I cannot hear people on the receiving line. However, this may be user error.

BM

Bridget M.

We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.

TK

Terri K.

Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.

MP

Maria P.

Cons

The program doesn't ask for "City" or "State" of guests so we have no idea where they are from. This has been a problem during the Covid-19 crisis.

JS

Joy S.

We still have not recovered that loss. We will never recover the bookings that were lost during the time we were being shown as sold out.

CG

Carol G.

The worst experience I had with a channel manager. My advice is work with Eviivo if you want to loose money.

NS

Nuno S.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features105
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations24
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Revinate
  • SiteMinder
  • Stripe
  • VRScheduler
  • Whistle
  • Wishbox
  • Xero
  • Zapier