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TRACK Vacation Rental PMS vs Property Vista Comparison

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Overview

TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along...

Property Vista is a unified, resident-centric property management platform that provides online leasing, accounting, maintenance...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

5

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

5

4

3

2

1

43

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
I really like the system and think it is easy to use. Customer service has been excellent.
I am really happy we decided to change our Vacation Rental software to Track, they are very knowledgeable and the product is as promised.

Pros

Customer Supports are very supportive and helpful. They provide exceptional customer service.
Property Vista is a good company. They have a great product generally.
Excellent service, customer support is fast and responsive.

Cons

It glitches sometimes and I cannot hear people on the receiving line. However, this may be user error.
We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.
Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.

Cons

The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated.
Little room for human error. These are all of the cons I have for this time regarding the Property Vista software.
The glitches that sometime puts a hold to different items can be annoying. However they are rectified in a timely manner.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features76
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Background Screening
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Call Recording
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Client Portal
  • Commercial Property Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Credit Card Management
  • Credit Check
  • Customer Database
  • Customer Experience Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Storage Management
  • Design Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • IVR / Voice Recognition
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Communication
  • Multi-Channel Management
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Partner Portal
  • Payment Processing
  • Point of Sale (POS)
  • Portfolio Management
  • Price / Margin Management
  • Prioritization
  • Property Database
  • Purchase Order Management
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Retention Management
  • Revenue Management
  • Room Booking
  • SEO Management
  • SMS Marketing Managment
  • SMS Messaging
  • Self Service Portal
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Background Screening
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Call Recording
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Client Portal
  • Commercial Property Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Credit Card Management
  • Credit Check
  • Customer Database
  • Customer Experience Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Storage Management
  • Design Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • IVR / Voice Recognition
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Communication
  • Multi-Channel Management
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Partner Portal
  • Payment Processing
  • Point of Sale (POS)
  • Portfolio Management
  • Price / Margin Management
  • Prioritization
  • Property Database
  • Purchase Order Management
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Retention Management
  • Revenue Management
  • Room Booking
  • SEO Management
  • SMS Marketing Managment
  • SMS Messaging
  • Self Service Portal
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations24
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TRACK Vacation Rental PMS vs. Property Vista

See how TRACK Vacation Rental PMS and Property Vista stack up against each other by comparing features, pricing, ratings, integrations, security & more.