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WebReserv vs Entrata Comparison

Overview

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters...

Entrata is a cloud-based property management solution, which helps real estate businesses streamline accounting, purchases,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(21)

5

4

3

2

1

12

8

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.2

(46)

5

4

3

2

1

17

25

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Superb customer support and very user-friendly program.
WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Pros

I like Entrata mainly because of the dashboard. The dashboard makes it super convenient to see everything that needs to be done and any tasks that are outstanding.
I used Entrata software at Dobler for years and was pleased with the change ([SENSITIVE CONTENT HIDDEN] was excellent as our point person.) and the accommodation for the company.
Over all the software is great, it makes my job far easier than it would be without it. I have worked in property maintenance before and this is much better than what I used there.

Cons

It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.

Cons

I get lost sometimes on how the software calculates or pulls the numbers. Some times there are errors that are hard to fix with customer service.
Ve had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
Everytime an update was made, it messed up some other products that were integrated into entrata.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features33
  • ACH Payment Processing
  • API
  • Accounting Management
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting
  • Calendar Management
  • Check Processing
  • Client Portal
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Notifications
  • Email Templates
  • Facility Scheduling
  • Feedback Collection
  • General Ledger
  • Gift Card System
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Metadata Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • PCI DSS Compliance
  • Permission Management
  • Pipeline Management
  • Portfolio Management
  • Price Management
  • Progress Tracking
  • Prospecting Tools
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Reservations Management
  • Room Booking
  • SEO Management
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Planning
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Voice Mail
  • Web Traffic Reporting
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management
  • Total features55
  • ACH Payment Processing
  • API
  • Accounting Management
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting
  • Calendar Management
  • Check Processing
  • Client Portal
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Notifications
  • Email Templates
  • Facility Scheduling
  • Feedback Collection
  • General Ledger
  • Gift Card System
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Metadata Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • PCI DSS Compliance
  • Permission Management
  • Pipeline Management
  • Portfolio Management
  • Price Management
  • Progress Tracking
  • Prospecting Tools
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Reservations Management
  • Room Booking
  • SEO Management
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Planning
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Voice Mail
  • Web Traffic Reporting
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WebReserv vs. Entrata

See how WebReserv and Entrata stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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