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WebReserv vs Guesty Comparison

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Overview

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters...

Category Leaders

Guesty provides short-term property managers and property management companies with an end-to-end solution to streamline...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

22

5

4

3

2

1

12

9

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

196

5

4

3

2

1

152

19

7

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.
My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.
WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.

Pros

Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
In special I would like to mention they have a great support department which will help you in any way possible.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.

Cons

It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.

Cons

The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features38
  • ACH Payment Processing
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Auto / Boat Rental
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Extended Stay
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Package Creation
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Point of Sale (POS)
  • Portfolio Management
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Task Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features69
  • ACH Payment Processing
  • API
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Auto / Boat Rental
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Extended Stay
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Package Creation
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Point of Sale (POS)
  • Portfolio Management
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Task Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations1
  • Authorize.Net
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier
  • Total integrations15
  • Authorize.Net
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle Messaging
  • Xero
  • Zapier