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WebReserv vs The Flybook Comparison

Overview

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters...

The Flybook is a cloud-based booking, reservations and marketing solution for activity and tour companies, adventure parks,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(21)

5

4

3

2

1

12

8

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

(47)

5

4

3

2

1

34

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Superb customer support and very user-friendly program.
WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Pros

Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more.
There are a lot of great tools that make The Flybook good for us, but my favorite feature is the ability to limit resources and availability.
The integration of the on line waiver (Smartwaiver) was seamless. The confirmation, thank you and the other email templates are also great.

Cons

It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.

Cons

Customers struggle all the time. Call us to make reservations, More waste of time.
Sometimes it is impossible/glitches from one approach and have to use the other. In other words- gets confusing and glitchy sometimes.
The feature to download to a google calendar is nearly useless when changes on Flybook do not quickly and automatically sync in a google calendar without refreshing the links.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features33
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Check Processing
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Event Ticketing
  • Feedback Collection
  • Filtered Views
  • Gift Card System
  • Incentive Programs
  • Inventory Management
  • Job Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Partner Portal
  • Price Management
  • Product Catalog
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Rewards Management
  • Room Booking
  • Sales Integration
  • Sales Reporting
  • Summary Reports
  • Support Ticket Management
  • To-Do List
  • Transaction History
  • Website Integration
  • Widgets
  • Total features44
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Check Processing
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Event Ticketing
  • Feedback Collection
  • Filtered Views
  • Gift Card System
  • Incentive Programs
  • Inventory Management
  • Job Scheduling
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Partner Portal
  • Price Management
  • Product Catalog
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Rewards Management
  • Room Booking
  • Sales Integration
  • Sales Reporting
  • Summary Reports
  • Support Ticket Management
  • To-Do List
  • Transaction History
  • Website Integration
  • Widgets

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations9
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WebReserv vs. The Flybook

See how WebReserv and The Flybook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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