WebReserv Features

WebReserv

Online booking system for rental businesses

4.48/5 (21 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activities Booking
Activity Dashboard
Activity Management
Alerts/Notifications
Auto / Boat Rental
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Central Reservation System
Channel Management
Client Management
Communication Management
Conversion Tracking
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Email Templates
Equipment Rental
Event Scheduling
Expense Tracking
Feedback Management
GDS/OTA Integration
Gift Card Management
Group Reservations
Inventory Management
Invoice Management
Itinerary Creation
Late Fee Calculation
Mobile Access
Multi-Day Booking
Multi-Location
Online Booking
Order Processing
PCI Compliance
Package Creation
Payment Processing
Price / Margin Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Ratings / Reviews
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
SMS Messaging
Scheduling
Search/Filter
Summary Reports
Third Party Booking
Third Party Integrations
Transaction History
User Management
Vendor Management
Website Integration
Website Management
Widgets
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activities Booking
Activity Dashboard
Activity Management
Alerts/Notifications
Auto / Boat Rental
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Central Reservation System
Channel Management
Client Management
Communication Management
Conversion Tracking
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Email Templates
Equipment Rental
Event Scheduling
Expense Tracking
Feedback Management
GDS/OTA Integration
Gift Card Management
Group Reservations
Inventory Management
Invoice Management
Itinerary Creation
Late Fee Calculation
Mobile Access
Multi-Day Booking
Multi-Location
Online Booking
Order Processing
PCI Compliance
Package Creation
Payment Processing
Price / Margin Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Ratings / Reviews
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
SMS Messaging
Scheduling
Search/Filter
Summary Reports
Third Party Booking
Third Party Integrations
Transaction History
User Management
Vendor Management
Website Integration
Website Management
Widgets
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activities Booking
Activity Dashboard
Activity Management
Alerts/Notifications
Auto / Boat Rental
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Central Reservation System
Channel Management
Client Management
Communication Management
Conversion Tracking
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Email Templates
Equipment Rental
Event Scheduling
Expense Tracking
Feedback Management
GDS/OTA Integration
Gift Card Management
Group Reservations
Inventory Management
Invoice Management
Itinerary Creation
Late Fee Calculation
Mobile Access
Multi-Day Booking
Multi-Location
Online Booking
Order Processing
PCI Compliance
Package Creation
Payment Processing
Price / Margin Management
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Ratings / Reviews
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Booking
SMS Messaging
Scheduling
Search/Filter
Summary Reports
Third Party Booking
Third Party Integrations
Transaction History
User Management
Vendor Management
Website Integration
Website Management
Widgets
Visit WebsiteCompare App

WebReserv Feature Reviews

21 reviewers had the following to say about WebReserv's features:

Pelin U.

Real-time reservation platform that helps avoid commisions

2020-11-26

WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.

Pros

WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.

Cons

Although WebReserv is a great platform for creating your own booking channel however in order to be present in other online booking platforms you need to use other channel managements systems which would be great if there were a stand alone multiple booking channel management module where we could manage all channels at one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana L.

Good software.

2018-05-29

Pros

Good reports for management.

Cons

They don't have a channel manager, and for a bed & breakfast or Guesthouse that is essential.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Patrick B.

Good Software for Rentals

2020-01-18

Pros

Very easy to make changes and update your rentals. Support is very responsive if you have anything you need.

Cons

Did not offer direct integration with other online booking sites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
RuthAnne C.

WebReserv works great for a beach cottage resort

2018-11-27

WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

Pros

Its easy to read the calendar, both for our guests and us as hosts.

Cons

It doesn't allow one party to make bookings for multiple cottages on same dates, so you have to make a separate booking, filling in all the info, for each cottage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter P.

Professional booking-solution and perfect customer service at an unbeatable rate

2016-06-28

Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far.

Pros

- flexible booking system - not commission based - very helpful and friendly customer support - report system - multi-user-option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebReserv


Dear Peter,

Thanks for that great review. We are happy to have you as part of our clients.

Sincerely,
The WebReserv Team

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Bren P.

WebReserv is Economical, Easy to Use with Good Support

2018-11-16

WebReserv allows me to have automated booking and bank processing at a decent price directly from my website at a low monthly rate, and also allows for manual input when necessary.

Pros

Its Versatility - WebReserv is Economical, Easy to Use with Good Support

Cons

There is nothing that I do not like about Webreserv in an industry where everyone is a pimp it is refreshing to get quality for your money and not feel robbed at every turn as with OTAs who are destroying the hotel industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim H.

Webreserv

2018-11-16

Prior to Webreserv we were taking reservations by phone and writing them on a calendar.

Pros

The up-time is tremendous. The system is very reliable.

Cons

While the system provides the ability to charge a different rate based on season, it does not give ability to have different rental hours based on season.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy S.

Best value

2018-11-16

My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money

Pros

Webreserv is definitely the best value for the money of any booking software company out there.

Cons

It could be more customizable and also could be a little easier for the customer to complete they’re booking

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine O.

Absolutely Superb and Service Outstanding.

2016-06-28

I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings.

Pros

Top class service for a top class product.Keep up the good work Baptiste and I look forward to working with you for many years.Thank you for your patience!

Cons

Nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WebReserv

Go and install it ! One will not regret it.

Source: Capterra
Helpful?   Yes   No

Response from WebReserv


Dear Catherine,

Thank you very much for the kind review. We will keep doing our best to answer your booking needs.

Sincerely,
The WebReserv Team

Read more
ABE E.

Superb customer support and very user-friendly program

2018-11-20

Organizing upcoming housekeeping schedules and customer contact well in advance with ease as a result of the friendly format of the reservations calendar.

Pros

Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Cons

Calendars don't synch up after you select the first month to make a reservation (check in date), which may be a year or more down the road.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas G.

Great software for booking off all activities++

2016-06-28

We are using it for various outdoor activities such as: kayaking, guided trips, boat hire and fishing trips.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WebReserv


Hi Thomas,

Thanks for the great review. I hope you keep using WebReserv for many years.

Sincerely,
The WebReserv Team

Read more
Stephanie S.

AMAZING Customer Service!

2019-12-06

We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.

Pros

From the very first time I called and every interaction after that it was easy to get ahold of our account rep and they explained the system in a process in a way that was easy to understand.

Cons

The customer interface is not as pretty as some of the other reservation sites out there, but the functionality is reliable and easy to understand by both the customer and our team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebReserv


Thank you, Stephanie, for the kind words! It was a pleasure working with you, and we are thrilled to have you on board with WebReserv. :)

Read more
Melody S.

Just hope you don't have a problem that needs fixing!!!

2017-03-13

I have had a change request for 3 years in being able to better customize the end of month reports for finances and have yet to have a response from their "Engineering Team".

Cons

When a problem occurs, it can take a very long time resolve and business on the internet moves too quickly for Webreserv.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

0/10

Recommendations to others considering WebReserv

I wouldn't recommend it

Source: Capterra
Helpful?   Yes   No
Read more
Janneke L.

Simple yet effective

2018-11-16

We've used it for 7 years with very little problems.

Pros

It's simple, easy to set up.

Cons

I'd like it to have some API links and shared resource options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill M.

Newton Hall

2016-08-03

The software requires very little manual intervention and allows us to accept bookings 24/7 - which is exactly what we were looking for.

Pros

Ease of use. The support from Baptiste has been phenomenal and I would not be surprised if he sleeps in the office. Very professional and keeps you updated with everything.

Cons

No Cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WebReserv

If you are looking for a system which is well supported and easily integrated - this is the one for you.

Source: Capterra
Helpful?   Yes   No
Read more
Ana F.

Basic Software

2018-12-07

Pros

Really easy to use, excellent for online marketing, where you may create codes.

Cons

This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary S.

WebReserv...Keeping us on Track

2018-11-25

we have eliminated missed reservations and duplication with this system.

Pros

WebReserv is accessible from any online device.

Cons

The entry field takes up more than a screen page so you are constantly having to scroll up and down and the scroll bar is not that responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna D.

On Line Reservation System

2018-11-16

Almost all of our business' reservations are made by our customers on their own through our website.

Pros

Pricing, functionality, flexibility, options, customer service

Cons

1. Inability to link to my Square credit card system 2. The system shows the customer's copy of the confirmation as "Paid in Full" with no balance due...this causes a little bit of a "hiccup" when they are checking in and we want to run their Credit card

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessi R.

Gateway RV Park WebReserv Review

2018-11-16

From an administrative perspective, I have nothing to compare it to as it's the only reservation software I've used professionally.

Pros

Overall, WebReserv is pretty user-friendly for both the administration and the customer.

Cons

Some things are challenging--making changes to established limits proves difficult (i.e. we automatically charge a $10 cancellation fee but sometimes I want to remove it and can't), and I struggle with the photos for some reason.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi G.

I loved the versatility of this platform

2018-02-16

Pros

It is great for customizing to make it work for your specific business.

Cons

They sold out to ZOZI and tried to charge 100x's more for a less functional product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
john f.

Great, once you've taught yourself how to use it.

2016-09-20

It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.

Pros

works well once you've figured out how to use the functionality

Cons

takes time to find how to use it to its best ability , It's not the most intuitive software to use. lots of trial and error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more