WebReserv Reviews - Pros & Cons, Ratings & more

Xola

The Flybook

Checkfront

Cloudbeds

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters to tour operators, accommodation owners, and other rental companies, with tools for engaging customers, tracking conversions, managing bookings, processing payments, and more.

WebReserv

Web-based

Assistant Director

I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.

It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.

Owner 

My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.

Complex General Manager

WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.

It is great for customizing to make it work for your specific business. It is user friendly and you can make changes without "breaking" and of the functions.

We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.

Owner

It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.

This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.

Pacific

FareHarbor

You can use it for many years.

WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.

Real-time reservation platform that helps avoid commisions

Good Software for Rentals

Simple and easy from start to finish. I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us. It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.

AMAZING Customer Service! 

Thank you, Stephanie, for the kind words!  It was a pleasure working with you, and we are thrilled to have you on board with WebReserv. :)

Basic Software

WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

WebReserv  works great for a beach cottage resort

WebReserve allows us to keep track of all of our customers, past, present and future.  we have eliminated missed reservations and duplication with this system.

WebReserv...Keeping us on Track

Organizing upcoming housekeeping schedules and customer contact well in advance with ease as a result of the friendly format of the reservations calendar.

Superb customer support and very user-friendly program

 My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money 

Best value

Overall, it has been a really good fit for us.  From an administrative perspective, I have nothing to compare it to as it's the only reservation software I've used professionally.  But from a customer perspective, I think it is very good.

Gateway RV Park WebReserv Review

Prior to Webreserv we were taking reservations by phone and writing them on a calendar. We did approximately 500 reservations per year. Webreserv has allowed us to grow that business to over 1,800 reservations per year

Webreserv

WebReserv allows me to have automated booking and bank processing at a decent price directly from my website at a low monthly rate, and also allows for manual input when necessary.

WebReserv is Economical, Easy to Use with Good Support

We've used it for 7 years with very little problems.

Simple yet effective

Almost all of our business' reservations are made by our customers on their own through our website.  This frees us up in the office.  Great time saver as well as the ability to book reservations 24 hrs/day - 7 days/week.

On Line Reservation System

Good software.

I loved the versatility of this platform

We have been using Webreserv for a few years now and it was time consuming to set up. The tech support person is great IF you can get a hold of her AND you don't have any problems on the weekend.  It can take up to 3 or 4 days to return a call and we have had significant issues with our customers being able to pay for their reservation without having to call us (defeats the purpose of online payment).  I have had a change request for 3 years in being able to better customize the end of month reports for finances and have yet to have a response from their "Engineering Team".  
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv!!!

Just hope you don't have a problem that needs fixing!!!

Great, once you've taught yourself how to use it.

I have been using this software for about five years now and I have been very happy with the performance to date.   The software requires very little manual intervention and allows us to accept bookings 24/7 - which is exactly what we were looking for.

Newton Hall

It is a very flexible and easy to use booking software! We are using it for various outdoor activities such as: kayaking, guided trips, boat hire and fishing trips. 

We would absolutely like to reccomend it!

Great software for booking off all activities++

Hi Thomas,

Thanks for the great review. I hope you keep using WebReserv for many years.

Sincerely,
The WebReserv Team

I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings. 

Absolutely Superb and Service Outstanding.

Dear Catherine,

Thank you very much for the kind review. We will keep doing our best to answer your booking needs.

Sincerely,
The WebReserv Team

Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays... 

I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme. 

Professional booking-solution and perfect customer service at an unbeatable rate

Dear Peter,

Thanks for that great review. We are happy to have you as part of our clients.

Sincerely,
The WebReserv Team

WebReserv Reviews

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