WebRezPro PMS Features List

WebRezPro PMS

Cloud-based property management software

4.68/5 (60 reviews)

WebRezPro PMS Feature Summary

  • Online room reservations
  • Special rates
  • Discount management
  • Hourly bookings
  • Pricing override
  • Customizable email templates
  • Automated emails
  • Electronic signature capture
  • Daily cash reports
  • Commission tracking
  • Point of sale (POS) integrations
  • Reservation and activity packages
  • Reserved allocations
  • Group bookings
  • Housekeeping reports
  • Investor payout statements
  • Vacation rental owner payouts
  • Reservation reports
  • Automatic web page creation
  • Customizable hostel setup
  • Customizable campsite setup
  • Product, service, and activity charges
  • Activity Logging
  • Availability Management
  • Calendar Management
  • Channel Management
  • Electronic Payments
  • Summary Reports
  • Website Integration

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (32 other apps)
Activity Dashboard (26 other apps)
Automatic Notifications (26 other apps)
Availability Management (27 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (21 other apps)
Booking Management (48 other apps)
Calendar Management (44 other apps)
Channel Management (38 other apps)
Credit Card Processing (34 other apps)
Customizable Templates (23 other apps)
Electronic Payments (29 other apps)
Email Templates (24 other apps)
Invoice Management (29 other apps)
Online Booking Integration (37 other apps)
Price Management (25 other apps)
Reporting & Statistics (29 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (34 other apps)

Competitor Feature Comparison

WebRezPro PMS Feature Reviews

25 reviewers had the following to say about WebRezPro PMS's features:

Heather Lynds

WebRezPro is amazing

2016-09-29

We manage an 18 room Inn, and we have interfaces to Expedia, Booking.com, and Inntopia.

Pros

Ease of reservation management, including interfaces to OTA's

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Thank you for such a wonderful review, Heather! We are so pleased that WebRezPro is working so well for your property. As always, please contact us if there is anything you need.

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Dorian Shehi

Good for back and front office.

2017-05-18

Pros

Thirdface party interfaces.

Cons

System flexible features. The mobile booking engine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No

Response from Sarah


Dorian, thank you for taking the time to comment on your experience with WebRezPro Property Management System. We are continuously improving WebRezPro to keep up with the needs of today's modern hotelier. As always, we are very happy to receive any suggestions or comments from our customers that may help WebRezPro become even better!

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Tiffany Cowan

Almost all we could ask for

2014-10-24

Pros

It make my reservations so much easier to keep up with than our old system.

Cons

There is a fee for everything we want to integrate into the system, such as credit card integration.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering WebRezPro PMS

Compare them with other rated software, and ask for a free trial. Then actually use the free trial like it was your reservation system. That way, when you buy it, you know exactly what you are working with. Then, hopefully, there won't be too many unexpected issues.

Source: Software Advice
Helpful?   Yes   No
Read more
James Mcgee

Great First Year

2016-11-11

We purchased webrezpro in January of of 2016 for our first year as resort owners.The product was easy to set up and worked great for our resort management and point of sale software.

Pros

Customers found the booking engine easy to use

Cons

There is no mass email program

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sylvie Bédard

Great tool to work with

2017-03-27

It is a Canadian product and having it in french was easy.

Pros

Easy revenue management

Cons

Not able to make reservations for two nights with different packages on each night.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Thank you for taking the time to write a review of WebRezPro! We are pleased that you are happy with the software and that it working well for your property. As always, please let us know if there is anything you need help with.

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Kelley Hale

Wonderful hotel management software!!

2014-08-21

We had wanted credit card processing in a different currency, but with the multiple currency display option, that turned out to be unnecessary.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Thank you Kelley for your positive feedback! As always, feel free to contact us with any questions or comments you may have about WebRezPro.

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Liz Ihrig

Best decision we made for room sales

2017-01-23

Not only is the system easy to implement but efficient and user friendly to all who use this to make reservations. The customer support is the best that I have seen - quick response, easy to understand and more importantly helpful.

Pros

Easy to work with, integration with other systems (Maitre D', Expedia and other 3rd party booking systems).

Cons

the integration with 3rd party booking sites is not complete- certain important booking options are left out of the booking leaving us to pick up the slack and have to contact the guest directly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WebRezPro PMS

Keep basic important information about guest integrated...phone number and email address

Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Liz, thank you for your kind words about WebRezPro and our support team. We appreciate your feedback and, as always, welcome your questions and comments so that we can make WebRezPro even better.

We would like to take this opportunity to let you know that we looked into your concern regarding emails between WebRezPro and Expedia no longer integrating. We can assure you that this is not the case and that you will continue to receive the emails.

Thanks again for the wonderful feedback!

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Michael Waddell

WebRezPro is the Back Bone of our Business

2016-12-08

I was just on the phone with a rep earlier today asking about how to use a feature we have never used.

Pros

The real-time two-way interface between the two software programs allows us to seamlessly manage rates and inventory with all our OTAs without having to actually manage each OTA in their respective extranet.

Cons

Would also like to have more flexibility in adding of our own design elements to the booking engine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WebRezPro PMS

The best advice I can give anyone is make sure you plan appropriately before you start to implement. Have it all lined up. Do your homework first. Watch all the videos. They are really helpful. It will save you a lot of time and make future usage and changes much easier in the future.

Source: Capterra
Helpful?   Yes   No
Read more
Karin Gries

This product is wonderful!

2017-10-28

Pros

The reservation system is relatively easy to use.

Cons

The cons are the limited accounting functions, the templates for setting up emails aren't as customizable with all the HTML parameters and setting up the pricing can be daunting, especially if you have a lot of unit types and varying rates throughout the year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Thanks so much for taking the time to write us a review, Karin! We love that you find WebRezPro easy to use. As always, if you need help setting up email templates or adjusting your rates throughout the year, you're more than welcome to contact our friendly technical support team. We are here to help!

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jeff peifer

Critical piece for our business!

2013-10-31

We using this platform from remote locations and have had no problems with booking errors.

Source: Capterra
Helpful?   Yes   No
Read more
Howard Stafford

2013-03-18

It is a great management reservation system and very easy to use.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Ellen Jones

Our company loves Webrezpro. Everyone is so helpful!

2018-06-25

Pros

Saving guest profile and credit cards information for return guests.

Cons

Wish you had an apple App. Our company is mostly apple products (I-pads) and it would be awesome for you all to have an app to check in guests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared Hassard

WebRezPro

2013-09-19

Also, amazing reporting!!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hayes

A dependable cloud-based software with a great customer interface

2014-06-17

Pros

From the first sales call, to the training, to the day-to-day support (hardly ever needed), the company has been very easy to work with.

Cons

As a property that sells packages as well as nightly rates and allows guest to mix and match as needed, the process to mix and match rates through the booking engine is slightly complicated for the customer.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering WebRezPro PMS

I would recommend getting a good feel for the company as well as the product. It's one thing to start with a system with lots of whistles and bells, but what kind of people will you have to deal with when something goes wrong three years down the road?

Source: Software Advice
Helpful?   Yes   No
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Rob Curtis

Hote Rialto Review

2012-10-16

Overall, we are very pleased with our WebRez Pro system and look forward continuing our relationship with the company.

Pros

Great reporting capabilities and completely customizable to our facility.

Cons

loading rates is a bit tedious in the system however, it is straight forward.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Moniek Oudshoorn

Easy, straight forward

2016-09-14

Pros

Canadian based company, great customer service - willing to help anytime you have questions and concerns.

Cons

Billing, not seeing it all in one screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering WebRezPro PMS

For a smaller property this is a great system to have it all information easily accessible.

Source: Software Advice
Helpful?   Yes   No
Read more
Rachel Johnson

WebRezPro

2014-07-21

Pros

It's very easy to use and understand the software.

Cons

I wish you could see an entire month of bookings at one time instead of a week-by-week view.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering WebRezPro PMS

The scheduler tool is very easy to use, as well as the search engine, when searching for a previous client.

Source: Software Advice
Helpful?   Yes   No
Read more
Sheryl Hort

Navigation of webrezpro

2017-02-21

But as we were learning the process it started to get quite easy to follow and within a week we were able to do it without support.

Pros

Calendar and reservations are easy to follow.

Cons

Updating housekeeping report. At times it does not work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WebRezPro PMS

Read/watch the tutorials

Source: Software Advice
Helpful?   Yes   No

Response from Sarah


Sheryl, thank you for taking the time to review WebRezPro Property Management System. We are so pleased that with the help of our tutorial videos and support staff, the challenging task of implementing a new PMS was accomplished. As always, feel free to contact us with any comments or suggestions you may have.

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Duncan Kennedy

Good product for price point

2018-01-12

Pros

its stable, almost bug free. The functionality it does have, works well.

Cons

experienced support desk . two availability calendars some complex functionality needed - including multi room res group block functionality cumbersome lack of interface /ability to view transitions to/from direct connects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Julie Pairolero

My software review

2014-09-30

Pros

I love that I can get a booking anytime and I don't have to do anything!

Cons

Being a property manager, I have certain requirements and if I need to fall back on something, I have no manual.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering WebRezPro PMS

It will save you a lot of money over and over for every online booking that comes in automatically.

Source: Software Advice
Helpful?   Yes   No

Response from Sarah


Thank you very much for your kind review, Julie. We would like to mention that there is indeed a full online WebRezPro user manual found within WebRezPro PMS. You can find the WebRezPro user manual under the "Miscellaneous" tab when you log in to the system.

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Kirsten Harrett

Great software and support - highly recommend

2017-04-13

If you could add a component that would process the funds to the bank in one easy step and eliminate the need for Chase type payment services that would be even better.

Pros

Easy

Cons

Group folios and rates might be easier to manipulate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebRezPro Property Management System


Thank you for taking the time to write a review, Kirsten! We are so pleased that you are very happy with WebRezPro and our support team. As always, we love hearing feedback from our clients and will take your suggestions into consideration.

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Chris Gagnon

WebRezPro works great for a small property like ours

2014-10-23

Pros

What I really like best is how easy and quick it is to compile motel data, such as our historical occupancy rate, average daily room rate, never overbooking, etc.

Cons

Not much, maybe just quicken the time to check in a guest.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering WebRezPro PMS

Be sure to evaluate the ease of use and what tools and reports are provided to operate the business.

Source: Software Advice
Helpful?   Yes   No
Read more
Julie Bowes

Simple and efficient!

2015-04-15

In 2011 we added a tour division to our company, and after days of searching for an online booking system that would meet all of our needs, we gave up and called webrezpro to see if they had anything that might serve our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good all round platform

2018-06-21

Pros

Good easy to use platform with some good data insights and the information is clearly displayed and the system is easy to navigate.

Cons

Additional interfaces should be added as part of the initial implementation as the price can grow and therefore reducing the overall value for money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Pare

Great product built and supported in Canada

2016-12-08

We were looking for a solid, reputable software package for online bookings for a small hotel operating in a small Ontario town.

Pros

Online, fast, simple, implementation and instruction with ease.

Cons

Although it lacks some of the minor features of the larger systems it is bar far the best product out there for the majority of hotel/motel/boutique operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WebRezPro PMS

Spend the time and have a conversation with them, all to often we discount things without actually speaking to somebody and investing some time.

Source: Software Advice
Helpful?   Yes   No
Read more