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WebRezPro Logo

Cloud-based hospitality property management software

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WebRezPro Reviews - Page 5

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207 reviews

SC
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Shawnda C.

Hospitality, 11-50 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Getting the Job done well

Reviewed 2 years ago

My overall experience has been pleasant. Most of the features make sense after I've asked, or I've been able to poke my way around and figure them out. The system interfaces with our restaurant fairly well, which is nice for when guests want to charge their meal to their room. Overall, pretty good system!

Pros

I like most of the features- I'm particularly fond of the Tape Chart/Calendar. I use this the most, and it was one of the most important features in our considerations for getting this system. It's fairly easy to use, and it's very clear when trying to "see" availability.

Cons

Editing reservations: While I understand what reasons there may be for it, having the "Change" and "Edit" features on reservations gets frustrating. Especially when it's just adding a note, or adding a day to the reservation. I'm used to AutoClerk- I'm used to being able to make changes, without having to switch between 'edit' and 'change'- when the guest is on the phone and jumping all around, this can be flustering.

JB
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John B.

Hospitality, 1-10 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Clunky with a 90s software feel.

Reviewed 2 years ago

Could be much better.

Pros

If I had to do it again I'd probLy use cloudbeds.

Cons

Credit card issues like a 6 month window to capture the balance of a reservationGtuops you need a degree in software to figure outGuests cant book more than 1 roomGuests have to move off of our site to see pricesSoftware feels old.