Welcome Anywhere is a property management and hotel booking system for accommodation businesses and restaurants, offering a suite of integrated tools to help maximize revenue and improve customer service. Key features include back office tools, reservation management, automated guest correspondence, customer profiling, mobile-ready online booking, billing & invoicing, rate & discount management, POS integration, and more.
Welcome Anywhere offers advanced reservation management, featuring filtering options to help narrow down booking availability to meet specific guest requirements, as well as view detailed house lists and stats for occupancy. Rate management features enable users to set up and manage standard tariffs, seasonal packages and special offers, and respond to rate changes instantly using the daily rate over-ride feature. Add discount codes for guests to use while booking directly via the business website.
The platform's online booking system is responsive to any device, allowing customers to check availability, rates, and place bookings from any computer, tablet, or smartphone. Organizations can also include a booking button on their Facebook business page through social media integration. Customers can make payments for bookings via online merchants such as PayPal, Sage Pay, Worldpay, Barclays ePDQ, and SecureTrading, with fully PCI-compliant credit card storage.
Welcome Anywhere Plus includes channel management that connects the booking system directly to booking sites including Laterooms, TripAdvisor, Expedia and Booking.com, with real-time updates on rates and availability. Manage a customer database with advanced guest profiling, and export contact information to a CSV file to use with 3rd party e-marketing platforms such as MailChimp. Tools for e-mail and SMS messaging allow users to communicate with guests, both before and after their stay. Additional platform features include POS integration, ledger accounting, advanced guest billing, reports, and multi-currency billing.
Software by Welcome Systemswww.welcome-anywhere.co.uk