Welcome Anywhere Pricing, Features, Reviews & Comparison of Alternatives

Welcome Anywhere

Full featured online hotel booking system

4.27/5 (49 reviews)

Welcome Anywhere overview

Welcome Anywhere is a property management and hotel booking system for accommodation businesses and restaurants, offering a suite of integrated tools to help maximize revenue and improve customer service. Key features include back office tools, reservation management, automated guest correspondence, customer profiling, mobile-ready online booking, billing & invoicing, rate & discount management, POS integration, and more.

Welcome Anywhere offers advanced reservation management, featuring filtering options to help narrow down booking availability to meet specific guest requirements, as well as view detailed house lists and stats for occupancy. Rate management features enable users to set up and manage standard tariffs, seasonal packages and special offers, and respond to rate changes instantly using the daily rate over-ride feature. Add discount codes for guests to use while booking directly via the business website.

The platform's online booking system is responsive to any device, allowing customers to check availability, rates, and place bookings from any computer, tablet, or smartphone. Organizations can also include a booking button on their Facebook business page through social media integration. Customers can make payments for bookings via online merchants such as PayPal, Sage Pay, Worldpay, Barclays ePDQ, and SecureTrading, with fully PCI-compliant credit card storage.

Welcome Anywhere Plus includes channel management that connects the booking system directly to booking sites including Laterooms, TripAdvisor, Expedia and Booking.com, with real-time updates on rates and availability. Manage a customer database with advanced guest profiling, and export contact information to a CSV file to use with 3rd party e-marketing platforms such as MailChimp. Tools for e-mail and SMS messaging allow users to communicate with guests, both before and after their stay. Additional platform features include POS integration, ledger accounting, advanced guest billing, reports, and multi-currency billing.
www.welcome-anywhere.co.uk

Pricing

Starting from
£30/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe

Supported languages

English
Welcome Anywhere screenshot: Manage group bookings with charges automatically diverted to different rooms Welcome Anywhere screenshot: Enter room descriptions and add information on amenities and feature highlightsWelcome Anywhere screenshot: Set up and manage standard tariffs, special offers and seasonal packagesWelcome Anywhere screenshot: Respond instantly to rate changes with the daily rate over-ride featureWelcome Anywhere screenshot: Customers can manage their bookings online, add guest names, and make special requestsWelcome Anywhere screenshot: Select rooms and view totals for booking enquiries Welcome Anywhere screenshot: View quick glance stats for occupancy, average stay lengths, popular room types and more

Welcome Anywhere reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.0
  4.3
  4.4
Adam Jordan

Fantastic New Addition

Used daily for 6-12 months
Reviewed 2016-10-26
Review Source: Capterra

I studied numerous PMS systems before choosing to remain with Welcome Computers. The simple reason for this choice is because their people actually care. You can pick up the phone and speak to a real person within seconds. If you have done something stupid and need help - they will help you. If the system is lacking a feature you require - they will beta test it and consider you. The system integrates pretty well with our Datasym Epos system (a few The software is browser friendly, tablet friendly and surprisingly you are able to do most functions on a phone - normally a feature of only basic systems. The interface is pleasing to the eye. Easy to navigate. A few mods could be done to make the booking process foolproof (again, in development i believe). I wish that sometimes updates would come sooner but these guys have probably learned the hard way about what happens if you rush through something. I also wish that Admins had more control and could restrict access for others and personalise the system to shape their business more. Saying this, I believe that these are all in the pipeline already. The system is very good value for money. The online room booking widget for your website will reduce those bills you pay to booking.com and laterooms. Like I've said already, a few tweaks would make me over the moon, but you will not find better without getting a system that is so complicated it needs NASA mission control to operate. My staff can be up and running with Welcome Anywhere with a half day of training!!! Service - Although not 24/7 they are still very good Cloud based. Integration with Epos. Simple forms and reports.

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Neil Roberts

Good customer service with knowledgeable staff. Luke & Ricky are great.

Used daily for 1-2 years
Reviewed 2017-07-21
Review Source: Capterra

A fully featured PMS and POS system that meets all our requirements. Now we have also included call logging from our telephone system.Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1. All the functions are fairly intuitive. The team at Welcome Anywhere rescued us when we lost our old system, and had the new system build and running within a day. The ability to customise registration forms, invoices, reminder emails etc is great. Welcome anywhere also have Buttons which is an entry level POS system which posts directly to room bills, which provides us with a cost effective solution which meets all our requirements.

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Catherine McCallum

Intuitive, reliable system

Used daily for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

The system has brought a reliability to our bookings that has eliminated grey areas (which could lead to double bookings or other mishaps). It is straightforward to use the basic functions meaning that most members of staff can be trained to use it. It makes so much sense having a web-based rather than installed system. The reporting is useful. The security of storing payment information has relieved a burden from our business.

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Colin Woods

Great Product

Used daily for 1-2 years
Reviewed 2017-04-04
Review Source: Capterra

Chose this system as it seemed to fit our requirements well and represent good value for money. We had excellent support during set-up & install, and unlike other suppliers I have worked with, this level of support did not disappear once we were up & running. We generally have any operational queries addressed with an immediate response, or certainly within an acceptable time frame. Our users were initially sceptical about a new system, as is usually the case, but quickly overcame this once they learnt how user friendly it is. I have been pleased to see that the system is continually being upgraded and developed, although we have occasionally stumbled across updates we didn't know were happening! Overall I would have no hesitation in recommending Welcome Anywhere to other users in the industryEase of use & access

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Elizabeth Wells

Very easy to use system with good functionality

Used daily for 1-2 years
Reviewed 2017-12-15
Review Source: Capterra

Ability to undertake all of our operations simply and provide guests with reservation confirmations quickly, ability to check them in, post charges and check them out quickly. Keeps a good record of guests and accounting functions. Most of our work is in one place!Simplicity of use, cloud based package so it's available anywhere, it does everything we need it to for a medium sized hotel. All rooms are easy to see and the system allows us to custom design our reports and communication forms Any requests for assistance are dealt with extremely quickly

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Welcome Anywhere pricing

Starting from
£30/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Welcome Anywhere Plus:

£30 per month (1 - 5 rooms)

£59 per month (6 - 10 rooms)

£79 per month (11 - 20 rooms)

£99 per month (21 - 30 rooms)

£119 per month (31 - 40 rooms)

41+ rooms: contact Welcome Systems for a quote

Welcome Anywhere features

Availability Management
Billing & Invoicing
Billing Rate Management
Channel Management
Invoice Management
Multi-Channel Management
Reporting & Statistics
Reservations Management

API (40 other apps)
Activity Dashboard (34 other apps)
Automatic Notifications (32 other apps)
Booking Management (67 other apps)
Calendar Management (57 other apps)
Credit Card Processing (44 other apps)
Electronic Payments (37 other apps)
Online Booking Integration (47 other apps)
Price Management (35 other apps)
Room Booking (45 other apps)
Third Party Integration (43 other apps)
Website Integration (28 other apps)

Additional information for Welcome Anywhere

Key features of Welcome Anywhere

  • Catering
  • GDS / OTA integration
  • Mobile-ready online booking
  • Point of sale (POS)
  • Travel agent bookings
  • Group management
  • Guest experience (GEM)
  • Single property / multi-property
  • Reviews management
  • Housekeeping management
  • Front office management
  • Rate management
  • Facebook booking button
  • Discount codes
  • Online payments
  • Multi-currency billing
  • Automatic backups
  • Customizable branding
  • Automated guest correspondence
  • Advanced customer profiling
  • Filtered views
  • Availability view
  • Social media integration
  • Channel management
  • Customer database
  • E-mail and SMS messaging
  • Back office reporting
  • Billing and ledger account
  • Customer / contact details
  • Invoices
  • Pro forma invoices
  • End of Day / Week / Month / Year Reports
View All Features

Benefits

Advanced reservation management features include price filtering options to narrow down availability to meet specific guest requirements.

Set up and manage standard rates, seasonal packages, and special offers, and use the daily rate over-ride feature to respond instantly to rate changes.

Welcome Anywhere Plus can link to Booking.com, Expedia, Laterooms, and TripAdvisor to increase sales and prevent overbooking with automatic availability updates.

The solution integrates with a variety of point of sale (POS) systems, enabling users to seamlessly transfer food and drink bills from the bar and restaurant to room accounts.

Welcome Anywhere's booking app is optimized for any device, allowing customers to check availability and rates, and place bookings from anywhere, anytime.