Duve Reviews - Pros & Cons, Ratings & more

WebRezPro

Guesty

Lodgify

Enso Connect


Duve is an end-to-end guest management system helping hoteliers digitize their hotel,upsell services and personalize communication

Duve

Linux

Web-based

Windows

Founder

Thank you to these most esteemed professionals who make it their business to offer a superior product and service for all their clients. With Gratitude, Ran Fridman at FRIDMAN PROPERTIES.

Owner

I then contacted support via live chat to ask how to complain about this and that is also being ignored.

Poorly designed, poor service, poor quality. They are still trying to charge my card every few days despite me cancelling (and getting confirmation of cancellation) months later.

YOU WILL BE AS SORRY AS WE ARE TO HAVE CHOSEN IT. It has become an embarrassment to us vis-a-vis our guests and an operations nightmare.

I love the Wishbox software. It is so "user friendly" that it cannot be equaled by any other platform or experience.

It is virtually non-existant. I submitted an issue to their "urgent" email address 4 weeks ago, have chased it 4 times since and it is simply being ignored.

Very helpful in communicating with guests. Optimally fulfills our needs in managing customer experience and offering upsell for stay.

The guidebook is a great way to provide guest information. Pre-checkin is also useful in terms of collecting the guest's real email address, signing Ts and Cs and collecting ID.

Great Messaging Software for vacation rental management.

The only reason we chose Wishbox was because it integrates with Cloud Beds and allows secure uploads of guest IDs.

We are located in israel, sometime is difficult to find an hebrew speaker, but the hebrew speaker employe always return to my call.

But it turns out it actually doesn't integrate very well and requires us to hand sync multiple times throughout the day.

Operto

Tokeet

Cloudbeds

great tool for our property

Very good software

Terrible, I have not used dive for months and they are still charging me. 

Do not waste your money

Great in managing customer communications 

Wishbox keeps me organised, helps me generate the kind of revenue I had envisioned, and has produced the kind of success for my operations as a host in the hospitality business can only hope for ... it truly has been a fruitful experience.  Thank you Wishbox.

The Excellent Professionals of Guesty

One of the bad ones 

Worst experience!!!! Un professional customer service

Bad customer servive

It's made our guests' lives easier and ours much harder.

Great app, let down by atrocious support

We have been using Wishbox for about a year.  At first there were so many glitches that we thought it was still in Beta mode.  And now, a year later, we continually and regularly encounter sudden major functionality issues.  We would find a different alternative but we are somewhat stuck with this debacle of an app for the moment.  

Examples of problems include guest rooms not updating when a guest is moved,  guest messages suddenly not working, door codes suddenly not populating,  guests not being able to register because the app gets stuck mid-step.  And the support is dismal.  They are in Australia so nothing is real time and they get back to you when they get back to, sometimes days later, no matter how urgent the issue.  DO NOT GET THIS APP.  YOU WILL BE AS SORRY AS WE ARE TO HAVE CHOSEN IT.  It has become an embarrassment to us vis-a-vis our guests and an operations nightmare.

Bugs, bugs and more bugs.  Constant major functionality problems.

must have tool for profesionals in hospitality 

Seit wir Duve nutzen, haben wir weniger Problem-Gäste, weniger Zeitaufwand für das Beantworten von Fragen und eine lückenlose Dokumentation der Meldedaten. Genau das, was wir gesucht haben :-)

Duve Reviews (2025)

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