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Absorb LMS vs Metrics that Matter Comparison

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Overview

Category Leaders

Absorb Software is an AI-powered learning management system (LMS) engineered to drive business productivity and deliver a...

Metrics That Matter (MTM) is a web-based solution to help automate the learning management process. The platform meaningfully...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8600

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

17000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

282

5

4

3

2

1

177

89

8

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

11

5

4

3

2

1

7

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Absorb has been great to learn, the customer support team and CRM's are amazing to work with. They are always willing to help achieve overall success for Admin and learners.
Their customer service is by far THE BEST customer service I have ever received working with any other company. They are fast, responsive and always willing to help me out.
Great looking site design and flawless implementation. Amazing pricing and good product support.

Pros

The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.
I really like using this tool and the working relationship I have with the MTM staff.
It was very knowledgeable, it is extremely well prepared.

Cons

Again we were really disappointed about the department/sub-department functionality. So if you are using Absorb for multiple clients not just internally then beware.
Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options.
Resources don't have a thumbnail- makes them look empty/incomplete. No place for text on the home dashboard.

Cons

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.
A little difficult to use on my own rep was a star.
Menu are hard to find most especially for new users.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features124
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Bite-Sized Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certificates
  • Certification & Licensing
  • Certification Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • Extended Enterprise Learning
  • Feedback Management
  • For Hospitality Industry
  • For Nonprofits
  • Gamification
  • Goal Setting/Tracking
  • HR Management
  • Individual Development Plans
  • Instructor-Led Courses
  • Interactive Content
  • Interactive Learning
  • Leaderboards
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Media Import
  • Media Management
  • Microlearning
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Question Types
  • Offline Access
  • Orientation Workflow Management
  • Peer Learning
  • Performance Management
  • Performance Metrics
  • PowerPoint Conversion
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Quizzes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • Self Service Portal
  • Self-Enrollment
  • Self-Service Content Curation
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Storyboarding
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Template Management
  • Tests/Assessments
  • Third Party Course Library
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • User Management
  • User Onboarding
  • Video Conferencing
  • Video Content
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Workflow Management
  • eCommerce Management
  • eLearning Companies
  • Total features36
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Bite-Sized Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certificates
  • Certification & Licensing
  • Certification Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • Extended Enterprise Learning
  • Feedback Management
  • For Hospitality Industry
  • For Nonprofits
  • Gamification
  • Goal Setting/Tracking
  • HR Management
  • Individual Development Plans
  • Instructor-Led Courses
  • Interactive Content
  • Interactive Learning
  • Leaderboards
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Media Import
  • Media Management
  • Microlearning
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Question Types
  • Offline Access
  • Orientation Workflow Management
  • Peer Learning
  • Performance Management
  • Performance Metrics
  • PowerPoint Conversion
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Quizzes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • Self Service Portal
  • Self-Enrollment
  • Self-Service Content Curation
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Storyboarding
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Template Management
  • Tests/Assessments
  • Third Party Course Library
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • User Management
  • User Onboarding
  • Video Conferencing
  • Video Content
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Workflow Management
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations40
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JB
AvatarImg

Jodie B.

Wireless, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Absorb LMS logo

Absorb LMS

Terrible Support and lack of quality metrics

Reviewed 6 years ago
Pros

The admin features, while limited, are easy to learn and use.

Cons

The reporting and metrics provided by the base system are seriously lacking. In addition, their response time on support tickets when their is a bug in their system can take months or even years to correct with only a standard response that "development is investigating."

DL
AvatarImg

Daniel L.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Thank you to Absorb and our CSM

Reviewed 4 months ago

Overall, it has been great working in Absorb, especially compared to my experience with other LMSs. The new releases enable us to incorporate more active learning and engagement into our courses, and our relationship with our CSM is critically helpful in building our offering of educational courses for healthcare professionals.

Pros

The customer support- our Client Success Manager [sensitive content hidden] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.

Cons

I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.

FF
AvatarImg

Felix F.

Primary/Secondary Education, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Absorb LMS logo

Absorb LMS

This LMS is simple but very effective, easy to use and excellent for small and medium businesses.

Reviewed 6 years ago
Pros

The built in workflow allows me to create a course that can be distributed to my users in a matter of minutes. Easily upload any type of multimedia, its UX and UI. is magnific. can access all function very easily whether you are a student, an instructor or an admin. keep a running list of enrolled and completed courses

Cons

The calendar could be better.. need more integration with other comercials calendars, Requires deep technical experience for Customize this system, does not allow to create a data repository per student in a simple way, it is not an integrated talent management system. Reporting features, they need to improve them a lot, . The administrative functions are dificult to navigate and there are steps that are unnecessary in several of the processes.

SC
AvatarImg

Steve C.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb has provided us with a unique mix of feature and quality support helping us obtain our goals.

Reviewed 7 years ago

Speed of delivery of content to customers and users and with the ease of user mgmt, the amount of time I am spent managing the system is kept to a minimum.

Pros

The ease of adding courses, content and attaching relevant material to this cannot be overlooked and for me is easily just one of the items most enjoyed. The built in workflow allows me to take my video production and related documents and attach them to a course that can be distributed to my users in a matter of minutes.

Cons

Nothing really stands out as a negative. One area for improvement would be exporting reports - It would be nice to be able to customize the look and feel of reports in the tool before exporting, and it is a minor issue as a lot of this can be done via the Excel export anyway.

EA
AvatarImg

Everett A.

Individual & Family Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb has been an easy to use platform for meeting our eLearning needs for our community.

Reviewed 7 years ago

It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field.

Pros

Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.

Cons

Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.

MB
AvatarImg

Mekhala B.

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Absorb LMS logo

Absorb LMS

Why would I suggest Absorb?

Reviewed a month ago
Pros

Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.

Cons

e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists...

AR
AvatarImg

Verified reviewer

Farming, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb, the flexible, powerful yet easy to use LMS!

Reviewed 3 years ago

We use the LMS for the management of both internal and external training. It has been uneventful in the setup and management for both organizations. We have observed a few lacking capabilities in out of the box reporting to be able to report on these programs in a holistic way. However, with their APIs and direct database connections we have succeeded. While system availability and performance has...

Pros

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Cons

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

AvatarImg
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Eunice S.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Cloud-based learning management system.

Reviewed 3 years ago

It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.

Pros

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

Cons

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

AK
AvatarImg

Ami K.

Construction, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb LMS review

Reviewed 2 months ago

I found it to be a valuable tool for managing our organization's L&D initiatives. The platform offered a user-friendly interface that facilitated navigation for all sets of users enhancing overall usability especially since it was our first LMS.

Pros

One of the aspects I appreciated the most about the Absorb LMS is its user-friendly interface. Navigating through the system was intuitive, which made it easy for both adminis and learners to access courses, track progress, and engage with content seamlessly. Additionally, I found the customizable reporting tools to be exceptionally useful. The ability to generate detailed reports on learner progress, course effectiveness, and other metrics allowed us to make informed decisions and tailor our training programs effectively. Overall, the combination of usability and robust reporting capabilities made Absorb LMS a valuable asset for our organization's learning and development initiatives.

Cons

While the LMS offers many valuable features, one area tat could be improved is its performance on mobile app. Addressing it could enhance the platform's versatility and make it even more adaptable to diverse organizational requirements. Also, if they had full integration with Opensesame my content management would have been smooth.

CD
AvatarImg

Charlie D.

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb - great product, great partners

Reviewed 8 years ago

The Absorb team was always professional. Through the vendor selection process, implementation, to post-implementation support, I've found the Absorb team to be helpful, knowledgeable, and straightforward. The software is robust and functional. We got everything we were looking for. I would definitely recommend this product. It effectively delivers content and courses, it's totally brand-able, and it's easy to use from the user and admin's perspectives.

Pros

Clean interface. It's navigable and easy-to-use.

Cons

We had a little hiccup with uploading hundreds of users who were all in different departments. It required us to upload a spreadsheet per department (about 12) instead of uploading one spreadsheet and having the system parse the groups. I think this is a fairly rare circumstance though (either you are a small group and it doesn't matter or you are a big group and you have an API). Added an extra 2 hours of work - not a big deal. Otherwise the user-upload interface is very effective.

JE
AvatarImg

Jason E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Absorb LMS logo

Absorb LMS

Great LMS solution

Reviewed 12 years ago

Absorb is a solid LMS and a great solution compared to any alternative we examined from a cost/benefit perspective. Things that are cons are more than made up for by the pure breadth of functionality available for the price, and they're very very good at taking customer feedback and making improvements to their product. I'd be comfortable recommending them to any business looking to start up a new LMS or replace an aging in-house system.

Pros

Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value.

Cons

Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text).

Vendor response

Thanks for the review! As of 2013 Flash and popups are gone with the new HTML5 interface. We have also added additional security options as well as learner password management. We're looking forward to your continued feedback!

CC
AvatarImg

Christine C.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Absorb LMS logo

Absorb LMS

simple to use, but QA poor and support prioritized by popularity votes on their customer forum site

Reviewed 7 years ago

had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :(

Pros

easy startup, easy to use (provided everything is working properly)

Cons

Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

HL
AvatarImg

Heather L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Absorb LMS logo

Absorb LMS

Easy to use, but robust and adaptable!

Reviewed 8 years ago

As an instructional designer who will also be responsible for managing the LMS, I love that Absorb is user-friendly (for me and our learners) and that it is easy to tailor messages to different audiences within our membership.

Pros

No pros were added to this review

Cons

No cons were added to this review

LK
AvatarImg

Lorene K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Absorb LMS logo

Absorb LMS

highly recommend.

Reviewed 16 years ago

highly recommend.

Pros

Mike and his team have been great to work with. Our organization has benefited through our association with Blatant Media.

Cons

none that I know of.

AM
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Anne Marie D.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

HTML 5 LMS!

Reviewed 9 years ago
Pros

The Abosrb LMS is HTML 5 and functions with ease on all mobile devices. The vendor is very responsive to support requests and ideas for product enhancements.

Cons

There is nothing that we do not like about this vendor - maybe that we didn't discover them sooner than we did!

AC
AvatarImg

Amy C.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absorb LMS logo

Absorb LMS

Absorb is a game-changer!

Reviewed 7 months ago

The onboarding experience was amazing! We felt heard, our questions answered, and we knew where to go to get help when we needed it. I love that we are not just emailing a bot. The fact that there are people responding is refreshing.

Pros

Absorb allows my company to track our customer learning progress to see if they are taking time outside our account manager meetings. It prevents repetitive meetings reviewing the same feature numerous times because customers need time to review topics.

Cons

It takes time to set up, but you get out what you put into any product.

NJ
AvatarImg

Nikita J.

Civic & Social Organization, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Absorb LMS logo

Absorb LMS

One of the easiest system that I have developed and deployed

Reviewed 2 years ago
Pros

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Cons

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.

AR
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Verified reviewer

Sporting Goods, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Absorb LMS

Great Partnership

Reviewed 2 months ago

It has been my team's experience that with Absorb Learning Management System (LMS) as our partners, we have elevated what the standard for online learning had been in the past. We believe Absorb offers a user-friendly interface and robust functionality that caters to our diverse organizational needs.

Pros

The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.

Cons

We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.

EJ
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Elsie J.

Construction, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Absorb LMS

Absorb more with Absorb

Reviewed a month ago

Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.

Pros

Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.

Cons

Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.

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Jamie D.

Machinery, 1,001-5,000 employees

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Absorb LMS

Great product that focuses on being good at one thing... Online learning.

Reviewed 6 years ago
Pros

Absorb was the first LMS that I worked with that fully supported HTML5. The interface was beautiful from a learner perspective and could be fully branded to your company. It was intuitive and supported all of the training types that we created and purchased. The company was easy to work with and provided support for our needs.

Cons

The backend/admin portal was separate from the user portal. Meaning, it was based on different technology (flash at the time), was actually hosted on a different part of the system and did not seem as unified as other systems I have worked with. It was still very functional, but left some to be desired.

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María Magdalena Z.

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Absorb LMS

Beautiful LMS. The gate towards a pleasant learning experience.

Reviewed 6 years ago
Pros

The best of it: its UX and UI. Seamless and beautiful. You can access every function easily whether you are a student, an instructor or an admin. It makes learning a pleasant task. It gives you an app for iOs and an app for Android users, so it has all scenarios covered. A lot of languages to customize which is fantastic.

Cons

I can't think of a con that is worth mention. I have to acknowledge that It could be pricey. But if you have the budget, go for it!

AR
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Verified reviewer

Hospital & Health Care, 10,001+ employees

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  • Value for money
  • Ease of use
  • Features
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Absorb LMS

LMS

Reviewed 8 years ago

I ejoy using our LMS. It is veratile and allows one stop shopping instead of having multiple sites to go to. I do wish it were easier to search. It is very difficult to find lessons that need to be aqssigned (or it may just be I do not use it that often).

Pros

1. Everything in one place. 2. Can assign multiple people and track progress. 3. Can us programs that have already been written or can write your own specific to your area.

Cons

1..The search function could be simplified. I find it very difficutl to find courses to assign.

CH
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Charles H.

Computer Software, 501-1,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Absorb LMS

Reliable LMS

Reviewed a month ago
Pros

Reliable LMS. The continual enhancements that continue to improve the Admin and the Learner experience.

Cons

Difficult experience a few years ago with the Professional Services team. Since that time, they have addressed the BI tool challenges that we identified to the PS team.

CW
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Cecilia W.

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  • Value for money
  • Ease of use
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Absorb LMS

Beautiful design and easy to use!

Reviewed 9 years ago

Absorb is a fantastic LMS! They offer full flexibility to customize the user interface. The existing template is very intuitive, so it was an easy for us to add our branding. The LMS is extremely robust and with some basic training you can figure out how to do almost anything you want. You can build an assessment and create surveys in a matter of minutes. Any change you make is instantly updated...

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absorb LMS

Ease to use LMS with a lot of capabilities!

Reviewed a month ago
Pros

I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.

Cons

My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.