ADP Resource Pricing Plan & Cost Guide

Pros
The product itself is above average, with the ability to run past reports, and tax documents with ease.

Cons
The customer service is lacking. If you have a dedicated rep and you can get a hold of that person its great, but getting a hold of that person can be tough.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Saves a ton of time when doing payroll, and adding in new employees. I would definitely recommend for the HR that values their time.

Cons
It can be rather expensive and each additional item that is needed to process your payroll if you aren't receiving a discount.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Very east to navigate and simple to get up and running quickly. You can utilize any area from HR to payroll to taxes. Payroll side seems to be the easiest part, pretty flawless there.

Cons
Sometimes certain screens take awhile to load. Seemed fairly expensive for what our company was looking for at the time. Seems better geared toward the mid size to larger company.

Rating breakdown

Likelihood to recommend: 6/10

Pros
The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. Also another nice feature the employees have access to their records for changes to their address and to view their payroll records.

Cons
The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits and you have to be transferred to multiple representatives to find the solution to your problem. The cost does not justify the use.

Rating breakdown

Likelihood to recommend: 8/10