Learn why GetApp is free

ADP TotalSource vs Employment Hero Comparison

Add to Compare

Overview

ADP TotalSource is a full-service HR management and benefits administration platform which automates taxes, payroll, employee...

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$6.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

51

19

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

93

30

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The enrollment process is simple and their customer service is great as well. The extra benefits through ADP (things like cell discounts and discounted movie tickets) are also great.
From being able to print off past statements, to being able to view current and past benefits this is an amazing program. The customer service has always been amazing to work with.
Regardless of the con listed above, this was an outlying issue, and the overall quality and customer service of this organization has been amazing.

Pros

The phone app is good and will become even better. Benefits secured by Employment Hero are great and will be rolled out through several different programs in our business.
Easy to use, staff can have app on their phone which is brilliant. Great technical support service upon implementation, prompt responses and very helpful.
Hero shop gives us as small employers the same advantage as big business we can entice top employees to stay because they have the same benefits and discounts from the platform.

Cons

This product has a terrible UI, it is not user friendly, and it is very frustrating to use. The only place I've ever worked for that used this product was a fast food restaurant.
They weren't even provided a simple explanation of benefits for the plan options. I could go on for days and days about the ridiculous number of errors broken promises.
Customizable for our business but has a few kinks I'll need to look further into.

Cons

There is no proper instructions on how to use it so there is no way you will be able to figure it out. Half the instructions they do have are wrong or outdated.
This has cost our company hugely in money and time to trouble shoot the constant issues and glitches, it would have been far easier and cheaper to do it manually.
Integration with payroll is still a little clunky - Admin/owner have duplicate file, ended employees show as errors. Payslips do not show annual leave balances.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features77
  • API
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Applicant Tracking
  • Application Integration
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Benchmarking
  • Benefits Management
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Clock In / Out
  • Compensation Management
  • Compliance Management
  • Contract Drafting
  • Contract Management
  • Customizable Reporting
  • Disability Insurance
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Enrollment Management
  • Geolocation
  • Goal Setting / Tracking
  • HR Management
  • Incident Management
  • Job Application Management
  • Job Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Mobile Integration
  • Office Directory
  • Organizational Charting
  • Overtime Tracking
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Permission Management
  • Policy Management
  • Productivity Reporting
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Retention Management
  • Risk Assessment
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • To-Do List
  • Training Management
  • Travel Management
  • Trend Analysis
  • Vacation Tracking
  • Workflow Management
  • Total features65
  • API
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Applicant Tracking
  • Application Integration
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Benchmarking
  • Benefits Management
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Clock In / Out
  • Compensation Management
  • Compliance Management
  • Contract Drafting
  • Contract Management
  • Customizable Reporting
  • Disability Insurance
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Enrollment Management
  • Geolocation
  • Goal Setting / Tracking
  • HR Management
  • Incident Management
  • Job Application Management
  • Job Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Mobile Integration
  • Office Directory
  • Organizational Charting
  • Overtime Tracking
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Permission Management
  • Policy Management
  • Productivity Reporting
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Retention Management
  • Risk Assessment
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • To-Do List
  • Training Management
  • Travel Management
  • Trend Analysis
  • Vacation Tracking
  • Workflow Management

Integrations

  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit
  • Total integrations8
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ADP TotalSource vs. Employment Hero

See how ADP TotalSource and Employment Hero stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.