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ADP Vantage HCM Pricing, Features, Reviews and Alternatives

ADP Vantage HCM product overview

What is ADP Vantage HCM?

ADP Vantage HCM comes in multiple scalable packages that are designed to grow along with your enterprises and level of staff. ADP Vantage HCM gives you comprehensive HCM analytics, human resource management, benefits administration, payroll services, time and attendance, as well as talent management. All ADP Vantage HCM data is fed into your dashboard in real-time and you can create diagrams and charts based on these reports.

Key benefits of using ADP Vantage HCM

  • Human resource management and talent management - ADP Vantage HCM provides you with real-time employee success insights and gives you complete coordination of new talent and prospect employees. ADP Vantage HCM also gives you the ability to administrate employee benefits and is tax compliant.

  • Analytics and reporting - ADP Vantage HCM provides live reports of your employee success rates with the ability to export and download this data. ADP Vantage HCM also enables you to create charts and diagrams based on this data and these can be viewed on mobile or web.

  • Versions and plans: The ADP Vantage HCM sales team are free to call and provide complete scalability with the packages. ADP Vantage HCM is also optimized for mobile devices and includes a smartphone application that is linked and automatically synced to your web based platform.

  • Support and guidance: ADP Vantage HCM provide an array of video tutorials and whitepapers to help you get started. FAQs, email support and forums.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Phone Support
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    ADP Vantage HCM features

    Functionality

    3.5

    /5

    175

    Total features

    26

    5 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Self Service Portal
    Alerts/Notifications
    Employee Database
    Employee Profiles
    Performance Management
    Recruitment Management

    Functionality contenders

    ADP Vantage HCM users reviews

    Overall Rating

    3.5

    /5

    175

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.74/10
    Rating distribution

    5

    4

    3

    2

    1

    52

    56

    33

    19

    15

    Pros
    Payroll, I love the payroll product, it is very user friendly and any time that there is an issue, the customer services reps are available to handle the calls and find solutions right away.
    The best part is one can chose whatever module it needs and the module is designed so that it can be seamlessly integrated with the existing applications from other vendors.
    I like that it's constantly updated in order to benefit it's users.
    Cons
    Unemployment compensation services are extremely poor - missed deadlines, lack of response, delays in processing. Would not recommend using this service, ADP outsources it.
    Lack of responsiveness, and lack of knowledge of their software, too many limitations in the software, major errors during implementation. Difficult to find the right person.
    No communication, no training, no follow-up. Separate Data Bases for each module, modules not communicating with another, poor service.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great payroll software

    Reviewed 4 years ago
    Pros

    I love how easy it is to see all of my timecard punches and pay statements on the website. Everything's easy to locate and use.

    Cons

    The mobile app is basically useless as it doesn't even let me view my pay stubs. It's just a blank white screen.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Very Decent HCM Platform From Trusted Brand

    Reviewed 5 months ago

    My overall experience with ADP Vantage HCM has been great, and I am happy that I am able to use it over my previous HCM platform, (which happened to be isolved).

    Pros

    What I like most about this software is that it has all that an employee would need in order to determine what their benefits situation is, what their paystubs look like, what their PTO situation is, what their direct deposit information is, etc. What I also very much like about this software is that the information maintained within it is updated in real time, such that users would be able to obtain the answers to whatever HR questions they have without the hassle of having to wait for indeterminate amounts of time. Lastly, the app associated with this software is very convenient, stable, and it simple to use whenever one needs access to the platform and they happen to be on the go.

    Cons

    While I am a big fan of all that this software has to offer its users, there are a couple of minor issues that I find can be worked on by ADP to make the user experience even more friendly. Specifically, I find that having access to an ADP representative via chat would be very convenient, should any questions need to be asked of them, and I would also find it much more convenient if the wait time to...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Payroll system that's robust

    Reviewed 3 years ago

    Make sure to do your research if you are considering ADP, it's a huge company and that comes with benefits but it's important to know where they may fall short in servicing your needs as well.

    Pros

    ADP can be used for small or large businesses depending on the needs of payroll. What's interesting about the product is that it can be very versatile. The product is very easy to navigate and maneuver once you are trained. They have multiple extensions that you can dig into as well if you are looking to expand.

    Cons

    I've used ADP with a couple of different companies of varying size and while it's great that it can flex between large and small companies. I found that the customer service was a challenge at both companies. Payroll companies offering a dedicated resource for a contact is really important especially when related to time sensitive matters.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Nice tool for Payroll & Benefits management

    Reviewed 2 years ago

    Fairly good in terms of the product and usage. The UI can be made more intuitive and employee-friendly. Customer service centers need a major overhaul in terms of the overall support model and skillsets employed.

    Pros

    Fairly comprehensive in terms of features the tool provides for complex workflows for big companies. Like the simplicity and UI for achieving HR-related tasks, especially benefits management. Leave management system also links well with in-house systems and custom timesheet management systems.

    Cons

    Customer service isn't the best. Generic call centers where the customer service rep isn't aware of your organizational policies around leaves etc. or payroll-related questions. Neither they have the ability to direct you to the right point of contact within your organization. You would expect customer service to be more knowledgeable.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Work & ADP

    Reviewed 4 years ago
    Pros

    Learning how to use ADP was very easy, I manage payroll for my job and I can easily navigate through this system

    Cons

    I haven’t found any issues using ADP vantage so far, everything has been pretty easy to learn and use.

    ADP Vantage HCM FAQs and common questions

    Q. Who are the typical users of ADP Vantage HCM?

    ADP Vantage HCM has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does ADP Vantage HCM support?

    ADP Vantage HCM supports the following languages:
    Chinese (Simplified), Dutch, English, French, German, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian


    Q. Does ADP Vantage HCM support mobile devices?

    ADP Vantage HCM supports the following devices:
    Android, iPad, iPhone


    Q. Does ADP Vantage HCM offer an API?

    No, ADP Vantage HCM does not have an API available.


    Q. What level of support does ADP Vantage HCM offer?

    ADP Vantage HCM offers the following support options:
    Knowledge Base, Phone Support, Email/Help Desk

    Common ADP Vantage HCM comparisons

    ADP Vantage HCM logo
    ADP Workforce Now logo
    ADP Vantage HCMvsADP Workforce Now

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