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ADP Vantage HCM Pricing, Features, Reviews and Alternatives

ADP Vantage HCM product overview

What is ADP Vantage HCM?

ADP Vantage HCM comes in multiple scalable packages that are designed to grow along with your enterprises and level of staff. ADP Vantage HCM gives you comprehensive HCM analytics, human resource management, benefits administration, payroll services, time and attendance, as well as talent management. All ADP Vantage HCM data is fed into your dashboard in real-time and you can create diagrams and charts based on these reports.

Key benefits of using ADP Vantage HCM

Human resource management and talent management - ADP Vantage HCM provides you with real-time employee success insights and gives you complete coordination of new talent and prospect employees. ADP Vantage HCM also gives you the ability to administrate employee benefits and is tax compliant.

Analytics and reporting - ADP Vantage HCM provides live reports of your employee success rates with the ability to export and download this data. ADP Vantage HCM also enables you to create charts and diagrams based on this data and these can be viewed on mobile or web.

Versions and plans: The ADP Vantage HCM sales team are free to call and provide complete scalability with the packages. ADP Vantage HCM is also optimized for mobile devices and includes a smartphone application that is linked and automatically synced to your web based platform.

Support and guidance: ADP Vantage HCM provide an array of video tutorials and whitepapers to help you get started. FAQs, email support and forums.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Phone Support

Email/Help Desk

Training options

Webinars

In Person

Documentation

Live Online

Videos

ADP Vantage HCM features

Functionality

3.5

173

Total Features26 5 categories

Most valued features by users

Reporting/Analytics

Self Service Portal

Reporting & Statistics

Alerts/Notifications

Employee Database

Performance Management

Employee Profiles

Recruitment Management

ADP Vantage HCM users reviews

Overall rating

3.5

173

Positive reviews

61%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.72/10

Rating distribution

Pros

Payroll, I love the payroll product, it is very user friendly and any time that there is an issue, the customer services reps are available to handle the calls and find solutions right away.

Mandy W.

The best part is one can chose whatever module it needs and the module is designed so that it can be seamlessly integrated with the existing applications from other vendors.

Padam K.

I like that it's constantly updated in order to benefit it's users.

Emily J.

Cons

Unemployment compensation services are extremely poor - missed deadlines, lack of response, delays in processing. Would not recommend using this service, ADP outsources it.

Darlene R.

Lack of responsiveness, and lack of knowledge of their software, too many limitations in the software, major errors during implementation. Difficult to find the right person.

Angela G.

No communication, no training, no follow-up. Separate Data Bases for each module, modules not communicating with another, poor service.

Katherine C.

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Overall rating contenders

ADP Vantage HCM

Overall rating

Joel L.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Great payroll software

Reviewed 3 years ago

Pros

I love how easy it is to see all of my timecard punches and pay statements on the website. Everything's easy to locate and use.

Cons

The mobile app is basically useless as it doesn't even let me view my pay stubs. It's just a blank white screen.

Rohit K.

Management Consulting, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Nice tool for Payroll & Benefits management

Reviewed 8 months ago

Fairly good in terms of the product and usage. The UI can be made more intuitive and employee-friendly. Customer service centers need a major overhaul in terms of the overall support model and skillsets employed.

Pros

Fairly comprehensive in terms of features the tool provides for complex workflows for big companies. Like the simplicity and UI for achieving HR-related tasks, especially benefits management. Leave management system also links well with in-house systems and custom timesheet management systems.

Cons

Customer service isn't the best. Generic call centers where the customer service rep isn't aware of your organizational policies around leaves etc. or payroll-related questions. Neither they have the ability to direct you to the right point of contact within your organization. You would expect customer service to be more knowledgeable.

Gena R.

1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend4/10

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Payroll system that's robust

Reviewed 2 years ago

Make sure to do your research if you are considering ADP, it's a huge company and that comes with benefits but it's important to know where they may fall short in servicing your needs as well.

Pros

ADP can be used for small or large businesses depending on the needs of payroll. What's interesting about the product is that it can be very versatile. The product is very easy to navigate and maneuver once you are trained. They have multiple extensions that you can dig into as well if you are looking to expand.

Cons

I've used ADP with a couple of different companies of varying size and while it's great that it can flex between large and small companies. I found that the customer service was a challenge at both companies. Payroll companies offering a dedicated resource for a contact is really important especially when related to time sensitive matters.

Kay M.

Hospitality, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Very Cost Effective

Reviewed 6 months ago

Overall, the upgrade to Vantage has been positive. The manager's dashboard is particularly helpful in looking at the overall numbers (employees, hiring, terminations, leaves, etc.) in one place, and comparing the data month to month for planning purposes.

Pros

Fairly easy to use and intuitive, connects the dots for a complete look at an employee and company people numbers.

Cons

Like most software, there are some unique needed codes that don't seem to have a rational reason, but are put in place by ADP to keep their software running accurately.

Juanita H.

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Work & ADP

Reviewed 3 years ago

Pros

Learning how to use ADP was very easy, I manage payroll for my job and I can easily navigate through this system

Cons

I haven’t found any issues using ADP vantage so far, everything has been pretty easy to learn and use.

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ADP Vantage HCM FAQs and common questions

Q. Who are the typical users of ADP Vantage HCM?

ADP Vantage HCM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ADP Vantage HCM support?

ADP Vantage HCM supports the following languages:
French, German, Swedish, Spanish, English, Chinese (Simplified), Polish, Russian, Dutch, Ukrainian, Portuguese

Q. Does ADP Vantage HCM offer an API?

No, ADP Vantage HCM does not have an API available.

Q. What level of support does ADP Vantage HCM offer?

ADP Vantage HCM offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk