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ADP Vantage HCM Logo

ADP Vantage HCM

3.5
(176)

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Globally scalable HR system

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(4)

ADP Vantage HCM Pricing

Pricing overview

Value for money rating

3.3

/5

176

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Pricing details

Contact ADP Vantage HCM for a sales quote.

What users say

The cost is too high and the value add is very low. The service reps are inconsistent, our clients become frustrated with the high increases each year for the services.
If user ease is focus, compare to alternative systems before selection. If cost is not barrier, and there is time to train fully, it can be a good option.

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Reviewers who mentioned pricing said:

AT
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Angie T.

Farming, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Implementation was a nightmare

Reviewed 6 years ago

We converted to ADP this past March after positive recommendations from a couple of colleagues that have been on the platform for a few years. Our implementation was an absolute nightmare. We spent much more time, energy, resources and money on it than should have been necessary. The unfortunate part is that as of August, the wrinkles still had not been ironed out. For example, at implementation we...

Pros

Ability to have a timekeeping system and payroll in one software

Cons

Implementation, Cost, Ease of Use of Payroll

KS
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Kent S.

Management Consulting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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payroll services

Reviewed 6 years ago

We need to define product...IS "product" a piece of software or the service provided by your company or the combination of the two? The software is excellent. Well written and easy to use and maintain. The support...Employees change often and when a serious issue needs to be handled, they require me to call someone else. When a big issue arises you can forget about proper follow through. Any...

Pros

No pros were added to this review

Cons

No cons were added to this review

KT
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Kendra T.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We have had mostly good experiences with ADP software.

Reviewed 6 years ago
Pros

I have found most of the customer service to be outstanding and the programs to be user friendly. For the most part, when I have called the customer service line, I have received prompt and friendly service.

Cons

Unfortunately for the transition of 3 of our company codes, we had a rather negative experience. There were significant transition and year end errors that resulted in a very large amount of extra work on our end that needed to be performed. The issue was brought up to the customer service representative in charge of the account and no action was taken. The issue was escalated to her superior and we did not receive an acceptable response from them either. We also feel that for the functionality of the software, it is expensive.

KM
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Kay M.

Hospitality, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Cost Effective

Reviewed 2 years ago

Overall, the upgrade to Vantage has been positive. The manager's dashboard is particularly helpful in looking at the overall numbers (employees, hiring, terminations, leaves, etc.) in one place, and comparing the data month to month for planning purposes.

Pros

Fairly easy to use and intuitive, connects the dots for a complete look at an employee and company people numbers.

Cons

Like most software, there are some unique needed codes that don't seem to have a rational reason, but are put in place by ADP to keep their software running accurately.

JM
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Jeanne Moses M.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP - Excellent Customer Service

Reviewed 6 years ago

We utilize ADP Workforce Now and there have been some hiccups along the way. The customer service team is diligent in responding to any issues that have occurred and is always professional and friendly. I'm sure that having to answer the same questions and supporting the client in all matters ADP can be mundane and sometimes challenging. Not once have I ever felt that my questions or issues are unimportant. Even though the product is good, customer service can make or break solid relationships. Kudos to ADP for cultivating a culture of client satisfaction.

Pros

The product is fairly straightforward and the database allows you to collect all the employee data in one place to access easily. There are several features to the program and the report selections are aligned with our company needs.

Cons

Our plant is located in the Midwest but our customer service support team is located on the east coast (our corporate office is in RI). There has been, on occasion, the inability to reach support because of the time difference. The cost of some of the modules has prohibited us to purchase.

SP
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Steve P.

Management Consulting, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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ADP-Recruiting Management (RM) Application Review

Reviewed 6 years ago

Six months experience as user migrated over from legacy ADP product Virtual Edge.

Pros

1. Dashboard style, access to data for requisitions and candidates in one place. 2. Better communication features than legacy platform. 3. More user control for configuration than some other platforms. 4. Very cost effective.

Cons

1. Multiple copies of the same stored documents with different names - confusing for users. 2. Very difficult to sort order fields reporting in created queries. 3. System has quirks for documentation such as offer letters can't date stamp when e-signature is given, but other side by side same format documents allow for this. 5. System allows for a lot of client configuration but getting to the source field for changes is very difficult for non heavy site admins.

TF
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Todd F.

5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple to understand and easy to use.

Reviewed 4 years ago
Pros

The interface was extremely easy to navigate and was intuitive. You didn't have to have a degree to use it because it just required some common sense.

Cons

Kind of expensive but worth it. I feel like it could have been a little more helpful with password recovery rather than just locking people out.

AR
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Anonymous Reviewer

Verified reviewer

Newspapers, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Too bad Carlos won the proxy fight

Reviewed 4 years ago

My overall experience after more than a year of trying to use this antiquated, kludged up POS is that it must be horrendously cheap for anyone to actually decide to switch to it.

Pros

There's nothing to like. This is the most non-intuitive worthless application I've ever had the misfortune of using.

Cons

Where to start? It's slow, it's convoluted, it's completely non intuitive, it glitches for no apparent reason, functions (and I use the term loosely) get randomly locked out at different levels, the defaults originally installed are ridiculous, I could go on and on. This is what happens when you think you're too big to fail. Get it together Carlos or your competitors are going to eat your lunch even worse than they are now.

TD
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Tony D.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product! Easy to use!

Reviewed 7 years ago
Pros

Easy to use, mobile friendly, and the fact that it has different pieces of the total employee experience I can add in later is great. Price was very competitive too.

Cons

Great implementation team and has a customizable look and feel.

MK
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Matthew K.

Information Technology and Services, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ADP - Review

Reviewed 3 years ago

ADP is a great software for Payroll, HR among others.

Pros

I really love the Payroll Services in this product.

Cons

They could run more specials on the price per year.

MB
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Mariah B.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Expensive but thorough

Reviewed 7 years ago
Pros

This product offers just about everything we need for our company such as divisions in workers to generate departmental reports and such.

Cons

This software is very expensive overall, especially for our small company it's a large cost.

RV
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Rahul V.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Value for money human resource solution

Reviewed 7 years ago
Pros

It gives a lot of freedom to employees. Employees can check their time sheets, leave balances, appraisal and payroll related information. They can also know what roles are currently vacant and apply right from this system.

Cons

Few employees have reported that certain functions don't work when opened in Firefox browser. The mobile app exists only for Apple devices with a limited functionality. There is no module for skill development and employee development.

TS
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Tammy S.

Media Production, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Have used ADP products for years

Reviewed 6 years ago

I have used ADP products for years for various size companies. Overall I have no complaints. They have products that work for small, medium and large companies and I have used them all. In my current role, I am not in charge of payroll. However, my company does use ADP.

Pros

Customer Service is always quick in their responses. They have always resolved my issues and answered my questions. Very helpful.

Cons

The cost is a little higher than other payroll services I wish they had had more of an ala carte program to lessen the cost of software for the items we don't need or use (ex. vacation/time off tracking, etc)

AS
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Anthony S.

Consumer Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Saved me from Quickbooks

Reviewed 4 years ago

Well, overall i am very satisfied, so far. Taxes to come soon lets see after that.

Pros

Live up to their promises and hold themselves accountable as promised. Transparent, and offers integration and partner companies to set you up with insurance and helps will all the legal standpoint if you pay for full service payroll.

Cons

A little bit expensive for my size company but overall very worth it. The online bookkeeping that comes with it is a bit difficult to work, as far as intergrating my old information and customers, and i dont want to start fresh

ET
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Eva T.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ADP Resource

Reviewed 7 years ago
Pros

Payroll is fine if you don't have a complicated scheme.

Cons

Very expensive and they don't deliver what they promised. Integration was very painful even from one of their own platforms to another.

AC
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Antoinette C.

Telecommunications,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product for the cost!

Reviewed 6 years ago
Pros

I like that I have the dashboard to be able to see in one screen shot what is due for unemployment purposes.

Cons

There are more reports that I would to have that the system doesn't provide

AD
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Aman D.

Nonprofit Organization Management, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A good HCM tool for a mid size organization

Reviewed 4 years ago
Pros

Ease of working with the implementation team to cover needs and wants from an HCM system.

Cons

Limitations of the application such as customization, interfaces development to fit the requirements. The team usually suggests to go for a higher enterprise version in order to cover remaining requirements. Initial cost is high.

MW
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MARISSA W.

Insurance, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not worth the cost

Reviewed 3 years ago
Pros

It runs payroll....not much else to be excited about.

Cons

The cost is too high and the value add is very low. The service reps are inconsistent, our clients become frustrated with the high increases each year for the services.