ADP Workforce Now vs Paycor Comparison

I'm struggling to come up with anything positive. We switch to ADP from Paycor and have had a terrible experience.

This software is terrible compared to Paycor. It's outdated, slow and the UI doesn't make it easy to navigate through even to do small tasks. You have to click through multiple pages compared to simple things in Paycor. For example, employees requesting time off requires filling out a very confusing form with a strange calendar chooser and then your supervisor to approve the day off doesn't get notified right away and then when the message does finally come through, there is no actionable "approve"button in the notification so it's just frustrating and slow.

I like this most personally because it keeps track of ALL of my payroll stuff and it's easy to use and find the info I need. It shows you exactly how much of your check is stolen I mean taken for taxes, how much take home pay, exactly how many hours, etc. The previous one I had been using was a dumpster fire compared to this

So far there is nothing I don't like about this software, it gets the job done well and then some. Easy to use

I used this software before we switched to a paycor and it was a good software tool to keep all the hr information in one place

App needs some work on the graphic layout and adding more friendly options for users. The updates are not quick enough

I like that the portal hides personal information and can only be shown if you click it or want it to be. It makes it easy when using during work hours to schedule PTO or to look at pay stubs etc.

It took me awhile to figure out how to schedule the PTO, but once I figured it out it is now a piece of cake.

First off, it looks nice when you log in. You feel like you're in a little computer home. HR Managers are able to customize ADP looks for your organization. There is a great deal of info about my place of work, finances through work, etc., right there on ADP that I can access from anywhere. They make logging your hours simple and concise--as it should be.

There have been two or three times ADP refused to open on my Google Chrome browser and I had to use Safari. Not a huge deal and really the only con I can think of.

Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.

We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their...

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It is easy to load. Light weight as compare to ADP. Navigation is easy. Not as many features and reports like ADP workforce but it is sufficient for my payroll. It is very easy to pull reports and no need to go to separate portal. Rates are also good.

Their support team is not up to my mark. My payroll specialist never picks up my call. I have been charged 4 times of perform time. Every time I ask them they promise me that it won't happen again. They are issuing credit but I have to go back and forth to get it corrected. Not much support for paying vendors. Screen is not designed to pay vendors(LLC, INC). DOB and other fields are required field for paying other LLC.

I liked that I would receive notifications about PTO when I put in for it. Makes me know that my boss &. HR can see that I need days off, and that my request have either been approved or denied.

I cant say that there was anything that I did not like. Everything worked perfectly. I am sad now that the company has switched to ADP. Paycor was much easier.

Integrated, smooth operations, not "clunky" like ADP

Reporting module not very user-friendly, not very flexible.

I like that we have dedicated representatives and when we need help we aren't talking to a different person each time we call. I like the actual payroll process and the link to Empower for our plan...this feature has really simplified my life.

We sometimes have difficulty getting reports to format and print. We frequently get the error " not able to process at this time"

Time tracking is easy and I like the site layout much better than ADP

Only thing I disliked it if you don't use the app the mobile site is very glitchy and needs work. I use often while doing contracts for Intermed

Very easy to use, great value for the money and lots of good features

May be missing some functionality. Would like better integration with other systems and tools like ADP

Hi Kat - thanks for the review! Happy to hear your find great value in Paycor. If you feel that we are missing some functionality that you would like to see, please log into the platform and select "give feedback". Any product specific feedback you submit there goes directly to our product team and you can track in real time when your suggestions are implemented.

The software is easy to use. Customer service is always available to help. Reports are simple to run.

Nothing really. The transition wasn't fun, but they did their best to make it seamless.

I really really love Paycor. It has simplified the way we do business in terms of payroll,time tracking and workforce management.

There's not much to complain but the pricing options are a bit higher

Thank you for the 5-star review! We are happy to hear your are enjoying our simplified solution to payroll and tracking workforce management. We're excited to keep serving your organization!

Easy to use. Does not require training and constant calls to customer service as is the case with ADP.

There are no cons.

Ease of use and the ability to create reports on almost any field

Minor glitches once they upgraded but who doesn't this happen to

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The single login for all our needs is wonderful - so glad we moved from ADP. Love the functionality plus customer service

Probably lots more functionality than we actually need - that can make doing some things more complicated than really needed

Easily see the analytics of HR operations. Track employee times and send messages when necessary. Workforce management statistics could be easily seen in graphs.Responsive on Windows and Android.

Tech support needs to improve. Errors should reduce.

Thank you for your review!

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Extensive features and tools that are very useful for organizations with a large workforce that is spread geographically Continuous upgrades - features are upgraded on an ongoing basis Reporting feature is very good

Requires a lot of training in order to be able to use the functions and tools offered by the system Pricier option - there are lower priced systems in the market Complicated - many features not useful for smaller businesses

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I like that I have to approve my timecard before my supervisor can approve. That way, there are mistakes made where my boss finalizes a timecard I haven't yet finished.

As opposed to ADP, the website isn't as sleek looking. It look busier and therefore more confusing. I found Paycor to take longer to save my entries, and sometimes won't save entries and I have to re-enter punches. I'm thinking that it's a problem to have entries that overlap, like 11 AM - 12 PM and then 12 PM - 1 PM as two separate entries. ADP didn't have a problem with this.

The simplicity of the program made it easy to leave acknowledgement and kudos to peers, reports and even supervisors.

There really isn't much not to like - everything I tried, I liked.

I like employee self-service that allows employees to access and update their personal information, view pay stubs and W-2s, request time off, and more.

I find quite difficult to use for few days

Ganesh - it's good to hear that your organization is enjoying our self-service feature and having a great experience with Paycor as a whole. Thanks for your review!

The transparency which is needed to know how everyone in the organization is progressing. It enables me to mention my status progress and also highlight if there are any issues.

Nothing much as of now. I have been using it for more than 6 months now.

It offers broad coverage of HR needs, including tracking time and leave, payroll processing, access to legal forms and employee files, etc. Paycor has seen marked improvement over the years I've been using it, now sporting a useful dashboard that presents the most-needed information at a glance. I like that when I log on I'm immediately presented with my leave balances, the date of my next paycheck, and access to the individuals that report to me. The Paycor interface is easy to navigate, place oft-accessed categories in logical places. Coming from ADP, Paycor was a huge step forward in functionality and ease of use.

While the worksheet for entering leave and time worked has been redesigned, the employee management area (where a supervisor approves leave, time cards, and tracks employee projects) remains dated and does not match the rest of the site. The form for recording employee progress toward goal completion and completing employee reviews allows only three types of fields, lacks conditional logic, and does not port employee entries to the supervisor rating form. These areas need a lot of work before Paycor becomes a true one-stop shop for our HR needs.

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