ALMobile Pricing Plan & Cost Guide

ALMobile

Track time, attendance, and productivity data from the field

4.42/5 (24 reviews)

ALMobile Pricing

Contact Austin Lane Technologies for pricing details

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ALMobile Pricing Reviews

Pros
  • The Support Team is very responsive, and is good about following up after a call to be sure we're good to go.Scott C.Read the full review
  • The reporting is nice and clean. They are easy to run the default reporting.Crystal K.Read the full review
  • Also, the support staff is most excellent, very fast and very courteous.Laura M.Read the full review
Cons
  • I used to think the price was to high, [and I still complain about it] but we are really getting a lot of bang for our buck with this software.Daniel R.Read the full review
  • Not ALM's fault; but being tied to Microsoft's upgrade timeline is annoying.Eric O.Read the full review
  • I suspect it's related to updates getting applied that cause a server to re-boot overnight.Scott C.Read the full review
100%
recommended this to a friend or a colleague

10 reviewers had the following to say about ALMobile's pricing:

Anonymous

Corporate Controller

Used weekly for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

This company stands behind its product. They are always there when you need them.

Pros
Flexibility between G & A, Job Cost and Mechanic Wages. Also verify helpful to collect equipment usage.

Cons
License setup is confusing. Time approval needs more layers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SANDI FRIESE

Grid Time Entry is Fantastic!

Used daily for 2+ years
Reviewed 2020-09-03
Review Source: Capterra

ALMobile software is easy to use once it is taught. The AL Support Team is superb and very responsive.

Pros
The grid time entry feature is very useful for our field supervisors. Once the job cost codes are populated it makes their daily time entry effortless.

Cons
Amending time entries can take too long. I wish the software had a feature where you could edit the time entry in the reporting function like you can in the Heavy Job software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Michael Astrosky

ALM - easy Time software

Used weekly for 2+ years
Reviewed 2020-08-31
Review Source: Capterra

Support from ALM is awesome. The people are knowledgeable and very friendly. 2 hour turn arounds are the norm. This is execeptional.

Pros
It is actually pretty easy to use. We have customized it extensively with filters for importing the data we want to see from our ERP system.

Cons
It can be a little expensive when removing licenses and then adding the back in if necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Daniel Reilly

ALMobile and Me

Used daily for 2+ years
Reviewed 2020-09-03
Review Source: Capterra

I have been working with AL for a long time. I am not going to lie, there has been times when I complained about the software, but it really was just me trying to do something that the software was not designed for - mostly admin stuff. Now, my AL servers and I have a good relationship, the only thing I worry about is running out of space, as we keep growing. The best experience with ALMobile are with the AL people. I've had [SENSITIVE CONTENT HIDDEN] of AL call me personally to let me know about some upcoming changes/upgrades. And speaking of upgrades, the support at AL for upgrades is second to none. From [SENSITIVE CONTENT HIDDEN] to now [SENSITIVE CONTENT HIDDEN], and everyone else, the support is outstanding - The level of support shows that AL is really committed to Customer Support.

Pros
This software - to me - is so forgiving and easy to use. as long as you remember to follow the rules, and not go out side the parameters that we configured when we set the software up - years ago. This software works flawlessly. It has gone through many Penta upgrades, server upgrades, a SQL upgrade, and network changes, and we never had an issue, there was one with Apple, but I don't count that one. It does what we configured it to do.

Cons
There are a lot of Austin Lane features that we do not use, so everything that I do with this software serves a purpose. We do not have any extra flashes - so there is nothing I can point to that "I like Least" about the software. I used to think the price was to high, [and I still complain about it] but we are really getting a lot of bang for our buck with this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Melina Mwangi

Great Time-Keeping App

Used weekly for 2+ years
Reviewed 2020-04-16
Review Source: Capterra

The support is AWESOME! First class! They know our team and we know them. You can't put a dollar amount on getting to talk to real people who you know and know you when you have a problem. They follow up and want to not only fix the problem, but understand the problem in order to avoid it in the future.

Pros
The ease of putting in hours to any job. The ability to have multiple job costs and GL accounts to choose from.

Cons
It doesn't have as many standard functionalities as we'd like. Like auto calculating O/T is a cost enhancement, or PTO & Sick accruals... Feels like these items should be standard functionalities since it's payroll related..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Hoang Ngo

Easy & Efficient

Used daily for 2+ years
Reviewed 2020-06-15
Review Source: Capterra

The Technical Service team has been very helpful with implementing fixes to importing glitches. They also are very rapid in their follow ups to submitted tickets. I really like that the Austin lane listens to their clients and users when it comes to the future of the software, and they vote on a biannual basis on the new major updates to the functionality of the software to make sure the software is customized to our needs right now rather than assuming what we all need.

Pros
The Grid Time Entry. We have seen many of the skeptical employees flip due to the ease of the Grid Time Entry function. We have recently deployed Austin Lane to Project Managers and Estimators, and we will soon be other administrative shared services. Our field employees find utilizing this method to be much more efficient for the numerous amount of job numbers and cost codes they use on a daily basis for their crews.

Cons
Many of my MWC user's locations reset to "Default Location" on a regular basis. I get constant request to reset passwords or assist with logins due to this occurrence.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Laura Metcalf

RCD loves AlMobile

Used daily for 2+ years
Reviewed 2020-06-15
Review Source: Capterra

Fantastic experience. We have been using this software for a long time now, well over ten years. I wouldn't trade this system for anything else on the market. it has been a blessing. Implementing this system kept us from having to add a headcount to accounting, it saved us so much time. It is easy for our field team to use, which is huge. The support staff is awesome. You just can't get better value for your money.

Pros
This software is super easy to use and it was easy to implement. Our field can use this time entry system with little assistance from the back office. The reporting is good, and editing is simple. I was able to free up six or seven days of my payroll coordinators time when we went from manual time entry to Almobile. This kept me from having to hire another person to help me in accounting. Also, the support staff is most excellent, very fast and very courteous!

Cons
We do have a minor issue with a few users who seem to be allocated all jobs all of time for some reason. I'm sure it something we are doing wrong, I just haven't figured out what it is. There is literally nothing I can complain about with this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crystal King

Trident HR / PM

Used daily for 2+ years
Reviewed 2020-06-22
Review Source: Capterra

The job reporting is very useful for job costing analysis. We're now able to get time processed on a weekly basis. All hourly employees are now using ALMobile. (previously Office personnel were still manually tracking time). We're at the early stages of implementing supervisor approval which will streamline our time and attendance processes. Customer Service is always available to assist when needed. They include Trident in the solution process. Always feel like we are working together to solve the troubleshooting issues.

Pros
The reporting is nice and clean. They are easy to run the default reporting.

Cons
Early stages - did not include past historical data - had to pay for that feature. There are several features and functions that would improve on the default capabilities. Various processes are tedious - for instance, a password must be entered for each time edit from the kiosk. This makes power outages and time edits a very long process.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Scott Castleberry

ALMobile Time and Expense Entry and Tracking

Used weekly for 2+ years
Reviewed 2020-06-05
Review Source: Capterra

The team at Austin Lane are very responsive and helpful. When we installed a major update, they had a trainer go to some of our locations. This allowed us to roll out the update and train users in several locations at once, speeding up the rollout. The Support Team is very responsive, and is good about following up after a call to be sure we're good to go.

Pros
The mobile web client is very easy for our Field Partners to use. It makes entering time for their crews more efficient and more accurate. Time is rolled up for approval by Project before being sent for final review by Location. The integration configuration is very flexible, and the ALMobile team worked with us to make sure the data collected fits our Project Management/Job Cost system. As our system has changed over time, ALMobile has worked with us to update the integration. The Development team is constantly working on performance enhancements as well as new features.

Cons
There's a service that occasionally hangs, preventing reports from being delivered to the web clients. It's a very minor deal. I suspect it's related to updates getting applied that cause a server to re-boot overnight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kelsey Drexel

We're finally operating like we're in the 21st century! What's next?!

Used daily for 1-2 years
Reviewed 2020-09-24
Review Source: Capterra

We started off a little rocky with our first locations implementation, but after we were able to work through the hiccups and the determine the training schedule & layout that worked best for us, it has worked smoother than I could have hoped. The support staff are the best of any company I've ever worked with. [SENSITIVE CONTENT HIDDEN] especially is one of the most patient people I've ever worked with! Our field employees at first were a little hesitant to fully embrace the "new" software we were implementing, but after the first couple weeks, I got several sheepish calls that said "ok, I know I doubted it at first, but this is GREAT!" We still run into issues every now and then; when updates are installed or if a connection is interrupted, but that's all to be expected with electronics in general. What I love most though, is that even with the small issues that do come up is: 1. Support is ALWAYS there and works with us to resolve as quick as possible. 2. The time savings it has provided for processing on a location level and on the corporate level alone are well worth the cost. We've cut the time it takes to process in half (or better) for some locations. 3. From a general overview, time entry and review are much more efficient than before implementation. 4. Our accuracy has improved by 50%+. I believe that is due to the PM's being able to review daily and see time entered from ALL users.

Pros
The product is so easy to use! I love the interface and design. From our experience, the Grid Time Entry is utilized the most and for most of our employees (in the field especially) who were entering time in excel, this was very easy for them to pick up on and there has been no looking back since implementation!

Cons
I'm not sure I can call this a "con", but there are times when the features of the software are overwhelming almost. We've narrowed down what works for our company and we've stuck to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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