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WorkBright is a cloud-based software solution for automating employee onboarding by utilising a paperless workflow, mobile...
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Hospital & Health Care, 51-200 employees
Used daily for 1+ years
Review source: Capterra
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of 23 qualified applicants, we could only get 7 to figure out how to complete the application process. Of those 7, we were able to hire 1. There can be a large variety of reasons for a company to not convert applicants to employees, but 16 of 23 never had an opportunity because they could not complete the 2 stage application process because of the mobile app/Indeed limitations and dysfunctional performance.
It sounds like a good idea. I like that applicants can complete onboarding on their phone
Anybody applying on a phone thru indeed is at about a 70% risk of not completing and getting confused. It sounds like this might be true for other job boards as well, but I cant be sure. There is a two stage application process that is different for mobile users than desktop users. Most of our applicants get 'lost' in the process and we never complete with them. This after calls, emails and texts...
Thank you Randy for you candid write up. I can hear your frustration and disappointment. Yes, as you indicated, these are two seperate products: Workbright is our core business which focuses on Onboarding, and Applicant Pro that we use as a lightly integrated third party ATS provider. We use Applicant Pro as it works well for many of our Onboarding customers, but as you expressed, it did not serve you well. WorkBright Onboarding works easily with almost any ATS, so in no way do we want you to feel limited in your choices. Regarding this situation, we will do everything in our power to make it right and are happy to refund you completely for your ATS, as well as support you in a transition to another, if that is what you choose.
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