ApplicantStack vs Pendo Comparison

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Overview

ApplicantStack applicant tracking system helps you find higher quality talent faster and maximize your recruiting budget....

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$95.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

693

509

99

11

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

77

60

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Overall, it is effective applicant software with amazing customer service. Its great for the price and does what we need it to.
I had a good experience with ApplicantStack. I don't know if it is just a better job market right now or it was the product, but I received better candidates for my open positions.
What I love the most is that I get an email when I need to review something. I don't ever have to guess if I have something outstanding, it lets me know when I need to take action.

Pros

As a Customer Success manager I love using software like Pendo that allows me to get quick insights into product adoption and usage. Its easy to use and can be configured to our product.
The product is extremely user-friendly once you get the chance to dive into it, with plenty of helpful articles to help you get the most out of the product.
We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.

Cons

I can't purge my system of client/caregiver entries that are not relevant, so they clutter my search feed. There is no report for client contacts - this is inconvenient in an emergency setting.
Although the duplicates will show up AFTER being loaded, this still means that we wasted a view on the job board we used to search AND wasted time to upload that person.
Overall the product is intuitive and easy to correct if something happens to go wrong. There are very few ways to make an error that is not recoverable.

Cons

It is very difficult to learn how to properly use Pendo. I have gone in and tagged a bunch of features for the heatmap only to realize, 2 hours later, that I had tagged it wrong.
My only disappointment is that you can't easily just export the entire list of enhancement requests with the # of votes.
I dislike the interface for creating in app notifications and the digital resource center. It has way too many steps and is not intuitive.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features105
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Background Screening
  • Batch Processing
  • Behavior Tracking
  • Bulk Send
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Collaboration Tools
  • Collaborative Review
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • HR Management
  • Human Resource Integration
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Lead Management
  • Lead Nurturing
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Company
  • Multiple User Accounts
  • Payroll Integration
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recruitment Management
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Rich Text Editor
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Recruiting
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Two-Way Audio & Video
  • User Management
  • Visitor Tracking
  • Visual Analytics
  • Website Integration
  • Workflow Management
  • Total features39
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Background Screening
  • Batch Processing
  • Behavior Tracking
  • Bulk Send
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Collaboration Tools
  • Collaborative Review
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • HR Management
  • Human Resource Integration
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Lead Management
  • Lead Nurturing
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Company
  • Multiple User Accounts
  • Payroll Integration
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recruitment Management
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Rich Text Editor
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Recruiting
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Two-Way Audio & Video
  • User Management
  • Visitor Tracking
  • Visual Analytics
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations23
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations12
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation