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Automatic Payroll Systems (APS) makes payroll and HR easier for our customers.
OnPay is online payroll software for growing businesses in all 50 states. Payroll services include processing payroll, automating...
Starting from
50
Per month
Starting from
36
Per month
Pros
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User reviews that mention these apps
Barbara C.
Design, self-employed
Used monthly for less than 6 months
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I'm saving money on payroll processing and direct payroll deposits.
This product is a cinch to use. I used the QB Assisted Payroll for years and was happy with the service. However, for my small company the cost had climbed quite a bit since I originally began. I decided to try OnPay and I'm glad I did! It was not very difficult to make the switch and the payroll process is super simple with OnPay. I'm very satisfied.
I wish I had switched at the end of a quarter rather than mid-quarter. That added a bit of complication to ending the QB service. Not because of OnPay but because ending the QB service during a quarter added complexity and it was not a transparent process.
Cortney W.
Verified reviewer
Architecture & Planning, 1-10 employees
Used monthly for 1-2 years
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For a small business this online system is efficient and easy to use. The customer service is fast and effective.
Inability to have payroll draw same day.
Curtis G.
Hospital & Health Care, self-employed
Used weekly for 2+ years
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It has simplified my payroll and removed all my concerns on dealing with payroll.
It's the ease of use and managing all payroll taxes.
Little that I think of, most issues are small user preferences vs issues.
Peggie H.
Accounting, 1-10 employees
Used monthly for 2+ years
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We use for bi-monthly payroll through direct deposit and for processing payroll taxes.
The product is easy to understand and to use.
It would be beneficial to us if there was an integration with ZOHO at a reasonable price. We don't use the current companies with which OnPay offers integrations.
Karnell B.
Real Estate, 1-10 employees
Used weekly for less than 6 months
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OnPay has made payroll so easy I feel as though I have forgotten something when processing.
Very user friendly, affective payroll reports and feature.
Quickbooks integration is not the best, but that feature for payroll from third parties can be difficult to integrate because companies process/account for payroll differently.
Spencer K.
Insurance, 1-10 employees
Used weekly for 1-2 years
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Excellent!
The easy employee onboarding process to get them set up on payroll and direct deposit. I also like how easy it is to run payroll and view past payroll figures.
Not sure how to set up a commission based employee payroll.
Elizabeth L.
Individual & Family Services, 1-10 employees
Used weekly for less than 6 months
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I only employ one person, so I don't need all the bells and whistles. But it would be very powerful for a larger employer.
The ease of running payroll is terrific. It's just a few clicks and payroll is complete.
No cons were added to this review
Donald J.
Accounting, 1-10 employees
Used weekly for less than 6 months
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I no longer provide payroll services or payroll tax preparation services to my clients. In an environment where payroll tax requirements are rapidly changing, such as the new W-4 form, it is helpful for me to offload client payroll processing to a cloud-based payroll service provider. Yet, I can still occasionally check in to help clients if there are any concerns.
The software was very easy to use. I'm a CPA who converted my clients who process payroll to this software. The change went well. I received good support when I needed it. My clients, some of whom have very limited knowledge about processing payroll and payroll taxes, made the change and are doing well. Where support was required the OnPay staff worked with my clients, or with me to accomplish the goal.
This change-over was done in December to be effective with the new year. Sometimes there was some difficulty processing the first weekly payroll which overlapped both years, but was paid in the new year. Ultimately OnPay support helped us work through the issues.
Timothy D.
Photography, self-employed
Used monthly for 6-12 months
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It has helped me to keep myself out of hot water with it's proper payroll tax compliance.
Even I can understand it, having had support from OnPay in the beginning.
As far as a payroll app goes, I cannot complain.
Zach S.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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So far 2 thumbs up
I like the ease of use the best. Compared to others this is much easier
I’ve only ran 1 payroll but so far no issues
Jamison H.
Performing Arts, 1-10 employees
Used weekly for 6-12 months
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Flexibility and affordability.
It's flexibility (I pay myself with personal business check or even through Square Pay), and it's affordability.
It took me a little bit of time figure out how to get payroll started, and it was a challenge to transfer payroll from my previous company to OnPay.
Anonymous Reviewer
Verified reviewer
Real Estate, 1-10 employees
Used other for 6-12 months
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Payroll can't be any easier for someone who's never done payroll before. And help is always around the corner.
What's not to love? The monthly fee is very reasonable & includes remitting payroll taxes, filing quarterly returns, prompt customer service, and generating W2s & 1099s. They also guarantee their calculations & filings, so if you incur a penalty, they'll pay it.
Have to think about this... nope, nothing!
Nerino P.
Real Estate, 1-10 employees
Used monthly for less than 6 months
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Despite a few hiccups on getting setup, it is a great product and overall everyone I have dealt with has been rally good.
Doing payroll is a snap and extremely easy. It only takes me a few minutes to do the payroll run.
Setup was not quite as easy as they make it out to be and some of the assistance I received was less than helpful.
Shrikant N.
Financial Services, 1-10 employees
Used other for 6-12 months
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Software is fairly easy to use. For a small and medium sized businesses, it takes very little time to set it up and run payroll. Easy to read reports.
Getting around the settings section for payroll integrations was bit difficult.
Matt B.
Furniture, 1-10 employees
Used weekly for 6-12 months
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Its been great, one of those things you don't really think about after you set it up the first time, just works and isn't crazy expensive.
Its the right size for my small business. I don't feel like I'm paying for anything extra.
No app makes it hard to run payroll on the go.
Chris L.
Restaurants, 11-50 employees
Used weekly for 2+ years
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Puts me in control of Payroll data entry. Allows multiple pay runs without extra cost. Gives employees access to their payroll records.
Customer support is great. Any issue or question that I have encountered is addressed almost instantly. I have had terrible experiences with other payroll companies in the past concerning egregious data errors on their end leaving our company to clean up the mess. Onpay puts the onus on the employer to properly enter payroll data and works flawlessly from there. Tax support is quick and helpful.
There is little to not like. We've only had minor issues with tax reporting that we're promptly addressed by Onpay.
Will C.
Retail, 1-10 employees
Used weekly for 1-2 years
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OnPay does everything I need from a payroll perspective, from onboarding through WA State L&I taxes & federal payroll taxes. It makes being a business owner so much simpler than some of the payroll horror stories I've heard.
It's web-based, so I can access it from anywhere. This is a big benefit as I'm not always at the shop when I need to add an employee or check out if someone has PTO or something to that effect. The price is fantastic and the support has been superb. I've had to open a couple of support tickets due to issues I had early on with not understanding how to do payroll (brand new business owner) and they've been phenomenal. Very fast support response and they're always helpful.
It's likely not so much a con against OnPay as it is against payroll in general, but the process was a little confusing at first. Figuring out which payroll items to use for things like QSEHRA wasn't immediately obvious, but looking through the Knowledge Base or asking their support team I was eventually able to figure it out. This did mean I needed to make some retroactive corrections which OnPay was able to handle for me.
CINDY I.
Food Production, 1-10 employees
Used weekly for 1-2 years
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Payroll solution for a small company.
Easy to use, clear directions and top notch customer support.
No save option when making changes or running payroll. In our company, one person sets up and previews payroll, and the owner reviews and approves. Always a question that info is saved between the 2 logons.
Joseph H.
Insurance, 1-10 employees
Used monthly for 6-12 months
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I am a small business owner and was using Quickbooks payroll service that I had to run and cut checks, Etc. For the same annual cost Onpay does this for me with direct deposit and they take care of any issues with payroll tax returns, not that I have had any since switching to Onpay.
Ease of use is #1, after the initial set up I just log into their website enter employee hours and a couple clicks later I am done.
I can't think of anything granted I have a very simple payroll.
Terrence O.
Accounting, self-employed
Used weekly for 6-12 months
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My experience has been excellent. OnPay delivered a service that few other companies did, making them a perfect fit for certain clients who are in need of uncommon requirements.
a)Ease of use. b)Able to handle needs other payroll companies cannot. c)First rate customer service.
As a payroll provider it's somewhat difficult to create a profit margin.
Scott C.
Consumer Electronics, 1-10 employees
Used other for 1-2 years
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Running payroll has not been easier
I like the fact this is one last thing I have to worry about when running a business. Set up was easy and makes running payroll simple!
Navigating around the software at first was a little hard but once I knew how to get around it was easy
Craig B.
Accounting, self-employed
Used daily for 6-12 months
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Onpay has streamlined the payroll process for me. I run my clients payroll in a fraction of the time and for a fraction of the cost.
The ease of setup, integration, and running payroll. They have simplified the process. Also the price is a fraction of other payroll companies.
There are a few features i would like to see added, such as automatic payroll.
John S.
Restaurants, 1-10 employees
Used daily for 6-12 months
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