APS Online vs Paychex Flex Comparison

Overview

We make payroll and HR easier for our customers.

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

387

158

23

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

429

310

156

43

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

My overall experience has been wonderful. Knowing that all of the employee taxes and W-2s are taken care of and are being done on time is the best feeling and it's all worth every penny.
Additionally, the employees of APS are fantastic to work with. The people of the company are the real gem that sets APS apart from the others.
I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork.

Pros

They have been extremely helpful and if not available when you call, they are very quick to return a call and help you find resolution to your questions.
Even from the beginning, I was happy with the supportive service I received. I made some errors during input and was pleased with the help I received.
This software is awesome for small businesses. It's cost effective, easy to use and has lots of free trainings to learn the software.

Cons

Unfortunately, in my field, the hand scanning sensor gets dirty and isn't able to be cleaned easily. Also, we have wi-fi issues so the computers/tablets can be a struggle.
Record keeping within this module can be difficult to track, specifically when changes to employee wage, details, etc. are made. Other than that, I have found very few flaws to exist in this program.
This software really has no negative complains from me.

Cons

Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
I had a customer service person later in my contract who literally ignored me. Paychex messed up tax withholding for every aspect of government, for both of my business locations.
I have been running payroll and in HR for over 17 years so have used many payroll services and Paychex is the absolute WORST - can't wait to switch.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features31
  • Accounting Integration
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Background Screening
  • Benefits Management
  • COBRA Administration
  • Career Development Planning
  • Compliance Management
  • Customizable Reporting
  • Dashboard Creation
  • Data Visualization
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Tracking
  • General Ledger
  • HR Management
  • Job Costing
  • Labor Management
  • Leave Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Real Time Data
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • User Management
  • Vacation Tracking
  • Total features18
  • Accounting Integration
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Background Screening
  • Benefits Management
  • COBRA Administration
  • Career Development Planning
  • Compliance Management
  • Customizable Reporting
  • Dashboard Creation
  • Data Visualization
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Tracking
  • General Ledger
  • HR Management
  • Job Costing
  • Labor Management
  • Leave Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Real Time Data
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • User Management
  • Vacation Tracking

Integrations

  • Total integrations3
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations27
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

APS Online vs. Paychex Flex

See how APS Online and Paychex Flex stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.