APS Online Features List

APS Online

Centralized core HR, payroll and workforce management

4.56/5 (277 reviews)

APS Online Feature Summary

  • APS Dashboards
  • Automated reporting
  • Increased transparency for better accountability
  • Visualization & organization
  • Manager and employee self service
  • Compliance
  • Payroll records
  • Online benefits administration
  • Online enrollment
  • Plan provider details
  • APS Hire
  • Employee life cycle management
  • Centralized event tracking
  • Individual employee’s timeline of events
  • Dashboard alerts
  • Online performance reviews
  • Goal accountability
  • Real-time data
  • Time & attendance
  • Labor management
  • Streamlined time off requests and clock-in features
  • Configurable time clock solutions
  • Mobile integration
  • View overlapping time off requests
  • Available accrual balances

HR & Employee Management Feature Comparison

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Customizable Reporting (164 other apps)
Data Import/Export (150 other apps)
Employee Database (131 other apps)
Employee Management (207 other apps)
Employee Portal (143 other apps)
Employee Profile (127 other apps)
Employee Self Service (162 other apps)
Performance Management (126 other apps)
Real Time Reporting (127 other apps)
Recruiting Management (136 other apps)
Reporting & Statistics (185 other apps)
Third Party Integration (143 other apps)
Time & Attendance Tracking (136 other apps)
Time Off Requests (125 other apps)

Competitor Feature Comparison

APS Online Feature Reviews

25 reviewers had the following to say about APS Online's features:

Deborah Robitaille

Our change to APS has been successful.

2017-09-26

Tax filing, time tracking for employees, reporting.

Pros

I can run payroll reports of my own design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review Deborah! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your time dealing with payroll tasks. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Anonymous
(Sporting Goods company, 51-200 employees)

Bumpy at start, but getting better.

2017-11-20

Having all employee information available quickly both to employee and manager.

Pros

Payroll, reviews, goals, employee events, employee documentation.

Cons

For instance, one report may show employee name as Doe, Jane (####).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from APS


Thank you so much for your honest and enlightening review. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your suggestions. If you could please contact Josh Johnson, Client Services Manager at jjohnson@apspayroll.com or 318-213-3266, he would be happy to talk further.

Read more
Virginia Hayes

Happy with the change to APS

2018-01-04

We gained the ability to see and adjust employee information in real time.

Pros

We appreciate the options to see and adjust employee information as needed.

Cons

The standard reports are not always what I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael Hanania

Staff is friendly.

2017-11-20

Pros

Tracks both our paid time off and paid sick time.

Cons

The only con is that it is hard at first to run reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Rachael! We're glad to hear you have been able to easily track PTO and sick time. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Valarie Lowery

Great Software, solves difficult issues

2017-11-27

Pros

Reports are dynamic and customizable. Very easy to use, employees seem to have very few problems accessing and using.

Cons

I'm very happy with this software, the only thing to criticize would be breaking in new customer service individuals ... that would be with any software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ronald Tompkins

Filled with Features but Easy to Learn

2015-11-24

Pros

Staff who do not give direct deposit information automatically get free pay cards so compliance and check handling labor is saved

Cons

You have to back out, choose the employee list, and then choose the next employee.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering APS Online

We have previously used Paychex and ADP. They have portals that were designed in the 90's and not intuitive. For large payroll that uses ADP daily, it's not that hard to learn. For small companies who don't use it daily and for training new payroll staff hires, the old companies are way behind the intuitive interface of APS. There are dozens of choices and we examined 6 options before choosing APS

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Solutions and facilities to process payroll with APS.

2018-07-06

Pros

APS has excellent customer service, has a large range of resources and reports, another important qualities is that wherever there is an Internet network you can process the company's payroll comfortably.

Cons

It should improve the condition of being able to print a report at the time of entering an employee, in another order of ideas should improve the process to obtain a report of gross salary for employees as it is a bit complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Thanks,
APS Team

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Renee' Hicks

It has been a great relief to not have to worry about filing the taxes.

2017-11-30

Employees being able to access their information online without having to request myself to make the updates.

Pros

Office employees are able to clock in and out, request time off electronically and receive approval electronically.

Cons

For this software to allow the field employees to clock in using a job name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Renee'! We're glad to hear your time and attendance has simplified. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Tanya Scott-Thomas

Great Choice For Small Businesses

2016-12-14

It's easy to add employees, change their deductions and monitor their hours and PTO.

Pros

Easy to use, changes update automatically. Web-based so employees at multiple sites can always access it to enter time or view paystubs.

Cons

Employees would like a little more access to update bank account information and deductions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering APS Online

Great value for a small company, it's easy to use and having an integrated payroll and time-keeping keeping system saves time and energy.

Source: Software Advice
Helpful?   Yes   No
Read more
Evelyn Bertrand

Overall we have been very pleased with the APS software.

2017-10-03

Reduce cost from ADP. Also a dedicated account representative that is familiar with our business.

Pros

I like that we can store documents like our Associate Manual on the system for employees to review.

Cons

I would think that is a report that almost everyone needs from time to time. HR and benefits need to have more features available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your review, Evelyn! We're glad to hear our top-rated support team is providing the attention you deserve. We would also love the opportunity to speak with you one on one and discuss your concerns. If you could please contact Josh Johnson, Client Services Manager, at jjohnson@apspayroll.com or 318-213-3266, he would be happy to talk further. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Stacy Sapp

The system is very easy to use, and it has provided so much assistance to make my job easier

2017-11-27

Pros

I love the ability to track daily hours, time off requests, etc., so that I don't have to wait until paper timesheets are turned in at the end of the payroll period.

Cons

Some of our employees have had issues with clocking in/out on eselfserve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Stacy! We're glad to hear you have been able to more easily track online time and attendance and time off requests. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Sandy Wright

APS Payroll Review

2016-10-11

Customer Service is Fabulous.

Pros

I have quick access to the reports that I use the most.

Cons

I wish the screen that I enter my hours on had a totals column for each employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review Sandy! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Karen Phillips

Bear Creek engineering APS Survey

2016-10-21

We have a little disconnect with our 1099 consultants in that there is no way to enter company name (LLC) and the person associated with it so we can do a search either way when trying to locate someone in the employee list which requires me to keep a spreadsheet for cross reference.

Pros

Ease of access and entry of payroll

Cons

I would also like to be able to print out a report when I enter a new employee for our employee file

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review Karen! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Daniel Fundo

APS has an excellent product with all of the features we need. Customer service is beyond awesome!

2017-11-29

Better reporting has enabled us to make better decisions.

Pros

All of the standard functions (employee additions, maintenance, documentation...) are reasonably straightforward to use.

Cons

Love the report builder, but took a bit to get the hang of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Daniel! We're glad to hear you have enjoyed your customer support and have your reporting has been simplified. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Vicki Whitney

Top Notch Payroll Program

2016-10-21

Customer support replies quickly and questions and issues resolved in a timely manner. Great time clock program, easy to use for staff and payroll managers.

Pros

User friendly for employees. Less hands on work for payroll and management.

Cons

Would like to learn more about different parts of program, which APS did more online training or education.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering APS Online

Keep up the great work!

Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your feedback Vicki! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals!

Read more
Anonymous
(Education Management company, 11-50 employees)

Saves time, money, and headaches

2017-11-28

Pros

Keeps our HR/personnel files in order Saves us time on time and attendance Give employees easy access to their files and payroll info

Cons

mobile site doesn't work that well we've had some issues with the timeclock during high traffic times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review! We're glad to hear you have been able to save time and money on payroll processing and time and attendance. We'll make sure to pass along your constructive feedback about the mobile site. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Julie Spoor

2016 APS Review

2016-10-11

Easy to use and the customer service is great!

Pros

Being able to run reports I create and add specific things to each employee.

Cons

It can always be less expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your feedback Julie! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals!

Read more
Pamela Wittmayer

APS Payroll Solution has saved our organization so much time and effort.

2017-09-29

time saving benefits documentation of payroll and benefits in one software compliance issues managed

Pros

Employees can select options via the "eselfserve" portal and I have all of my enrollment and opt-out information maintained in one spot.

Cons

By our own choice, we provide payroll options to our employees that make it difficult sometimes to manage when there are multiple options for one employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Pamela! We're glad to hear our benefits enrollment and employee self-serve features are saving you time and effort. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Anonymous
(Real Estate company, 51-200 employees)

Great product, very user friendly

2017-11-20

Pros

I like the ability to add and change details regarding employees without having to jump through hoops.

Cons

This feature was not present when we purchased the product one year ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review! We're glad to hear you have been able to manage your employees and report easily. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Mary Meghan Mabus

Aesthetically unpleasing and can't wait to change

2017-12-08

We wanted a system that employees could use but it's not intuitive and not visually pleasing.

Pros

Otherwise, it took absolutely nothing off my plate that I didn't already do with Quickbooks Payroll.

Cons

I'm on my third customer service rep and they each seem unhappier than the last.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Read more
Phyllis Jones

Great support before and after training

2017-03-29

I think the layout of the website could be a little more friendly as sometime you have to look around to find where data is located.

Pros

The ability to merge HR / Payroll / Insurance all into one system. They have a great training system.

Cons

At this time they can not import data from files to documents so that it is automatically populated, also the employee can only electronically sign the form but cannot add any information to the form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
KATHERINE HYMEL

External Accountant for several private companies. I'm a CPA and use APS to process payroll for clients. I'm the admin user for these clients.

2017-12-01

Pros

Excellent customer service and speedy payroll processing.

Cons

Payroll imports could use improvement as well as employee self serve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Richard Averett

very little direct experience as a user

2017-09-25

Affordable alternative to the major payroll processing companies, that didn't charge us every time we had a request.

Pros

APS is a growing business and their customer service and adaptability works well with our growing agency

Cons

APS has no plans to help clients with project management tracking of payroll-related costs, an increasing need for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Darrell Sheridan

Lots of functionality and service for NOT a lot of money

2017-11-30

It saved me time doing payroll and it doesn't cost an arm and a leg.

Pros

APS also tracks in/out times for non-exempt employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from APS


We appreciate your positive review, Darrell! We're glad to hear you have been satisfied with the account set up and functionality of reporting. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Read more
Jordan Watkins

Easy to use and very user friendly

2016-11-02

Employees are more willing to clock in and out now rather than report missing punches.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more