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Ascentis Pricing, Features, Reviews and Alternatives

Ascentis product overview

What is Ascentis?

Start Anywhere. Add Anytime. Ascentis’ industry-leading a-la carte full suite human capital management (HCM) technology platform and workforce management solutions are supported by an ongoing commitment to delivering an unsurpassed client experience. Ascentis’ technology modules work independently or together to meet the needs of each client, wherever they are in the HCM journey.

Key benefits of using Ascentis

- Simplify and automate the management of employee data and benefits, reducing costs and streamlining complex HR administrative processes with Ascentis HRIS.

- Capture and report on critical data for your unique organizational needs with Ascentis HRIS. Do you need to track specific professional licensing? Hardware or company assets? Memberships or parking permissions? Whatever you need to track, Ascentis HRIS can easily do it for you.

- An ACA Dashboard that will help you determine if you’re in compliance with the ACA through Ascentis HRIS (with Self-Service).

- Annual reviews can be optional or even a thing of the past with Ascentis Performance Tuning due to real-time performance and learning integration through an intuitive mobile interface, allowing managers to fine tune performance on-demand.

- Process payroll in real-time, ensuring accuracy, flexibility, and complete control with Ascentis Payroll. Payroll also allows synchronization with Ascentis HR, interfacing capabilities with your general ledger and time and attendance systems, and robust reporting addresses critical payroll processing challenges.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Videos
Webinars
Documentation

Ascentis features

Functionality

4.1

/5

52

Total features

113

17 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
API
Employee Database
Employee Management
Activity Tracking
Mobile Access
Employee Profiles

Functionality contenders

Ascentis users reviews

Overall Rating

4.2

/5

52

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.7/10
Rating distribution

5

4

3

2

1

23

20

7

1

1

Pros
Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great.

LW

Lillia W.

Since we have rolled out the Self-Service tool, my employees love it. They are so excited about the features and how much they can access for their own screens.

KC

Karen C.

Splendid performance and options for human capital management. Offers great educational/professional development options.

PD

Philip D.

Cons
Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.

MW

Mark W.

The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

JB

Joanie B.

We were tired of having vendors add ridculous fees and for stifling our ability to make back-end changes. In addition, they made numerous mistakes in processing taxes and garnishments.

KH

Kristy H.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Performance Management

Reviewed 3 years ago
Pros

My light in to this software was one of the very first things I received as a new hire. Helps keep me on track, as far as work performance goes.

Cons

Everything is pretty simple so far. Very user friendly and easy to navigate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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If support is important to you, go with Ascentis

Reviewed a year ago

Overall, our experience with Ascentis has been positive. We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker.

Pros

The best part about Ascentis is their support, hands down. It is very rare that we have to wait more than 1 or 2 business days to get an issue resolved or an answer to a question. If it is an urgent matter, they are on it immediately. In addition, we get a dedicated Account Manager that is very responsive and helpful. Even when our account managers have changed, they are always brought up to speed and haven't dropped a ball yet.

Cons

The modules are somewhat segmented. We log into one application for payroll, another application for HR, and another application for timekeeping. They are working toward getting everything centralized and web-based, but they aren't quite there yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not a good product

Reviewed 19 days ago

Not good at all. Implementation was never complete, the system was outdated. The customer service was non-existent. It was not cost-affordable for the lack of services provided and we had to sign a contract.

Pros

The only thing that seemed to work with Ascentis was the timekeeping. However, it did not bridge to our payroll system causing us to manually enter any non-productive time into payroll every other week

Cons

The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ascentis solid programming software

Reviewed a year ago

outstanding by far.

Pros

Ascentis has been easy to understand in the set-up interaction and backing has been extremely useful with any inquiries we have. This is our first HRIS, and it is so ideal to have all representative data in one area. The framework has been not difficult to make refreshes in.

Cons

The most difficult thing for us is getting Tax questions replied when required as the assessment division isn't however effectively open as they may be in another city, which is a few hour time distinction for us and you need to email them with any inquiries to find a solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 9 years ago

I have now had Ascentis HR for 2 months, and Payroll for a month, and I can sum my experience up in 4 words: Thank goodness for Ascentis. We are a small to medium company with the unique feature of being made up of multiple FEINs. We are also on an aggressive growth plan in terms of expansion. Although the company has been around for more than 30 years, it's only been in the last 5 it's gone from...

Pros

No pros were added to this review

Cons

No cons were added to this review

Ascentis FAQs and common questions

Q. Who are the typical users of Ascentis?

Ascentis has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Ascentis support?

Ascentis supports the following languages:
English


Q. Does Ascentis support mobile devices?

Ascentis supports the following devices:
Android, iPad, iPhone


Q. Does Ascentis offer an API?

Yes, Ascentis has an API available for use.


Q. What level of support does Ascentis offer?

Ascentis offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

Common Ascentis comparisons

Ascentis logo
WebHR logo
AscentisvsWebHR

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