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BambooHR vs Paychex Flex Comparison

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Overview

Category Leaders

BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals, recruitment...

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.8K

5

4

3

2

1

1,219

519

70

16

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

1.2K

5

4

3

2

1

550

383

182

55

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The software is clean and simple and serves as a great resource for company information, coworker contacts, and a comprehensive company calendar outlining anniversaries, birthdays, and days off.
I hadn't used it until my current company and I am really happy to be able to utilize it. There are so many great features and I love it.
BambooHR has some great integrations (Slack, for instance) that allow me to see when my co-workers are out of the office or even celebrating an anniversary or birthday.

Pros

This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.
Great service, great app, great website. User friendly, leaves me with no questions after checking my breakdowns every pay period.
We are a month into the implementation process with Paychex and just processed our very first payroll. So far the experience with Paychex and their implementation team has been outstanding.

Cons

Some of the updates would cause havoc on the system and delay some of our onboarding.
The only con I have noticed is from guys in HR complaining that it does not provide in-house payroll management.
At times I struggle with the signing portion of documents.

Cons

I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.
It can be a problem to login to the work site which is frustrating when trying to clock in or clock out on time.
Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features124
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Time Capture
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contractor Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • FMLA Administration
  • Feedback Management
  • File Sharing
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Job Requisition
  • Learning & Development
  • Leave Tracking
  • Mass Notifications
  • Messaging
  • Mobile Access
  • Mobile Time Tracking
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Process/Workflow Automation
  • Project Tracking
  • Pulse Surveys
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Review Cycle Tracking
  • Role-Based Permissions
  • Salaried Employee Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Workstation Tracking
  • Total features63
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Time Capture
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contractor Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • FMLA Administration
  • Feedback Management
  • File Sharing
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Job Requisition
  • Learning & Development
  • Leave Tracking
  • Mass Notifications
  • Messaging
  • Mobile Access
  • Mobile Time Tracking
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Process/Workflow Automation
  • Project Tracking
  • Pulse Surveys
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Review Cycle Tracking
  • Role-Based Permissions
  • Salaried Employee Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Workstation Tracking

Integrations

  • Total integrations312
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations76
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BambooHR logo

BambooHR

Intuitive, Smart, and Effective

Reviewed 6 years ago

We evaluated 6+ HRIS systems and BambooHR was my top choice. Besides being really pretty and intuitive to use, all the features worked they way you'd expect them to work. We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking. BambooHR experience so far has been stellar. We will be rolling it out early next year.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BambooHR logo

BambooHR

Intuitive, smart, and effective

Reviewed 7 years ago

We evaluated 6+ HRIS systems and BambooHR was my top choice. Besides being really pretty and intuitive to use, all the features worked they way you'd expect them to work. We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking. BambooHR experience so far has been stellar. We will be rolling it out early next year.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BambooHR logo

BambooHR

Non Profit Housing HR

Reviewed 3 months ago

Great support and ease of installation and implementation. Employees really liking the software.

Pros

Great tool for employees to access and track their time off, really like the fact that the software prompts for important tasks ie.. performance evaluations, time sheet submissions, employees time off, anniversary dates etc...

Cons

We had a difficult time converting the time off feature to accommodate our accrual system and flex time (earned days off).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BambooHR logo

BambooHR

BambooHR provides great features for growing companies

Reviewed 5 years ago

Know that the price is negotiable, make sure to flex your negotiation skills. Customer service was also a job to work with.

Pros

BambooHR biggest strength was it's easy of use. I liked their tracking of historical data, user friendly interface and ability to also allow employees to access the information and update it on their own- which reduces the work on my end and is always appreciated.

Cons

The cost was out of our price range, although the value was there it wasn't feasible for our budget.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BambooHR logo

BambooHR

BambooHR is a must have

Reviewed 6 months ago

Exceptional! They are a great company with progressive thoughts and ideas. There is constant development and improvement!

Pros

The software is simple to implement and yet designed to handle all the complexities of the big HRIS systems.

Cons

The fact that it does not allow for flex-time time tracking within the state of Alaska. The customer service has suffered during the pandemic... I know these were challenging times so i am sure that Bamboo will step it up!