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BambooHR vs Zenefits Comparison

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Overview

BambooHR and Zenefits are highly rated human resource software tools. Both tools cater to small and midsize businesses in various industries such as retail, manufacturing, technology, healthcare, and accounting.


BambooHR provides a single system to consolidate all employee- and human resource-related data to manage hiring, onboarding, talent management, and employee records. Zenefits focuses on payroll management, benefits management, and compliance management, along with other HR administrative tasks.


Both tools offer compelling human resource software capabilities, and picking one over the other requires an understanding of their features, pricing plans, and user demographics.

Category Leaders
Category Leaders
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

BambooHR’s free trial: BambooHR offers a free trial of its software for a period of seven days. During the trial period, you can explore the main features of the platform including time management, people data and analytics, an applicant tracking system, onboarding, compensation, performance management, and employee self-service options.


Zenefits’ free trial: Zenefits also offers a free trial of its software that allows you to try all the features within a 14-day period. During the trial period, you can explore Zenefits’ dashboard where you can view and track your personal tasks, create posts for your team, explore payroll, time management, benefits administration, office directory overview, performance management, and health savings, along with third-party integrations.


Billing cycle: BambooHR offers a monthly billing plan and Zenefits offers both monthly and annual billing plans. Both BambooHR and Zenefits offer a per employee, per month pricing model.

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

Both BambooHR and Zenefits have high overall ratings. However, users have rated BambooHR higher than Zenefits on ease of use, functionality, and likelihood to recommend.


Here are the reviewer demographics for each product:


Small businesses: BambooHR (72%), Zenefits (92%)


Midsize businesses: BambooHR (23%), Zenefits (5%)


Large businesses: BambooHR (5%), Zenefits (3%)


Note: Percentage figures have been rounded off. They may exceed or not add up to a complete 100%.

4.6

1.8K

5

4

3

2

1

1,219

519

70

16

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.2

796

5

4

3

2

1

444

200

82

26

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The software is clean and simple and serves as a great resource for company information, coworker contacts, and a comprehensive company calendar outlining anniversaries, birthdays, and days off.
I hadn't used it until my current company and I am really happy to be able to utilize it. There are so many great features and I love it.
BambooHR has some great integrations (Slack, for instance) that allow me to see when my co-workers are out of the office or even celebrating an anniversary or birthday.

Pros

Very user friendly has great features i use it daily and its easy to clock in and out and has all my important info stored.
I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding.
I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests.

Cons

Some of the updates would cause havoc on the system and delay some of our onboarding.
The only con I have noticed is from guys in HR complaining that it does not provide in-house payroll management.
At times I struggle with the signing portion of documents.

Cons

The CSR sends the info to the tax team and I was told it takes over a month to process the missing 941. IN the meanwhile, I am getting nasty notices from IRS and am likely to have to pay penalties.
Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.
As a user, I kept thinking what am I doing wrong, sat on hold for 3+ hours waiting for a rep, figured out a workaround only to find out it was a system issue.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

Features in common: BambooHR and Zenefits offer a wide range of human resource software features. Each tool supports applicant tracking, onboarding, attendance tracking, reporting/analytics, employee benefits administration, goal setting, HR management, and employee self-service.


BambooHR key features: BambooHR offers employee engagement, assessment management, employee profiles, collaboration tools, contact database, event calendar, job posting, talent management, and timesheet management.


Zenefits key features: Key features offered by Zenefits software include compliance management, payroll management, health insurance administration, office directory, employee scheduling, business intelligence, and real-time data syncing.


Tip: Don’t just focus on the total number of features. Keep their utility and your business needs in mind.

  • Total features124
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Time Capture
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • COBRA Administration
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Contractor Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Reminders
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • FMLA Administration
  • Feedback Management
  • File Sharing
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Internal HR
  • Interview Management
  • Job Application Management
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Leave Tracking
  • Life Insurance Administration
  • Mass Notifications
  • Messaging
  • Mobile Access
  • Mobile Time Tracking
  • Monitoring
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Process/Workflow Automation
  • Project Time Tracking
  • Project Tracking
  • Provider Management
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Salaried Employee Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Workstation Tracking
  • Total features99
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Time Capture
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • COBRA Administration
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Contractor Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Reminders
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • FMLA Administration
  • Feedback Management
  • File Sharing
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Internal HR
  • Interview Management
  • Job Application Management
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Leave Tracking
  • Life Insurance Administration
  • Mass Notifications
  • Messaging
  • Mobile Access
  • Mobile Time Tracking
  • Monitoring
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Process/Workflow Automation
  • Project Time Tracking
  • Project Tracking
  • Provider Management
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Salaried Employee Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Workstation Tracking

Integrations

BambooHR connects with more third-party tools (230) listed on GetApp than Zenefits (70) (as of June 2021).


However, both tools integrate with products such as Zapier, Greenhouse, Lattice, Bonusly, Deputy, and NexTravel.

  • Total integrations312
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations83
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BambooHR logo

BambooHR

Review of BambooHR

Reviewed 6 years ago
Pros

The ease of use and implementation time it took from signing the agreement to being up and running.

Cons

In my opinion, it is still under development to truly compete against some of the features other players in the market offer. I've worked with SilkRoad, Sage Abra, ADP, Ultimate Pro, SalesForce (HR version), Zenefits, etc. and while some are better than others, in general, these vendors provide a robust solution for the HR needs of a department.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BambooHR logo

BambooHR

Intuitive, Smart, and Effective

Reviewed 6 years ago

We evaluated 6+ HRIS systems and BambooHR was my top choice. Besides being really pretty and intuitive to use, all the features worked they way you'd expect them to work. We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking. BambooHR experience so far has been stellar. We will be rolling it out early next year.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BambooHR logo

BambooHR

Intuitive, smart, and effective

Reviewed 7 years ago

We evaluated 6+ HRIS systems and BambooHR was my top choice. Besides being really pretty and intuitive to use, all the features worked they way you'd expect them to work. We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking. BambooHR experience so far has been stellar. We will be rolling it out early next year.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BambooHR logo

BambooHR

Excellent product!

Reviewed 4 years ago

If you need to be FULLY integrated, this may not be the right solution for you - you would have look at their partnerships prior to implementation. But the integrations they lack, they have made up for it with the tools the provide.

Pros

We experienced a disaster when we migrated from Zenefits to another HRIS. While we experiencing such challenges, we found BambooHR and made the immediate switch. It has been a huge, pleasant adjustment for our company! After dealing with the customer service from Zenefits and the overall issues with the other HRIS, we finally landed in a place that provides a great product and great customer service...

Cons

We wish there was more flexibility for integration, but I understand why they are choosy with their partnerships. We have to manually upload data into our payroll which has caused some errors. Also, the approvals aren't flexible. It's either all or nothing meaning - if a single participant involved in a multilevel workflow is out of the office, the entire approval is bypassed. I would like the flexibility to approve on the behalf of the absent individual while allowing the other participants to still play their part. Outside of that, we are very happy with the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review: