BambooHR vs Zenefits Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Flynnm Garcia

Intuitive, Smart, and Effective

2016-11-30

We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
BambooHR Reviews
BambooHR
Personalized HR software for SMBs
Read more
Anonymous
Vice President, Talent Management (Investment Banking company, 201-500 employees)
Verified Reviewer

Intuitive, smart, and effective

2015-12-17

We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking.

Pros

ATS Onboarding module Easy to implement Intuitive work flow Great customer support Visually appealing and makes sense Runs reports effortlessly and can export all to Excel Employee Self-Service

Cons

No performance management module (has vendors it partners with) Doesn't synch with our payroll system (PayChex)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
6 of 6 people found this review helpful
Helpful?   Yes   No
BambooHR Reviews
BambooHR
Personalized HR software for SMBs
Read more
Angie Hammer

Review of BambooHR

2016-02-19

Pros

The ease of use and implementation time it took from signing the agreement to being up and running.

Cons

I've worked with SilkRoad, Sage Abra, ADP, Ultimate Pro, SalesForce (HR version), Zenefits, etc. and while some are better than others, in general, these vendors provide a robust solution for the HR needs of a department.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering BambooHR

Unknown. I don't know what other HR professionals look for when evaluating software.

Source: Software Advice
Helpful?   Yes   No
BambooHR Reviews
BambooHR
Personalized HR software for SMBs
Read more
Lisa DeClercq

Excellent product!

2018-09-21

If you need to be FULLY integrated, this may not be the right solution for you - you would have look at their partnerships prior to implementation. But the integrations they lack, they have made up for it with the tools the provide.

Pros

We experienced a disaster when we migrated from Zenefits to another HRIS.

Cons

We wish there was more flexibility for integration, but I understand why they are choosy with their partnerships. We have to manually upload data into our payroll which has caused some errors. Also, the approvals aren't flexible. It's either all or nothing meaning - if a single participant involved in a multilevel workflow is out of the office, the entire approval is bypassed. I would like the flexibility to approve on the behalf of the absent individual while allowing the other participants to still play their part. Outside of that, we are very happy with the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
BambooHR Reviews
BambooHR
Personalized HR software for SMBs
Read more
Doug Logan

Awesome Software - Absolutely Awful Support

2017-10-17

If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees.

Pros

For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

Cons

Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Zenefits Reviews
Zenefits
OnBoarding | Payroll | Benefits | Compliance
Read more