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Betterworks vs Qualtrics EmployeeXM Comparison

Overview

Betterworks® provides Continuous Performance Management® to help employees easily set goals and give ongoing feedback.

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(13)

5

4

3

2

1

7

4

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

(62)

5

4

3

2

1

43

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Company organisation chart is absolutely brilliant with clear lines and separation, perfect for on boarding new starters.
The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.
Intuitive, easy to personalize, can be utilized for any goal, good customer service, reliable and open.

Pros

The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck.
We get good support and support team is extremely knowledgeable and very helpful and friendly.
While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use.

Cons

There's no functionality to review previous checkins, other than manually clicking into each one.
Without buy in from users, the tool loses its efficacy and impact.
People resented having to use the tool for goal setting and planning, when we already use Asana.

Cons

Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response.
I have had trouble contacting customer service in the past.
I ran a survey with 7 different multiple choice entries. I used the automatic choices, but it was difficult to find what I wanted because they were not alpha order.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features11
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Benchmarking
  • Charting
  • Commenting
  • Compensation Management
  • Competency Management
  • Content Library
  • Contractor Management
  • Customizable Templates
  • Employee Database
  • Feedback Management
  • Gamification
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Milestone Tracking
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Recruitment Management
  • Reporting & Statistics
  • Risk Alerts
  • Self Service Portal
  • Self-Appraisals
  • Sentiment Analysis
  • Skills Tracking
  • Social Media Integration
  • Succession Planning
  • Survey Management
  • Surveys & Feedback
  • Training Management
  • Training Record Management
  • Total features37
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Benchmarking
  • Charting
  • Commenting
  • Compensation Management
  • Competency Management
  • Content Library
  • Contractor Management
  • Customizable Templates
  • Employee Database
  • Feedback Management
  • Gamification
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Milestone Tracking
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Recruitment Management
  • Reporting & Statistics
  • Risk Alerts
  • Self Service Portal
  • Self-Appraisals
  • Sentiment Analysis
  • Skills Tracking
  • Social Media Integration
  • Succession Planning
  • Survey Management
  • Surveys & Feedback
  • Training Management
  • Training Record Management

Integrations

  • Total integrations10
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations16
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Betterworks vs. Qualtrics EmployeeXM

See how Betterworks and Qualtrics EmployeeXM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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