ClayHR Reviews

It is a great software to organize each member of your team. Also, it helps to make it clear and super easy to hire an employee and to track his/her career. I tried a free trial and don't regret that switched to the paid version. It worth it.

I didn't face any problems yet. And I hope I never will.

Thank you for your detailed review. Please let us know if you have any feedback or feature requests.

What we like most about the software is that it's all inclusive. We've searched high and low for a one stop shop platform that would allow us to do everything from onboarding, training, payroll, evaluations, to invoicing. BizMerlinHR includes all of these features.

Some of the features did not work, or were not as intuitive as we'd like.

Overall, Clay HR does solve most of the problems faced by Companies like Time sheet management, Leave management, Employee life cycle management etc. While most of the other competitors do have similar features, what differentiates Clay HR from others is, it's very easy to use and agile product, hence if implemented properly, this can change fortunes for HR, Finance and Operations function as the amount of data it gives, it really solves much of the manual works across organisation.

None as such. I would recommend that the Company which is going to use Clay HR should deploy a right project manager, so that the implementation doesn't go wrong.

Thank you Dhanesh for your review and your 10/10 likelihood to recommend! We are always adding features and functionality, so hope to continue to automate more and more manual activities for your organization. Thank you for your support, confidence and leadership!

integration is seamless to payroll and time clocking

the project implementation takes longer time as they are many integrations required to various systems

Thank you Peihua for your feedback and for pointing out the centralized ClayHR system that allows users to access HR information, and for the seamless integration to payroll!! We are always working hard to shorten the implementation cycles even further!

easy to use to facilitate HR relating request

less functionality to use detail add-on service (i.e. cross evaluation)

Thank you for leaving us a 5 star rating Jong! It is always a pleasure to see that rating from users who people who have used it for 2+ years!! Anything else that we can ever do to make your HR process even more smooth, please don't hesitate to connect with us via your account manager.

BizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations.

The skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization.

Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org!

The goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu.

Pretty much nothing.

Thanks!

I use ClayHR daily for updating my timesheet , applying leaves , user interface is very easy that a layman can also use it with ease.

I use it daily but not found any con yet.

Hi Suyash! Thank you for your kind words. Happy to see that you find the UI to very very easy and intuitive. Also happy to see that you did not find a con yet. :-). We would love to get additional insights on what we could do to get a 5 star rating, please connect with your customer success manager. Thanks! Maria

Very user-friendly and simply laid out. Support tips help to explore the unknown features like how to consolidate the reviews or add a custom field.

We cannot create training materials in this.

Thank you for a great review! We especially like the fact that you gave us 5 * on features and functionality and 5 * on customer support! Our customer support is truly the best in class, and we are very proud of that fact. As for creating training material in BizMerlinHR, your feedback is spot on, and this is something we have been aware of. In the recent months, we have released new features in this module with which you can do 3 things: upload or link videos, upload documents / PDFs etc, create tests. You can also create automation using training workflows. These features allow you to create a pretty complete learning/training experience. But yes, overall, it may not come that close to something that is a dedicated LMS, and for that reason, we integrate with quite a few of them.

Best feature of this first it has trial version so you can try it yourself and then go for paid version and also it has Certified HR Consultant who help you to improve your existing HR process. It give you perfect and effective solution for performance management as it has feature like 360 feedback , analysis of feedback and others so you can easily track the performance of employee and the result also help you in R&R. It has HR features which is required for a mid and large cap business.

Sometime I have to refresh multiple time but other then that it didn't have any cons. you can go for it.

Thank you for the awesome feedback. Please let us know if you come across any questions.

The customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance.

Not the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required.

The bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin

Integration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores.

Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better.

For me it is easy to use and navigate. Like how I can find a site or a member different ways.

would be nice to not have to reenter some information when you leave a page it would go right back to the previous page and you don't have to scroll to find out where you left off.

Thank you Marie for the review and feedback! BizMerlinHR is very appreciative of our hospitality sector customers. I appreciate you pointing out the easy of use and navigation of the system! We are ALWAYS making improvements to the system, and appreciate your suggestions!

Que nos apoya a generar y tener el control de los usuarios conforme a tiempo real, se adapta a nuestra forma de trabajo

A veces la poca intermitencia que puede tener

Hola Maria Fernanda. Muchas gracias por tu reseña. Tener una plataforma capaz de adaptarse a sus propios procesos y la forma de trabajar de cada organización es fundamental, y claramente una de las fortalezas de BizMerlinHR. Y desde luego, tener la información de los empleados en tiempo real permite hacer una lectura de la realidad siempre que se necesiten para una toma de decisiones ágil y a tiempo.

Que es muy intuitivo y fácil de usar, así cómo la flexibilidad que posee la plataforma en diferentes secciones

Se podría mejorar un poco la apariencia par que sea más atractiva visualmente, y la intermitencia que es poca de la plataforma

Gracias Ana Claudia por tu reseña y especialmente por mencionar la flexibilidad de la plataforma manteniendo la facilidad de uso. Esto es clave para organizaciones de vuestro tamaño y sofisticación. BizMerlinHR sigue evolucionando, y el feedback directo de nuestros clientes informa el curso de las próximas funcionalidades.

This software is highly configurable. Very easy to use. Lots of out of box integration. Great customer support . Paperless on boarding. Actionable goals and instant feedback ( Super useful )

No cons were added to this review

Thanks Nathan!

Mobile app is excellent. Skill Matrix is a very useful feature as it is now easier for us to plan trainings based on that.

Their Resource Management was little complicated initially but they have improved a lot in the last year.

Please Approve

Ease of access, Support, Adaptability,.

UI Lack of flexibility Limited dashboard and reporting options

All applicants in one spot. Can share with other stakeholders and designate users on a case by case basis. Customer support is very responsive and truly care about their customers and try hard to make things better and work as a team in coming up with solutions.

Intuitiveness isn't ideal. Additional drop down options would be helpful. I sometimes have to refresh a time or two to finish an application. Applicants for multiple jobs (or if I assign other positions that applicants might qualify for) can be a bit confusing.

Software is extremely easy to use and is very self service. You can do pretty much everything by yourself, but if you need it, there customer service is very fast, and people are very knowledgeable.

Can't think of anything yet.

This software is highly configurable and very easy to use. Lots of out of box integration. It's got a good mobile app.

main problem is that users can not choose or control who can view their wall of fame. somtimes searching filter does not work properly using text search.

Hi Salome, Thank you for your kind word about the high configurability and integrability of our solution. And also, for calling out the high quality mobile app. Mobile apps are a must in the mid market customer segment that BizMerlinHR primarily operates in. The feature that you are looking for is a standard preference, you can simply find it under "My Preferences". Please see a demo team member for more details. You can also use the in application support chat to schedule a demo or to get help while you are within the app using it. Kind regards, BizMerlin Support

Can be easily customized and very easy to implement. Supports cloud based solution and comes with mobile app.

None.

Highly configurable to our company needs.

Not applicable.

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