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Blue Logo
Blue

Flexible automated 360 degree feedback reviews, with Bllue

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Blue Pricing, Features, Reviews and Alternatives

Blue product overview

Price starts from

7500

Per year

Flat Rate

What is Blue?

See the big picture with all feedback data in one place. Blue is built to support your most important feedback processes, including employee experience surveys, 360 degree feedback reviews, and talent effectiveness measurement programs.

Key benefits of using Blue

Build the 360-degree review process that’s right for your organization, with Blue:

AUTOMATION - Advanced integration capabilities with your organization's information systems.

FLEXIBILITY - Handle your most complex 360-degree feedback scenarios.

EFFICIENCY - Centralize your 360-degree evaluation process, including monitoring

ANALYTICS - Provide powerful reports & insights to all roles and levels in your organization, quickly.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)
FAQs/Forum

Training options

Videos
In Person
Documentation
Live Online
Webinars

Blue pricing information

Value for money

4.2

/5

49

Starting from

7500

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Blue features

Functionality

4.5

/5

49

Total features

65

12 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Self Service Portal
Third Party Integrations
API
Alerts/Notifications
Customizable Reports

Functionality contenders

Blue users reviews

Overall Rating

4.6

/5

49

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.51/10
Rating distribution

5

4

3

2

1

32

14

3

0

0

Pros
Fabulous software vendor, flawless delivery to students, mobile friendly, ada compliant, great performance, hosting, great customer support.
This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations.
We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
Cons
Without this information there was a little bit of confusion and we ended linking wrong people to modules as we relied on Blackboard information.
I get they are an 'online first' company and a software above all else, but I was disappointed by Blue's inability to reliably process and integrate data from paper forms.
They used a third party software (ABBYY) to generate forms, and no matter how meticulously our printer was calibrated, there were always problems in the scanning and upload into Blue.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robust Product with Excellent Support

Reviewed 4 years ago

We use Blue to manage the course evaluation process across the entire university. I am one of about a dozen users who each manage an individual school within the university. Mine is the largest (comprising about 60% of courses offered and closer to 75% of courses evaluated). Our university has been using Blue for about three years now. We chose this software after negative experiences with our last...

Pros

The robust amount of features. Ability to copy setup from one term to the next. Ability to extensively customize evaluation process. Ability to correct an error, add a course, or otherwise update data after evaluations have started. Commitment of Explorance to improving the software based on customer feedback. Variety of training options and levels, including customer and Explorance staff led monthly webinars.

Cons

High learning curve for new users. Some of the limitations in reporting (less direct control of size/layout of displayed graphics, inability to do certain calculations in export to excel reports).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great product - great company

Reviewed a year ago

Blue is a great product - eXplorance is a great company.

Pros

Blue has a lot of features and integrates well with our other systems.

Cons

Blue is somewhat complicated to administer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Steep learning curve and limited out of box reporting capabilities

Reviewed a year ago

Onboarding is fairly difficult. The product is complex, even to set up a basic project. It is easy to make mistakes and not enough safe-guards built in. Training new users is either very time consuming or expensive depending on whether you train in house or purchase training from Blue. The interface is not very aesthetically pleasing and the survey layouts are also difficult to make visually appealing and tend to need a lot of tinkering to make things line up and look nice. The documentation is hit and miss as far as whether it is helpful. Customer service is good with simple issues. Complex problems tend to drag on and require a lot of time commitment on the client-end to sort out.

Pros

Projects are highly customizable as far as questionnaire content is concerned.

Cons

Easy to make mistakes. Error logs usually do not provide useful information. Project set up takes more time than it should. Text export includes residual html characters that need to be converted/cleaned up before text analysis in external software. Reporting is limited and the visuals are very unattractive. Modifying the visuals is labor intensive. Much easier to export data and use an external tool....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Exceeding expectations and solving business needs

Reviewed a year ago
Pros

This software allowed us to transition from paper based to electronic reviews. It provided a large community of experienced users from which to learn best practices. It created a safe, reliable platform to maximize our evaluation process.

Cons

when a subject changes their evaluation dates, they are not reflected in all the related data tables. dynamic dates do update when reminder emails are sent. course questions vs. instructor questions and how to configure in reports.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Higher Ed review of Blue - +10 years and still going!

Reviewed a year ago

Overall I've had a positive experience working with Blue. Their support team is fairly knowledgeable and hands-on. Their development team is also fairly responsive to 'feature requests' which is great. My team uses the product almost daily where it satisfies most (if not all) of our survey requirements. I've enjoyed seeing Blue evolve over the past 10+ years and look forward to working with it in the future.

Pros

I've been a blue user for 10+ years and work with the product almost daily. We use it primarily for student surveys such as Student Satisfaction, Course Evaluations, and Graduate Outcomes. We also use Blue to collect information from other stakeholders (i.e. Industry, Employees, Employers, Alumni, etc). Creating surveys is easy and intuitive for my small research team. We typically do not have any down-time with this product besides the occasional maintenance shutdown to our onsite hosted environment.

Cons

Blue is a great product for surveying stakeholders at our institution however the way they deploy features to only certain blue products makes using the software challenging. A feature available in a course evaluation survey for example may not be available in another survey 'product'. I find this challenging as I've often had to recreate complete projects in order to take advantage of certain project/reporting features. The products should be seamless and integrated across all surveys in blue... For example, DRA - Dynamic Report Access is a great feature for dynamically assigning reports to a role (vs. an individual user), however is not available for use with a standard survey.

Blue FAQs and common questions

Q. What type of pricing plans does Blue offer?

Blue has the following pricing plans:
Starting from: $7500.00/year
Pricing model: Subscription


Q. Who are the typical users of Blue?

Blue has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Blue support?

Blue supports the following languages:
Arabic, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese


Q. Does Blue offer an API?

Yes, Blue has an API available for use.


Q. What other apps does Blue integrate with?

Blue integrates with the following applications:
Microsoft SharePoint, Microsoft SQL Server, Cornerstone HR, Moodle, Brightspace, BambooHR, Workday HCM, Blackboard Learn, Workday Student, Adobe Workfront, Zendesk, Microsoft Excel


Q. What level of support does Blue offer?

Blue offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum

Common Blue comparisons

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