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Blue

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Blue Pricing

Pricing overview

Value for money rating

4.2

/5

49

Price starts from

7500

Per year

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Flexible pricing models depending on the particular use case and budgetary requirements, contact for full quote.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Steep learning curve and limited out of box reporting capabilities

Reviewed a year ago

Onboarding is fairly difficult. The product is complex, even to set up a basic project. It is easy to make mistakes and not enough safe-guards built in. Training new users is either very time consuming or expensive depending on whether you train in house or purchase training from Blue. The interface is not very aesthetically pleasing and the survey layouts are also difficult to make visually appealing and tend to need a lot of tinkering to make things line up and look nice. The documentation is hit and miss as far as whether it is helpful. Customer service is good with simple issues. Complex problems tend to drag on and require a lot of time commitment on the client-end to sort out.

Pros

Projects are highly customizable as far as questionnaire content is concerned.

Cons

Easy to make mistakes. Error logs usually do not provide useful information. Project set up takes more time than it should. Text export includes residual html characters that need to be converted/cleaned up before text analysis in external software. Reporting is limited and the visuals are very unattractive. Modifying the visuals is labor intensive. Much easier to export data and use an external tool....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blue - 1st Rate Survey Software!

Reviewed 6 years ago

The University of Louisville (UofL) has used Blue Enterprise Surveys since February 2008. It is a pleasure to work with eXplorance. The customer support team is outstanding and support staff members are truly interested in helping the customer get the most benefit from their product. The survey software is easy to use. The overall quality of application is 1st rate and a welcome improvement over...

Pros

The product is easy to use, has many great features, and integrates with existing platforms. eXplorance as a company listens to the needs of their customers. The ability to customize the "look and feel" of the interface by using our own logos allows us to customize the experience for each user. The response rate monitor allows users the ability to track the day of the week and hour of the day that responses are received so marketing efforts and automatic reminders can be scheduled for maximum impact. The "drag and drop" user interface allows for quick survey creation and administration.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BLUE is a great tool for our university.

Reviewed a year ago

We are using BLUE for our course and advisor evaluations and could potentially use it for some other surveys down the road. The implementation team did a great job of putting this software into production and it has been very well received by our university community.

Pros

The software works well and is very customizable. The interface is well received and out of the several products we reviewed, this one was the faculty favorite. One thing that stands out is their technical support and how prompt and knowledgeable their techs are. I appreciate that they are available by phone and video as well as email. I also like the integration with Blackboard and Active Directory.

Cons

The software is complex and you can't just sit down and start using it without some training. It's also one of the more expensive products we looked at. I'm not a fan of managed systems where everything is offsite but there weren't any options we reviewed that allowed for an onsite server and software installation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Administered course evals for many programs, including low-literacy and immigrant populations.

Reviewed 4 years ago

Transitioning from paper scanning and online survey providers to a professional outfit specifically intended for course evaluations was an overall positive experience. While there are some pain points, without question the implementation of Blue was a time saver for our team.

Pros

UI improvements were prioritized by eXplorance. The interface improved dramatically in my time using the software, becoming more intuitive over time. Though a lot of the complex functionality may only be easily navigable by power users, the support staff typically did a fine job of providing walkthroughs, phone support, and email instructions as needed. Customer support was also invaluable for working through all the "ifs" and "buts" of our student population. Working with a range of literacy levels and familiarity with English language - as well as different course types like labs, practicums, continuing education, etc. - we needed frequent support and check-ins and were always able to reach a successful outcome.

Cons

I get they are an 'online first' company and a software above all else, but I was disappointed by Blue's inability to reliably process and integrate data from paper forms. They used a third party software (ABBYY) to generate forms, and no matter how meticulously our printer was calibrated, there were always problems in the scanning and upload into Blue. Because it was third party, Blue did not provide support for this process and could not refer us to someone at ABBYY. We ended up processing our (thankfully limited number of) paper forms manually.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Blue is a multi-dimensional course evaluation tool that can be scaled to work for any institution.

Reviewed 4 years ago

Ability to schedule automatic report openings and closings based on dynamic date rules--like open at 60% of the semester and close reports at 90% of semester.

Pros

The customizable solution will adapt to any institution's need... even to different scenarios within the same institution. The automatic report generation at the end of the survey was a must-have for us.

Cons

Difficult to set up for the first time... even with the help of the trainers. It takes a lot of time. The additional company trainings are expensive, and after two years, our team doesn't feel like we are capable of building new reports on our own.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome features and value for money. Very user friendly user experience.

Reviewed 5 years ago

Parents are very happy to see their kids data in their mobile, hence very useful for school. And performance management tool helps me a lot

Pros

Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy

Cons

Hardly see any thing which I don't like. May be some new features integration like inventory management would be useful

Vendor response

Thank you Sanjay for your review. You may have entered the review about Blue when you intended to review another product. Sincerely,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eXplorance took us to the next level with Blue!

Reviewed 7 years ago

Having developed, used and maintained a custom-built application that was fine for the requirements that were understood at the time (12 years ago), our organization was faced with the prospect of a significant investment to take this solution to the next level for the decade to come. In selecting eXplorance as our strategic partner, in Blue we have a true solution that has taken our capability...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good value as a institutional evaluation system

Reviewed 3 years ago

We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.

Pros

The flexibility in data organization for a multi-subject multi-rater survey system is a strength of the system. The personalized support Explorance support team provides is excellent.

Cons

The software is adequate but can improve in the interface and features it provides in the development of survey form. The reporting similarly is adequate but can improve.