BrainCert Enterprise LMS Reviews

I am in the process of preparing my MVP and so far I like every thing ( I am relatively new to Braincert)

No cons were added to this review

Easy to use. The appearance of the platform, some of the functions. virtual class, however, read below Generally speaking, ​the students find​ it easier to use than the past platform from Wiziq

It can be a little too complexed in adding extra 'admin or assessor' as a role. Setting up the roles is easy however understanding each function of each part of the role needs to be explained better. The same for adding tests. In regards to the virtual class recording. It could be more streamlined. For example. When a virtual class is recorded it would be better for the recording to be assigned...

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It comes with lots of Features and Functionalities. Ease of use and customer friendly interface helps us to ease our work.

Many times it encounters technical difficulties like not able to upload files, file disappears, file appears only for attendee not for presenter or vise versa. Updated version is worse compared to previous version of braincert board

Hi Sumam! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "support@braincert.com" and we will try to resolve it at the earliest. Regards, Team BrainCert

Being able to embed videos from a lot of different places and not being forced to pay for storage because our videos are hosted on Amazon AWS S3

At first the system had a lot of bugs, most of the promised features hot a wall. Subsequent updates and chats with support brought these bugs to their attention and now things are going way better and a lot easier to use. My least favorite thing is how slow the back end is. To get a list of users usually takes a full minute to load. Then entering each user to edit something takes just as long.

Hi Amar, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

Tests were easy to create. Courses were easy to create. Video capability is a must for us and Braincert makes that possible.

Using the course completion certificate feature does not work for us because we have to issue custom certificates. Sometimes the program will boot out a student who is working in the platform.

Hi Marla, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

Affordable LMS for small company Responsive customer service Have the ability to use Stripe or Paypal Easy to provide discount codes for courses

Would love the ability to arrange my course on my front page in the order I like. Would like to have folders that keep my files for organization purposes

Hi Michael, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

The customer service is outstanding. Anything you need is immediately addressed and for possible extra features that you may need, they take note and get back to you on a later date. I would super recommend them.

It needs a getting started tutorial because everything you need is there, but it's a little difficult to figure out what the first step is to getting started.

I really like virtual classroom, courses platform with online testing capabilities. White labeling capabilities will allow enterprise clients to customize per their branding standards. Out-of-box platform utilization reporting capabilities are very powerful to track effectiveness of course offerings. Having worked on various bulky ERP/LMS systems, I am finding Braincert platform very powerful and a great buy for your organizations small scale as well as large scale LMS or training/testing needs.

many features are available out of box, curious to see which one is highly utilized by end users....

It saves money and increases efficiency, It helps businesses work more easily with external parties and clients. It inspires innovation and enables you to share ideas.

Perhaps to add collaboration module to it. That way the product can add value to the users. Since collaboration is on the rise, users can use one product rather paying for different products.

1. Easy to use and setup 2. Live video streaming is mostly uninterrupted 3. LMS has many features 4. Their testing platform is well devolved 5. Value for money

1. Their support team response needs to improve : Needs to be quick 2. Their support is not available on call. Often it takes 3-4 email conversation to make their team understand the issue.

I like easily updating materials for my students/users, everyone has the MOST CURRENT information even after they leave my class. I also appreciate being able to receive reviews and monitor activities in the system dashboard. Documents can be set to download easily and make my students use of them more efficient. BrainCert is a great solution to a large manual I used to print and organize manually every month, now I can focus on necessary items one at a time rather than an entire manual. Our goal was to become a paperless digital training department and we were able to achieve this with BrainCert.

Some of the document formats, like a CSV file, do not play well with the content library. The size limitations for a Powerpoint are not always compatible with my presentations which contain large graphics therefore increasing sizes. However, because of the IT Staff at my company I've found workarounds for my issues.

Hi Addie, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

I enjoyed the BrainCert interface, it was comfortable to navigate and offered a fairly comprehensive collection of reporting tools. I liked how easy it was to learn to use, and the user design was a plus.

I wish that BrainCert had been easier to customize. It took a very long time for updates to be made that allowed me to edit templates sent to test takers (rather than editing every message individually to suit my business needs), and in general software updates did not seem to happen very frequently.

A very reliable service. There is always customer service representatives to assist your needs.

Sometimes the poor audio quality and the video being delayed.

The software does everything we want it to. We can control the access of each user. What they can and can't do in virtual class room But what really makes me recommend Braincert is their support team. They are always available and are a real blessing. We had some teething problems and they would respond at the speed of light!

There is one feature that I would have liked them to have. I wanted a writing pad that would allow me to observe students write their essays. Something like Google doc. But they are rolling that out in Q4 this year.

Although I did not end up purchasing this product, I did create and demo the type of exam I would have used through this vendor. Creating the exam was easy, and adding the features I needed was no problem at all. So I would say ease of use was a huge benefit of this software.

I really have no negative comments other than to say that a key feature I needed was not available within this software application. However, I must add that I looked at several different software applications to try and find one that met ALL my needs and none of them could.

Test set up was easy. There is a way to preview what your test takers are going to see.

The certificate creation was and still is not easy to navigate, and I still don't have a professional looking certificate that I can have sent to people when they complete the program. I have tried contacting the customer service center and have received spotty service and no real solutions. I have also had trouble inviting people to take tests because their email server saw it as spam. This resulted...

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Hi Carrie! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "support@braincert.com" and we will try to resolve it at the earliest. Regards, Team BrainCert

The class works and functionality is good

The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

The nice GUI, the multilingual option, the virtual classroom and all extensions make any course a modern learning experience. You don't need to hire programmers in order to fix bugs, the Braincert team is always there to solve any issue.

The course GUI is not totally responsive. The chat sometimes goes offline. Some words are in english.

Tremendous customer support. They took several items of feedback and either implemented changes or provided links to show me how to do what I wanted.

Still, a developing platform that could use a slightly cleaner LMS interface. Some tabs are not as easy to find, and messaging within a group isn't as easy as I'd like.

-Good price -Good CS -Easy to use/setup -Passed our user tests -Advanced technology

Not many at this time...

Very easy to use and it was easy to roll out to our membership to sign-up.

Some of the back office office menus could be simpler and there are some repeat questions when setting up.

Easy to use, simple to configure, has thought about everything you need before you know you need it. And fabulous customer support.

It is sometimes confusing choosing between the different offerings and what they give (e-learning/LMS etc).

You have a full Learning System managed on the web. The options available and configuration are really great.

When you try to integrate or share a course to facebook it can't be done. Because facebook detects it as a malicious site.

The software is easy to setup and learn. We had our complete curriculum online in a day. The interface helps direct you to the right place when needed.

The ability to customize the certificates is lacking an interface that would allow you to build a complete cert.

Ease of use, features are robust for the online learning environment. Online testing integration is very nice.

We are providing live training sessions therefore this software seemed too robust for what we need. Maybe in the future as our online classes grow we will need the features. I think it is a great idea and found it to be better and easier to use than other LMS softwares. Support was a little slow which I didn't like.