BrainCert Enterprise LMS Reviews

Pros
Easy to use. The appearance of the platform, some of the functions. virtual class, however, read below Generally speaking, ​the students find​ it easier to use than the past platform from Wiziq

Cons
It can be a little too complexed in adding extra 'admin or assessor' as a role. Setting up the roles is easy however understanding each function of each part of the role needs to be explained better. The same for adding tests. In regards to the virtual class recording. It could be more streamlined. For example. When a virtual class is recorded it would be better for the recording to be assigned to a students dashboard for easy access. Instead, I have to email a virtual class recorded link to each of my student who are in that particular course. This is a lot of extra work, and a bit of a waste of time. I approached to ​support and he told me this is what I have to do. IF there is an easier way of allowing access to the virtual class recordings please let me know. I would like to use this function often.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Being able to embed videos from a lot of different places and not being forced to pay for storage because our videos are hosted on Amazon AWS S3

Cons
At first the system had a lot of bugs, most of the promised features hot a wall. Subsequent updates and chats with support brought these bugs to their attention and now things are going way better and a lot easier to use. My least favorite thing is how slow the back end is. To get a list of users usually takes a full minute to load. Then entering each user to edit something takes just as long.

Rating breakdown

Likelihood to recommend: 5/10

Pros
I like easily updating materials for my students/users, everyone has the MOST CURRENT information even after they leave my class. I also appreciate being able to receive reviews and monitor activities in the system dashboard. Documents can be set to download easily and make my students use of them more efficient. BrainCert is a great solution to a large manual I used to print and organize manually every month, now I can focus on necessary items one at a time rather than an entire manual. Our goal was to become a paperless digital training department and we were able to achieve this with BrainCert.

Cons
Some of the document formats, like a CSV file, do not play well with the content library. The size limitations for a Powerpoint are not always compatible with my presentations which contain large graphics therefore increasing sizes. However, because of the IT Staff at my company I've found workarounds for my issues.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I enjoyed the BrainCert interface, it was comfortable to navigate and offered a fairly comprehensive collection of reporting tools. I liked how easy it was to learn to use, and the user design was a plus.

Cons
I wish that BrainCert had been easier to customize. It took a very long time for updates to be made that allowed me to edit templates sent to test takers (rather than editing every message individually to suit my business needs), and in general software updates did not seem to happen very frequently.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Affordable LMS for small company Responsive customer service Have the ability to use Stripe or Paypal Easy to provide discount codes for courses

Cons
Would love the ability to arrange my course on my front page in the order I like. Would like to have folders that keep my files for organization purposes

Rating breakdown

Likelihood to recommend: 9/10

Pros
A very reliable service. There is always customer service representatives to assist your needs.

Cons
Sometimes the poor audio quality and the video being delayed.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software does everything we want it to. We can control the access of each user. What they can and can't do in virtual class room But what really makes me recommend Braincert is their support team. They are always available and are a real blessing. We had some teething problems and they would respond at the speed of light!

Cons
There is one feature that I would have liked them to have. I wanted a writing pad that would allow me to observe students write their essays. Something like Google doc. But they are rolling that out in Q4 this year.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It comes with lots of Features and Functionalities. Ease of use and customer friendly interface helps us to ease our work.

Cons
Many times it encounters technical difficulties like not able to upload files, file disappears, file appears only for attendee not for presenter or vise versa. Updated version is worse compared to previous version of braincert board

Rating breakdown

Likelihood to recommend: 4/10

Pros
Although I did not end up purchasing this product, I did create and demo the type of exam I would have used through this vendor. Creating the exam was easy, and adding the features I needed was no problem at all. So I would say ease of use was a huge benefit of this software.

Cons
I really have no negative comments other than to say that a key feature I needed was not available within this software application. However, I must add that I looked at several different software applications to try and find one that met ALL my needs and none of them could.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The customer service is outstanding. Anything you need is immediately addressed and for possible extra features that you may need, they take note and get back to you on a later date. I would super recommend them.

Cons
It needs a getting started tutorial because everything you need is there, but it's a little difficult to figure out what the first step is to getting started.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I really like virtual classroom, courses platform with online testing capabilities. White labeling capabilities will allow enterprise clients to customize per their branding standards. Out-of-box platform utilization reporting capabilities are very powerful to track effectiveness of course offerings. Having worked on various bulky ERP/LMS systems, I am finding Braincert platform very powerful and a great buy for your organizations small scale as well as large scale LMS or training/testing needs.

Cons
many features are available out of box, curious to see which one is highly utilized by end users....

Rating breakdown

Likelihood to recommend: 10/10

Pros
The class works and functionality is good

Cons
The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

Rating breakdown

Likelihood to recommend: 0/10

Pros
I am in the process of preparing my MVP and so far I like every thing ( I am relatively new to Braincert)

Rating breakdown

Likelihood to recommend: 8/10

Pros
It saves money and increases efficiency, It helps businesses work more easily with external parties and clients. It inspires innovation and enables you to share ideas.

Cons
Perhaps to add collaboration module to it. That way the product can add value to the users. Since collaboration is on the rise, users can use one product rather paying for different products.

Rating breakdown

Likelihood to recommend: 10/10

Pros
1. Easy to use and setup 2. Live video streaming is mostly uninterrupted 3. LMS has many features 4. Their testing platform is well devolved 5. Value for money

Cons
1. Their support team response needs to improve : Needs to be quick 2. Their support is not available on call. Often it takes 3-4 email conversation to make their team understand the issue.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The nice GUI, the multilingual option, the virtual classroom and all extensions make any course a modern learning experience. You don't need to hire programmers in order to fix bugs, the Braincert team is always there to solve any issue.

Cons
The course GUI is not totally responsive. The chat sometimes goes offline. Some words are in english.

Rating breakdown

Pros
Tremendous customer support. They took several items of feedback and either implemented changes or provided links to show me how to do what I wanted.

Cons
Still, a developing platform that could use a slightly cleaner LMS interface. Some tabs are not as easy to find, and messaging within a group isn't as easy as I'd like.

Rating breakdown

Pros
Test set up was easy. There is a way to preview what your test takers are going to see.

Cons
The certificate creation was and still is not easy to navigate, and I still don't have a professional looking certificate that I can have sent to people when they complete the program. I have tried contacting the customer service center and have received spotty service and no real solutions. I have also had trouble inviting people to take tests because their email server saw it as spam. This resulted in many angry customers on my end who emailed me . Then, I had to email Brain Cert and try to find out why the invitees were not receiving the information. It was a lot of wasted time and made me feel super annoyed. I think Braincert is still ironing out some bugs, and I'm hoping it happens sooner or later. I'm also hoping I can find a few hours in my schedule to revisit the certificate situation because printing them (that I made on my computer) and hand mailing them out is ridiculous.

Rating breakdown

Likelihood to recommend: 6/10

Pros
-Good price -Good CS -Easy to use/setup -Passed our user tests -Advanced technology

Cons
Not many at this time...

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is easy to setup and learn. We had our complete curriculum online in a day. The interface helps direct you to the right place when needed.

Cons
The ability to customize the certificates is lacking an interface that would allow you to build a complete cert.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Easy to use, simple to configure, has thought about everything you need before you know you need it. And fabulous customer support.

Cons
It is sometimes confusing choosing between the different offerings and what they give (e-learning/LMS etc).

Rating breakdown

Likelihood to recommend: 10/10

Pros
You have a full Learning System managed on the web. The options available and configuration are really great.

Cons
When you try to integrate or share a course to facebook it can't be done. Because facebook detects it as a malicious site.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use, features are robust for the online learning environment. Online testing integration is very nice.

Cons
We are providing live training sessions therefore this software seemed too robust for what we need. Maybe in the future as our online classes grow we will need the features. I think it is a great idea and found it to be better and easier to use than other LMS softwares. Support was a little slow which I didn't like.

Rating breakdown

Likelihood to recommend: 7/10

Rating breakdown

Pros
Studying made easy ever than before. I can study when my energy level is down, this software does most of the work for me

Cons
Not really. I don’t think so there are any flaws

Rating breakdown

Likelihood to recommend: 8/10